Mercier Consultancy MD is pleased to announce a vacancy for French Speaking Customer Service Representatives for an esteemed automotive company in Greece. This exciting opportunity is perfect for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. In this role, you will engage with clients in French, assisting them with inquiries related to automotive products and services.

Key Responsibilities

• Respond to customer inquiries concerning automotive products, services, and warranty details via phone, email, and chat in French.
• Provide information about vehicle specifications, availability, and promotions to assist customers in their purchasing decisions.
• Help customers with order tracking, service appointments, and technical support.
• Effectively resolve any customer complaints or issues while ensuring a high level of service satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal departments, including sales and technical teams, to enhance customer experience.
• Stay informed about the latest automotive trends, product updates, and industry developments.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives for an Accounting Software Company in Greece. This role is ideal for individuals with a passion for technology and accounting who enjoy assisting customers with their software inquiries. In this position, you will support clients in navigating accounting software solutions, ensuring they have a seamless and positive experience in French and English.

Key Responsibilities

• Provide exceptional customer service by addressing inquiries related to accounting software features and functionalities via phone, email, and chat in French.
• Assist customers with troubleshooting software issues and offer guidance on best practices for usage.
• Educate clients on software updates, new features, and technical support resources.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical support teams to resolve complex software issues in a timely manner.
• Stay updated on accounting principles and software developments to provide accurate information and support.

Requirements

Are you a creative marketer who loves experimenting across channels to find what truly drives growth?

Keycafe is looking for a Marketing Coordinator to own our French-language marketing efforts and accelerate our brand presence across France. In this role, you’ll execute multi-channel campaigns, craft persuasive content in professional business French, and uncover new opportunities that expand our reach within key industries.

If you enjoy working across the full funnel, thrive in a fast-moving SaaS/IoT environment, and want to play a meaningful role in driving measurable results, this is your chance to make a global impact.

About the Job

Excelya is seeking a talented Regulatory Affairs Officer specializing in Advertising and Promotional Materials. At Excelya, we prioritize Audacity, Care, and Energy in our professional endeavors, supporting our mission to deliver high-quality healthcare solutions.

As a Regulatory Affairs Officer, you will play a key role in reviewing and approving promotional materials to ensure compliance with applicable regulations. You will work closely with marketing and medical teams to develop strategies that meet both compliance standards and business objectives, creating impactful messaging for our products.

Main Responsibilities:

• Provide regulatory guidance on the promotion of pharmaceuticals and/or medical devices in France.
• Manage the review process for promotional, institutional, and environmental materials produced by pharmaceutical companies.
• Evaluate and approve promotional content to ensure compliance with the French Public Health Code (CSP) and the recommendations of the French National Agency for Medicines and Health Products Safety (ANSM).
• Offer expert support for the preparation, submission, and follow-up of promotional materials requiring regulatory validation.

Requirements

About You:

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a French Speaking Sales Representative in the stunning city of Athens, Greece, with fully paid relocation. This position is ideal for dynamic and motivated individuals who are fluent in French and have a passion for sales. As a Sales Representative, you will play a key role in promoting our client's innovative products and solutions, while enjoying the rich history and vibrant culture of Athens.

Key Responsibilities

• Identify and engage potential customers to promote our client’s offerings, utilizing effective sales strategies.
• Deliver outstanding customer service by understanding client needs and providing tailored solutions.
• Achieve and exceed sales targets, contributing to the growth and success of the business.
• Conduct market research to identify new sales opportunities and staying ahead of competitors.
• Work collaboratively with team members and other departments to ensure a seamless process from acquisition to after-sales support.
• Attend training to enhance product knowledge and stay updated on industry trends.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a French Speaking Customer Service Agent, offering fully paid relocation to Greece. In this role, you will be pivotal in delivering outstanding service to our French-speaking customers, helping them navigate our products and services while enjoying the beautiful surroundings of Greece.

Responsibilities

• Provide top-notch customer support to French-speaking clients via phone, email, and chat, addressing inquiries and providing guidance.
• Foster positive customer relationships by understanding their needs and delivering personalized service.
• Resolve customer issues efficiently and professionally, ensuring high levels of satisfaction.
• Document all customer interactions and feedback in the CRM system to maintain accuracy and continuity.
• Collaborate with teams to enhance customer experience and streamline service processes.
• Stay updated on product knowledge, company policies, and promotions to effectively assist customers.

Requirements

Step into a rewarding career with Mercier Consultancy MD as a French Speaking Travel Consultant! This exciting opportunity allows you to work under the warm sun of Greece while assisting French-speaking clients in organizing their dream vacations. With fully paid relocation, you can embrace a new lifestyle while pursuing your passion for travel.

Position Responsibilities

• Communicate with French-speaking clients to address inquiries and assist with travel bookings through various channels.
• Provide personalized travel advice, recommending destinations, accommodations, and travel packages that meet client needs.
• Create tailored travel itineraries that reflect the interests and preferences of clients, ensuring a memorable experience.
• Effectively manage customer concerns and resolve issues to maintain satisfaction and loyalty.
• Maintain records of client interactions in our CRM system for seamless communication and follow-ups.
• Stay informed about industry trends and destination highlights to offer the best recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to announce a position for French Speaking Customer Service Representatives for Booking.com, within a remote work setting based in Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality and are committed to providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them with their booking inquiries, modifications, and any issues they may encounter.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and modifications via phone, email, and live chat in French.
• Provide customers with information about accommodation options, pricing, and availability.
• Assist customers in navigating the Booking.com platform and resolving any technical issues.
• Resolve customer complaints and inquiries effectively, ensuring a positive experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to enhance service quality and address customer needs.
• Keep up-to-date with company policies, promotions, and travel industry trends to deliver accurate information.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a French Customer Support Representative for a prestigious Jewelry Company, with the flexibility of working remotely from Athens, Greece. This role is perfect for individuals who possess a passion for luxury products and exceptional customer service. You will play a key role in supporting French-speaking clients, ensuring they receive superior assistance and guidance regarding their jewelry inquiries.

Key Responsibilities

• Provide dedicated customer support to French-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to jewelry products, orders, and company policies.
• Resolve customer issues and complaints efficiently to maintain high levels of satisfaction.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate closely with the sales and product teams to ensure exceptional service delivery.
• Stay informed about the latest jewelry trends, collections, and industry developments.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity to work remotely across beautiful Greece with two leading companies, Eneco and Proximus. This role is perfect for individuals who are enthusiastic about customer service and eager to represent renowned brands from the comfort of their own home. In your position, you will engage with customers, provide solutions, and deliver exceptional service to enhance their experiences.

Key Responsibilities

• Manage incoming customer inquiries and provide informative assistance regarding Eneco and Proximus services.
• Guide customers through their questions and concerns, ensuring clear and friendly communication.
• Document interactions accurately in the CRM system for follow-up and service improvement.
• Collaborate effectively with team members to provide comprehensive support and address client needs.
• Stay updated on product knowledge, promotions, and policies to provide accurate information.
• Deliver solutions that enhance customer satisfaction and promote brand loyalty.

Requirements