About the Job

Join Excelya as a Business Expert: Documentary System Project Manager and take a leading role in the transformation of clinical research documentation processes across our organization. You will spearhead initiatives aimed at enhancing our documentary systems, ensuring compliance with regulatory requirements, and improving operational efficiency.

In this strategic position, you will engage with various stakeholders to gather requirements, analyze current processes, and implement innovative solutions that streamline project activities.

Main Responsibilities:

Are you passionate about digital transformation and regulatory excellence in R&D?

We’re looking for a Document Management & Systems Lead to manage and optimize the document management platforms, ensuring high standards of compliance and efficiency.

You’ll act as the bridge between science, quality, and technology, leading key projects that shape the future of documentation in pharmaceutical research.

1) Functional administration:

• Functional administration of the databases

• Follow up of issues and improvements

• Management of evolution and releases as Business Expert

• Follow-up of the system validation status

• Redaction of SOP and training materials

• User assistance

Why Join Us?

At Excelya, we are committed to excellence in healthcare, and we invite you to be part of our dedicated team where your expertise can make a significant impact.

As a young, ambitious health company with over 900 talented professionals, we strive to be Europe's leading mid-size CRO, delivering the best employee experience. Our integrated service model enables you to engage in diverse projects, working alongside industry experts to enhance scientific knowledge and improve the patient journey.

About the Job

We are seeking a Senior Medical Writer to produce medical writing deliverables (both regulatory and medical communication documents).

Main Activities:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

As a Key Account Manager (KAM), you will own and grow relationships with some of our most strategic clients in the life sciences sector. You’ll act as a trusted advisor, ensuring client satisfaction, driving revenue growth, and shaping long-term partnerships that matter.

Main Responsibilities

• Manage 1 to 4 Top-10 client accounts, ensuring strategic alignment and business growth.
• Serve as the primary point of contact for key stakeholders, building trust and delivering value.
• Develop and execute annual account plans, including governance, risk management, and growth strategies.
• Identify and capture cross-sell and upsell opportunities across Excelya’s full service portfolio.
• Lead business reviews with clients and maintain a 360° view of the account.
• Oversee contract negotiations, renewals, and master agreements.
• Collaborate with internal teams (Operations, Business Managers, Marketing, Finance) to ensure seamless delivery.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

As an Account Manager, you will be responsible for the retention, satisfaction, and growth of a portfolio of 5 to 10 strategic accounts among our Top-20 clients. Acting as the primary point of contact, you will ensure a 360° view of each account, strengthen relationships with senior stakeholders, and identify opportunities to expand our collaboration.

Main Responsibilities

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

We are looking for an Account Manager to come and join our team, you will work closely with internal functions (Finance, Project Management, Legal, Professional Services) to execute account retention and growth strategies for Zyte’s strategic accounts.  

Customer satisfaction, business retention, and portfolio growth are the key drivers of success for this position. 

Requirements

Roles & Responsibilities:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.
This role is an exciting opportunity to contribute to a dynamic, ambitious team in Corporate Development. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

You will help shape Excelya’s growth trajectory through strategic acquisitions, expanding our footprint in healthcare and life sciences.

Requirements

Main Responsibilities

• Translate corporate strategy into a dynamic M&A blueprint aligned with Excelya’s growth ambitions
• Build and maintain a robust pipeline of potential targets through market mapping, outreach, and CRM management
• Screen and qualify targets using strategic, financial, and cultural criteria to ensure alignment with Excelya’s values and goals

You will also work in:

Mercier Consultancy MD is excited to offer unique Irish Speaking Customer Service positions in the beautiful country of Bulgaria, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the rich culture and scenery Bulgaria has to offer.

Why Work with Mercier Consultancy MD?

We prioritize the growth and well-being of our employees, fostering a supportive environment where you can thrive. As a part of our team, your role will be vital in delivering exceptional service to our valued customers.

Key Responsibilities

• Provide top-notch support to Irish-speaking customers through various channels, including phone, email, and chat, while ensuring professionalism in every interaction.
• Assist customers in understanding our products and services, offering detailed and accurate information.
• Effectively address and resolve customer inquiries and complaints to maintain satisfaction and trust.
• Maintain accurate documentation of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to improve service quality and responsiveness.
• Stay updated on product offerings and industry trends to provide informed support to customers.

Requirements

Mercier Consultancy MD is excited to offer fantastic Irish Speaking Customer Service positions in the beautiful country of Bulgaria, complete with a fully paid relocation package! This is an incredible opportunity to further your career while enjoying the rich culture and stunning landscapes of Bulgaria.

Why Work With Us?

At Mercier Consultancy MD, we thrive on creating a supportive and engaging work environment. As part of our dedicated team, you will have the chance to make a significant impact on customer satisfaction and service delivery.

Key Responsibilities

• Provide exceptional support to Irish-speaking customers via phone, email, and chat, ensuring a professional and friendly approach in every interaction.
• Assist customers in understanding our products and services by providing clear and accurate information.
• Effectively resolve customer inquiries and complaints to maintain high satisfaction levels.
• Document customer interactions accurately and follow up to ensure continued satisfaction.
• Collaborate with team members and departments to improve service quality and efficiency.
• Stay informed about company offerings and industry trends to provide the best support possible.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will be responsible for monitoring clinical studies and ensuring compliance with regulatory requirements, while supporting investigators and site staff to ensure the safety and integrity of participants.

Main Responsibilities:

• Perform closeout visits in accordance with study protocols and GCP guidelines.
• Ensure timely and accurate collection of study data, including on-site source data verification.
• Assist in the preparation of monitoring reports, ensuring compliance with internal and external standards.
• Provide training to site staff on protocol requirements, data entry, and study procedures.
• Communicate effectively with study teams and site personnel regarding study progress and challenges.
• Identify and resolve issues that may impact the integrity of data or the rights and safety of participants.
• Support the preparation for audits and inspections, maintaining compliance at the site level.

Requirements

About You: