Mercier Consultancy MD is excited to offer a position for French Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who are customer-focused, detail-oriented, and eager to assist clients in managing their banking needs. As a key member of our team, you will provide exceptional service in French, ensuring customers receive the guidance and support they require in a timely and professional manner.

Key Responsibilities

• Respond to customer inquiries regarding banking services, account management, and financial products via phone, email, and chat in French.
• Assist customers with account setup, transaction inquiries, and problem resolution.
• Provide accurate information about banking regulations, fees, and promotions.
• Document customer interactions and maintain detailed records within the CRM system.
• Collaborate with internal departments to facilitate customer requests and resolve issues.
• Stay updated on banking products and services to provide informed recommendations.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the finance industry. This role is essential for individuals who are detail-oriented and have a passion for providing excellent service in a dynamic financial environment. As a customer service representative, you will assist clients with their financial inquiries while ensuring accurate and timely responses in Dutch.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Dutch.
• Provide guidance on financial transactions, investment options, and regulatory compliance.
• Assist in resolving issues related to accounts, payments, and reports.
• Document all customer interactions accurately and maintain comprehensive records.
• Collaborate with financial advisors and other teams to enhance customer experience.
• Stay updated on financial regulations and market trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to seek Dutch Speaking Customer Service Representatives for the automotive industry. This role presents an exciting opportunity for individuals who are passionate about vehicles and enjoy assisting customers. As a member of our team, you will provide exceptional support to customers navigating their automotive needs, utilizing your Dutch language skills to ensure a seamless experience.

Key Responsibilities

• Manage customer inquiries related to automotive products and services via phone, email, and live chat in Dutch.
• Provide information on vehicle specifications, financing options, and service schedules.
• Assist customers with troubleshooting and resolving product-related issues efficiently.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with sales and service teams to enhance customer satisfaction and retention.
• Stay updated on automotive industry trends and company offerings to provide relevant information.

Requirements

Employment Type: Full-time / Fixed term 3-month Contract
Department: Logistics / Operations

We are seeking a reliable and detail-oriented Logistics and Warehouse Assistant to support the day-to-day operations of our warehouse and logistics functions. The ideal candidate will ensure the efficient handling, storage, and dispatch of goods, while maintaining accurate records and contributing to a safe and organised working environment.

Key Responsibilities:

• Receive, inspect, and store incoming goods and materials

• Pick, pack, and prepare orders for dispatch

• Carry out deliveries to/from suppliers and clients.

• Assist with inventory management and stock control.

• Maintain accurate records of shipments, deliveries, and inventory.

• Operate warehouse equipment (e.g., forklifts, pallet jacks) safely and efficiently

• Coordinate with logistics providers and internal teams to ensure timely deliveries

• Ensure compliance with health and safety regulations

• Keep the warehouse clean, organised, and secure

• Support other logistics and operational tasks as required

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for Spanish Speaking Customer Service Representatives in the Aviation industry, based in Sofia. This position offers an exciting opportunity for individuals passionate about aviation and customer service. You will be responsible for providing support to customers in Spanish, helping them navigate their travel inquiries and ensuring a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding flight bookings, cancellations, and changes via phone, email, and chat in Spanish.
• Provide accurate information about airline services, travel regulations, and airport facilities.
• Assist customers with baggage claims, travel complaints, and special requests.
• Document all customer interactions accurately and follow up on pending issues.
• Collaborate with airline and airport teams to resolve customer issues reliably.
• Stay knowledgeable about aviation industry trends and company offerings to provide optimal assistance.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the Real Estate industry. If you possess a passion for real estate and have a strong commitment to customer service, this role is a great fit for you. You will be instrumental in assisting clients with their real estate inquiries, helping them make informed decisions while providing exceptional support in Italian.

Key Responsibilities

• Manage customer inquiries regarding real estate listings, rental agreements, and property purchases via phone, email, and live chat in Italian.
• Provide information on properties, neighborhood insights, and market trends to potential buyers and renters.
• Assist clients with scheduling viewings, handling applications, and processing paperwork.
• Resolve customer concerns and inquiries promptly to ensure high levels of satisfaction.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Work closely with real estate agents and management teams to improve customer experience and service delivery.
• Stay updated on real estate regulations and market changes to provide accurate guidance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have an interest in the construction sector, this is an ideal role for you. You will be responsible for assisting clients with their inquiries, providing detailed information about construction services and products, and ensuring a positive customer experience in French.

Key Responsibilities

• Handle inquiries from customers related to construction services, project details, and product availability via phone, email, and chat in French.
• Provide timely and accurate information regarding project status, timelines, and cost estimates.
• Assist clients with order processing and any issues that arise during the customer journey.
• Document all interactions with customers in the CRM system to maintain comprehensive records.
• Collaborate with project managers and technical teams to resolve client issues efficiently.
• Stay updated on industry trends, products, and services to better assist customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives within the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer support and are interested in the complexities of the manufacturing process. As a representative, you will communicate with customers in Spanish, handling inquiries and ensuring they receive the assistance they need.

Key Responsibilities

• Handle customer inquiries related to manufacturing products, services, and order statuses via phone, email, and live chat in Spanish.
• Provide information on product specifications, pricing, and availability to clients.
• Assist customers with order placements, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and professional manner.
• Document all customer interactions accurately for quality assurance.
• Collaborate with production and logistics teams to ensure customer expectations are met.
• Stay informed about industry trends and product offerings to provide effective support.

Requirements

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the finance industry. This position is an excellent opportunity for individuals who are driven, detail-oriented, and enjoy helping customers with their financial inquiries. As a customer service representative, you will provide essential support to clients in Spanish, ensuring they receive accurate information and assistance with their financial needs.

Key Responsibilities

• Handle customer inquiries regarding financial products and services via phone, email, and chat in Spanish.
• Provide assistance with account management, transactions, and troubleshooting issues.
• Educate clients on financial policies, procedures, and regulations.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with financial advisors and back-office teams to resolve customer concerns.
• Stay updated on financial industry trends and company offerings to deliver exceptional service.

Requirements