German Speaking Community Support - Social Media | Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a German Speaking Community Support representative specializing in Social Media, located in the vibrant environment of Greece. In this role, you will be instrumental in providing exceptional support and building a positive community for our German-speaking users across various social media platforms. Your primary focus will be to address inquiries, resolve issues, and ensure high levels of user engagement.
Key Responsibilities
- Deliver timely and professional support to users through social media channels in German.
- Engage actively with the online community by responding to comments, direct messages, and reviews.
- Monitor community interactions to identify trends and potential issues, escalating them to the appropriate departments.
- Collaborate with the marketing and content teams to contribute to engaging social media content.
- Keep abreast of social media trends and best practices to optimize community engagement strategies.
- Assist in creating a welcoming and inclusive environment for all users.
Requirements