Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives with a leading Cybersecurity company located in Athens. This position is perfect for individuals who are passionate about technology and cybersecurity while delivering exceptional support to customers. You will be the frontline support for clients, handling inquiries and providing solutions in Dutch.

Key Responsibilities

• Provide exceptional customer service to clients regarding cybersecurity products and services via phone, email, and live chat in Dutch.
• Assist customers with troubleshooting issues related to cybersecurity solutions and software.
• Educate clients on best practices for cybersecurity and how to maximize the use of their purchased services.
• Document customer interactions and resolve inquiries efficiently while maintaining accurate records in the CRM system.
• Collaborate with technical teams to escalate issues and ensure timely resolutions.
• Stay updated on the latest cybersecurity trends, threats, and innovations to support client inquiries effectively.

Requirements

Motia is seeking a dynamic and results-driven Senior Sales Executive to join our high-performing sales team in Bellshill.

In this role, you will be responsible for driving revenue growth by acquiring new customers and maintaining strong relationships with existing clients. You will utilise advanced sales techniques and our portfolio of Fuel Cards (Shell, BP, Esso, Texaco, Allstar, and more) and fleet products to effectively guide prospects throughout the sales process.

Please note this is an office-based Sales role working from our Bellshill office within Strathclyde Business Park. Please check your commute to ML4 3RA before applying, there is free parking available on site, but public transport links can be limited.

Please note we are recruiting for our intake on 26th January 2026.

Key Responsibilities:

Mercier Consultancy MD is pleased to present an exciting opportunity for a Spanish Speaking Agent to join an innovative Online Bank, with the ability to work from the beautiful country of Greece. We are searching for motivated individuals who are enthusiastic about providing top-notch customer support and possess a strong understanding of banking products and services. In this role, you will interact with Spanish-speaking clients, helping them navigate their banking inquiries and providing expert financial guidance.

Key Responsibilities

• Assist Spanish-speaking clients with their banking inquiries, including account management, transactions, and product information.
• Provide clarity on the features and benefits of various banking products, including savings accounts, loans, and investment options.
• Support clients through the online banking platform, addressing any technical issues they may encounter.
• Document customer interactions and ensure that all information is accurately recorded in the CRM system.
• Collaborate with internal teams to resolve client concerns and improve service delivery.
• Stay updated on banking regulations and financial product offerings to provide well-informed advice.

Requirements

Mercier Consultancy MD is actively seeking a talented Digital Trust and Safety Specialist fluent in Spanish to join our team in Greece. In this important role, you will be dedicated to creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing best practices to ensure user trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect potential violations of safety policies and community standards.
• Conduct in-depth investigations into reported incidents, analyzing evidence to recommend appropriate actions and solutions.
• Collaborate with various teams to develop and enhance policies that promote a safe online environment.
• Generate comprehensive reports detailing safety incidents and trends for management review to inform strategic decisions.
• Stay informed about the latest trends and developments in digital safety to ensure proactive and effective measures are in place.
• Engage with users to educate them on safety practices and foster awareness of potential online risks.

Requirements

Mercier Consultancy MD is excited to announce a position for a Digital Trust and Safety Specialist fluent in French, with an opportunity to work in Greece. In this critical role, you will be responsible for helping to create and maintain a secure online environment for our users by monitoring content, handling safety concerns, and enforcing community guidelines. Your expertise will be essential in fostering trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to ensure compliance with safety protocols and community standards.
• Conduct thorough investigations into reported incidents, utilizing strong analytical skills to assess evidence and recommend appropriate resolutions.
• Collaborate with multiple teams to develop and enhance policies that promote a safer digital environment.
• Compile and present detailed reports on safety incidents and trends, aiding in informed decision-making by management.
• Stay current with the latest developments in digital safety to proactively improve safety protocols and community strategies.
• Engage with users to raise awareness about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Trust & Safety Agent to join our team in Greece, complete with a fully paid relocation package. In this important role, you will ensure the safety and security of our online platforms, helping to create a positive and trustworthy environment for all users.

Key Responsibilities

• Monitor and review user-generated content to identify and address violations of community guidelines and safety protocols.
• Conduct thorough investigations into reported incidents, applying analytical skills to evaluate evidence and determine appropriate responses.
• Collaborate with cross-functional teams to develop and implement effective safety policies and procedures.
• Prepare and share detailed reports on safety incidents and trends to inform decision-making and enhance user safety.
• Stay updated on the latest developments in digital safety, employing best practices to proactively mitigate risks.
• Engage with users to educate them on safety measures and promote a culture of responsibility and respect online.

Requirements

Launch your career with Mercier Consultancy MD as a Junior Recruiter. We’re looking for motivated Swedish speakers who are excited about starting their journey in recruitment. No prior experience is needed, making this the perfect opportunity for those stepping into the workforce for the first time! Plus, with our fully paid relocation package, you’ll have the chance to thrive in a new and vibrant location.

Your Key Responsibilities:

• Assist in the recruitment process, including sourcing and screening candidates to find top talent.
• Conduct preliminary interviews to evaluate applicants' qualifications and fit for our clients.
• Collaborate with senior recruiters and hiring managers to understand specific job requirements.
• Acquire hands-on experience with recruitment technologies while learning effective hiring strategies.
• Facilitate an exceptional candidate experience by providing guidance and support throughout the recruitment process.
• Participate in team meetings to share ideas and enhance recruitment approaches.
• Take advantage of continuous training opportunities to enhance your skills in the recruitment industry.

Requirements

Step into a rewarding career at Mercier Consultancy MD as a Junior Recruiter. We are on the lookout for passionate German speakers eager to jumpstart their path in recruitment. The exciting news? You don’t need any prior experience! With our fully paid relocation package, you can enjoy the chance to work in a vibrant environment while embracing a new life abroad.

Your Responsibilities:

• Assist in the recruitment process by sourcing and screening candidates to identify top talent.
• Conduct initial interviews to evaluate candidates’ qualifications and fit for our clients.
• Work closely with senior recruiters and hiring managers to understand hiring needs and job specifications.
• Gain practical experience with recruitment platforms and tools while implementing effective strategies.
• Ensure a positive candidate experience by providing guidance and support throughout the hiring journey.
• Engage in team discussions to brainstorm and implement innovative recruitment strategies.
• Take advantage of continuous learning opportunities to enhance your skills in the recruitment field.

Requirements