Field Support Representative

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

Annual base salary of $65,000, with the potential to earn a bonus of up to $20,000.

Specific Responsibilities:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

We are looking for an Analyst / Associate to own the data and commercial narrative behind the Group's West Africa (WAF) business. This is a commercial role for someone with an analytical mindset: you will build and maintain the evidence base — freight returns, cargo flows, and regional demand indicators — that lets the business make confident, defensible decisions about our WAF asset exposure, and you will be expected to use that evidence to influence colleagues, including pushing back constructively on the Chartering desk.

You will be the person in the room who can show, with data, that WAF-trading vessels continue to earn returns that hold up against the broader market, and that adding further WAF-exposed tonnage remains accretive to the Group even where it may tighten competitive dynamics in the trade.

Requirements

•      Regional data collection: build and maintain a live picture of the West Africa market — port and berth activity, cargo volumes, waiting times, discharge rates, and freight levels — using a mix of desk research, subscription data services, and on-the-ground contacts (agents, brokers, terminal operators).

At Orphee Beinoglou, we have been connecting people, businesses, and cultures for more than a century, setting the benchmark for reliability, quality and peace of mind.

Our strength is built on experience and driven by progress. Over the decades, we have grown bolder, broader, and stronger, combining our heritage in moving, and fine-art logistics with a forward-thinking approach that embraces customer excellence.

We are currently seeking a Relocation Coordinator to join our team in Elefsina.

As a Relocation Coordinator, you will manage end-to-end relocation services, acting as the main point of contact. You will coordinate with internal teams, partners, landlords, and service providers to ensure a smooth and high-quality relocation experience.

Responsibilities:

At Orphee Beinoglou, we have been connecting people, businesses, and cultures for more than a century, setting the benchmark for reliability, quality and peace of mind.

Our strength is built on experience and driven by progress. Over the decades, we have grown bolder, broader, and stronger, combining our heritage in moving, and fine-art logistics with a forward-thinking approach that embraces customer excellence.

We are looking for a Customer Service Coordinator to join our team at Elefsina, serving as the very first point of contact for our clients and playing a key role in turning enquiries into booked moves.

This is a client-facing role requiring strong commercial acumen, excellent communication skills, and a professional, customer-focused approach. The successful candidate will engage confidently with private clients, corporate stakeholders, and international partners, ensuring a consistent and high-quality client experience.

Responsibilities:

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities

• Lead and support customer journey mapping exercises for a financial services client.
• Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
• Translate business needs into clear functional requirements and actionable insights.
• Work closely with CRM and Martech teams to align business objectives with technical capabilities.
• Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Requirements

Experience

• 5–7 years of solid, relevant experience as a Business Analyst.

Industry Knowledge

• Strong familiarity with the financial services industry.

Technical Exposure

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

We are looking for a CX Writer to join our team and help create clear, engaging, and customer-centric experiences across digital and customer touchpoints.

The ideal candidate will combine strong writing and communication skills with a solid understanding of Customer Experience (CX), customer journeys, Voice of Customer (VOC), and user needs. You will work closely with CX, Product, UX/UI, Marketing, and other cross-functional teams to turn customer insights into effective content and communication.