Mercier Consultancy MD is thrilled to present exciting opportunities for Czech Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking dynamic individuals who are ready to embark on a new adventure while contributing their skills to our thriving company. Join us in a vibrant work environment where you can make a genuine impact!

Key Responsibilities

• Engage with our Czech-speaking clients and provide excellent customer support through various channels, ensuring their needs are met effectively.
• Assist customers with inquiries, guide them through services, and resolve any issues they may encounter.
• Document interactions and maintain accurate records in our CRM system to enhance service quality.
• Collaborate with team members to ensure a seamless customer experience across the board.
• Contribute to the improvement of processes and service delivery through feedback and suggestions.
• Stay informed about product updates, industry trends, and company news to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Czech Speaking professionals in the vibrant city of Sofia, Bulgaria. We are looking for motivated individuals ready to embark on a new career path with a fully paid relocation package. This position is perfect for candidates who want to immerse themselves in a new culture while leveraging their Czech language skills.

Key Responsibilities

• Provide high-quality customer support or advisory services to Czech-speaking clients through various communication channels.
• Assist customers with inquiries, product information, and issue resolution, ensuring exceptional service delivery.
• Document all customer interactions accurately in our CRM system for tracking and continuous improvement.
• Work collaboratively with team members to enhance processes and customer experience.
• Maintain up-to-date knowledge of products and services to deliver accurate information to clients.
• Engage in training and development opportunities to enhance your skills and contribute effectively to the team.

Requirements

Exciting Opportunity: Project Engineer at ALUMIL!

ALUMIL, a pioneering leader in the manufacturing of architectural aluminum systems, is on the lookout for a skilled Project Engineer to become a vital part of our dynamic team. This role will provide a unique opportunity to collaborate with a variety of departments while ensuring the successful execution of cutting-edge projects that align with our commitment to high-quality standards and innovation.

About the Role

As a Project Engineer within our International Projects Department, you will serve as a key technical advisor on global initiatives, using advanced calculation software and AutoCAD to support our customers and subsidiaries. Your expertise will contribute significantly to our project's success, ensuring that architectural designs meet durability and aesthetic standards.

Key Responsibilities:

Ready to swap grey skies for Greek sunshine?

Our client in Greece is partnering with Dyson, one of the world’s most innovative tech brands — and they’re looking for Dutch-speaking Customer Support Specialists who want more than just a job. They want a life abroad.

This is your chance to build an international career while living by the sea, enjoying Mediterranean food, and experiencing a culture where people actually take their coffee breaks seriously.

About the Role
You’ll support Dyson customers and help them get the most out of their products — from troubleshooting to guiding them through features and repairs. No need to be a tech genius from day one; you’ll get full training.

Your Daily Tasks Will Include:

• Handling calls, messages and emails from Dyson users
• Helping with product questions, troubleshooting and usage tips
• Processing warranties, repairs, and replacements
• Recommending products based on customer needs
• Ensuring customers have a smooth, positive experience
• Collaborating with a professional, international team

Requirements

Strong communication skills in Dutch and English

A detail-oriented and problem-solving mindset

Ability to stay calm when things don’t go as planned

Are you a fluent Dutch speaker who thrives in customer-focused environments? Join us at Mercier Consultancy MD as a Support Specialist for Dutch customers, based in the stunning landscape of Greece! This multifaceted role involves assisting clients through phone, chat, and email communication, allowing you to build lasting relationships as you support our valued Dutch clientele.

Your Role

As a Support Specialist, you will be the first point of contact for Dutch customers, delivering exceptional service across multiple channels. Your excellent communication skills will be the key to providing personalized assistance and ensuring satisfaction with our products and services.

Key Responsibilities

• Tackle inbound queries from Dutch customers through phone, chat, and email.
• Offer timely and accurate information to resolve issues and provide guidance.
• Maintain clear and detailed documentation of customer interactions.
• Coordinate with team members to ensure efficient resolution of client issues.
• Keep up-to-date with product knowledge and policies to inform customers effectively.
• Contribute to team initiatives aimed at enhancing customer support processes.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch-Speaking Support Consultant to join our team, focusing on a leading betting app! This role will be based in the beautiful setting of Greece, where you will engage directly with users to provide top-notch support and enhance their overall experience. If you have a passion for customer service and enjoy working in a dynamic environment, we want to hear from you!

Key Responsibilities

• Respond to customer inquiries and issues via various communication channels, including email, chat, and phone.
• Provide detailed product information and troubleshooting assistance for the betting app to ensure a seamless user experience.
• Collaborate with internal teams to resolve complex issues and escalate as necessary.
• Document customer interactions and feedback to help improve service delivery and app functionality.
• Stay updated on product features, promotions, and industry trends to provide informed support.
• Help create and maintain support documentation and FAQs to enhance customer self-service options.

Requirements

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about our services and products, ensuring all questions are answered promptly.
• Address and resolve customer complaints with a focus on achieving high satisfaction levels.
• Maintain accurate records of customer interactions within our CRM system.
• Work closely with team members to enhance the overall customer experience.
• Stay updated on company services, industry trends, and best practices in customer service.

Requirements

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Renewal Specialist to join our team in a role that offers fully paid relocation to the stunning country of Greece! This is a fantastic opportunity to leverage your language skills while contributing to our mission of delivering exceptional service to our clients. As a Renewal Specialist, you will focus on managing the renewal process for our Dutch-speaking clients, ensuring they continue to receive outstanding value from our services.

Key Responsibilities

• Manage and oversee the renewal process for Dutch-speaking clients, ensuring timely renewals and a seamless experience.
• Communicate with clients to understand their needs and provide tailored solutions to encourage continued engagement.
• Proactively follow up with clients prior to renewal deadlines, addressing any concerns and facilitating a smooth renewal process.
• Keep detailed records of client interactions and renewal activity in our CRM system.
• Collaborate with internal teams to resolve client issues and advocate for client needs.
• Stay informed about our products and services to effectively communicate value propositions to clients.

Requirements

Are you ready to elevate your career in logistics while living in the exciting city of Sofia, Bulgaria? Mercier Consultancy MD is seeking a passionate Dutch Speaking Logistics & Delivery Advisor to join our engaging team! In this role, you will be the critical link between our customers and our exceptional logistics services. If you thrive on providing outstanding customer support and have a knack for logistics, we want to hear from you!

What You'll Do

• Engage with our Dutch-speaking customers by providing top-notch support for their logistics and delivery inquiries through various channels.
• Coordinate with logistics providers to ensure our customers’ orders are delivered on time and efficiently, creating a seamless experience.
• Assist customers in tracking shipments and resolving any delivery-related issues with a friendly and professional approach.
• Maintain accurate records of interactions in our CRM system, ensuring smooth communication and follow-up.
• Collaborate closely with internal teams to enhance our logistics processes, contributing to a culture of continuous improvement.
• Stay ahead of logistics trends and best practices to provide informed support and suggestions to our customers.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Speaking Lead Generation Specialist to join our dedicated team in Greece. This role offers the unique opportunity of fully paid relocation, allowing you to immerse yourself in a vibrant culture while contributing to our online network platform. You will be responsible for generating leads within Dutch-speaking markets, fostering initial relationships, and promoting our innovative services.

Key Responsibilities

• Research and identify potential leads in the Dutch-speaking market to build a strong prospect pipeline.
• Reach out to potential clients via phone, email, and social media, effectively communicating the advantages of our platform.
• Qualify leads to assess their needs and interests, ensuring a good fit with our services.
• Document interactions and update records in our CRM system to track progress and lead status.
• Collaborate with the marketing and sales teams to devise effective lead generation strategies.
• Stay current on industry trends to better convey our platform’s value to potential users.

Requirements