Mercier Consultancy MD is thrilled to present an exciting opportunity for a French Speaking Customer Service Agent for Booking.com, featuring paid relocation to the stunning landscapes of Greece. In this pivotal role, you will be responsible for delivering exceptional customer service to French-speaking clients, helping them navigate their travel and booking requirements with ease.

Responsibilities

• Engage with customers in French through various channels, including phone, email, and live chat to address inquiries and provide assistance.
• Support clients through the booking process, including making, modifying, or canceling reservations.
• Troubleshoot any issues related to bookings and provide effective solutions to ensure customer satisfaction.
• Document all customer interactions within the CRM system to ensure accurate record-keeping and follow-up.
• Collaborate with relevant teams to address complex customer issues and ensure they are resolved in a timely manner.
• Stay informed about company policies, promotions, and travel offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Travel Support Agent to join our vibrant team in Athens! This remarkable opportunity includes fully paid relocation to Greece, allowing you to create lasting memories while helping others enjoy theirs. In this role, you will support Dutch-speaking clients with their travel inquiries and provide outstanding service to ensure their experiences are seamless.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients through various communication channels such as phone, email, and live chat.
• Assist with booking requests, changes, and cancellations, ensuring accuracy and prompt service.
• Provide tailored travel recommendations based on individual client preferences and needs.
• Handle customer complaints professionally, focusing on solutions and maintaining client satisfaction.
• Document client interactions and support requests accurately within our CRM system.
• Stay informed on industry trends and travel-related information to offer valuable insights.

Requirements

Mercier Consultancy MD is excited to welcome a Croatian Speaking Travel Support Agent to our enthusiastic team! This position offers you the incredible opportunity to work in Greece with fully paid relocation. As a Travel Support Agent, you will assist Croatian-speaking clients with their travel needs and help them create unforgettable experiences.

Key Responsibilities

• Provide exceptional customer support to Croatian-speaking clients through various channels including phone, email, and chat.
• Assist clients with booking inquiries, modifications, and cancellations while ensuring accuracy and efficiency.
• Deliver personalized travel recommendations tailored to the individual preferences of clients.
• Effectively handle and resolve customer complaints to ensure a high level of satisfaction.
• Maintain detailed records of client interactions and support requests in our CRM system.
• Stay updated on travel trends and best practices to provide valuable insights to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a Croatian Speaking Customer Agent to join our team in Athens, Greece, in partnership with Booking.com. This role is perfect for individuals who are passionate about customer service and travel. As a Customer Agent, you will support our Croatian-speaking customers with their booking inquiries, ensuring they have a smooth and enjoyable experience.

Key Responsibilities

• Provide outstanding customer service in Croatian via phone, email, and chat.
• Assist customers with booking inquiries, changes, and cancellations efficiently.
• Resolve customer issues and complaints promptly while ensuring satisfaction.
• Document customer interactions and inquiries accurately in our CRM system.
• Collaborate with other departments to enhance service delivery and customer satisfaction.
• Stay updated on Booking.com policies, travel trends, and promotional offers.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for Dutch-English Customer Service Representatives supporting Booking.com, with the chance to work in the vibrant setting of Greece. This role is ideal for individuals who are passionate about travel and hospitality, and who excel in providing top-notch customer support. As a representative, you will assist customers in both Dutch and English, helping them with their inquiries related to booking accommodations and travel services.

Key Responsibilities

• Handle customer inquiries regarding bookings, changes, and cancellations via phone, email, and chat in Dutch and English.
• Provide information on accommodation options, pricing, and travel guidelines to assist customers with their decisions.
• Resolve customer complaints and issues efficiently to ensure a high level of satisfaction.
• Document all customer interactions and feedback in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to enhance service delivery and address client needs effectively.
• Stay informed about travel trends and Booking.com policies to provide accurate and up-to-date assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch-English Customer Service Representatives supporting Booking.com, available for remote work in Greece. This role is perfect for individuals who enjoy helping customers navigate their travel experiences and are committed to providing exemplary support. As a representative, you will assist customers in both Dutch and English, addressing inquiries related to bookings, accommodations, and travel experiences.

Key Responsibilities

• Manage customer inquiries regarding bookings, modifications, and cancellations via phone, email, and chat in both Dutch and English.
• Provide detailed information about accommodations, amenities, and policies, ensuring clarity and understanding.
• Assist customers with troubleshooting issues related to their bookings and the Booking.com platform.
• Resolve customer complaints efficiently, providing solutions that enhance customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up and reporting.
• Collaborate with internal teams and partners to improve service delivery and address customer needs.
• Stay updated on Booking.com’s offerings and travel trends to provide relevant assistance.

Requirements

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Account Executive (AE) role in Zyte is considered a business critical position.  It’s this cohort of the sales organisation that drives new business acquisition and top-line revenue growth.  The Sales team are highly target oriented, tasked with achieving monthly and quarterly booking and invoice objectives, while also strategically driving growth in areas dictated by strategic business needs.

Are you...

Ready to take on a new challenge and sit at the helm of an exciting new opportunity?

Hungry to win?

Extremely well organized and self-motivated?

The main purpose of the Sales Development Representative (SDR) is to generate and qualify outbound sales opportunities by initiating high-level, personalized outreach to prospective clients.

As an SDR at Hustler Marketing, you will be responsible for building the top of the sales funnel from scratch through outbound prospecting efforts. This includes conducting in-depth research, crafting highly personalized outreach messages, and booking discovery meetings with qualified prospects.

Unlike a Business Development Representative (BDR) role, this position focuses exclusively on outbound activity. You will not rely on Marketing Qualified Leads (MQLs), but instead will proactively identify, research, and initiate conversations with potential clients.

The SDR will report directly to the Sales Department Lead and collaborate closely with the Sales and Service Departments to ensure a smooth transition from prospecting to discovery and closing.

About the Role:

Mission statement:

The primary mission of our Sales Development Representative is to consistently generate high-quality discovery meetings through strategic outbound prospecting, high-level personalization, and effective communication.

The main purpose of the Sales Development Representative (SDR) is to generate and qualify outbound sales opportunities by initiating high-level, personalized outreach to prospective clients.

As an SDR at Hustler Marketing, you will be responsible for building the top of the sales funnel from scratch through outbound prospecting efforts. This includes conducting in-depth research, crafting highly personalized outreach messages, and booking discovery meetings with qualified prospects.

Unlike a Business Development Representative (BDR) role, this position focuses exclusively on outbound activity. You will not rely on Marketing Qualified Leads (MQLs), but instead will proactively identify, research, and initiate conversations with potential clients.

The SDR will report directly to the Sales Department Lead and collaborate closely with the Sales and Service Departments to ensure a smooth transition from prospecting to discovery and closing.

About the Role:

Mission statement:

The primary mission of our Sales Development Representative is to consistently generate high-quality discovery meetings through strategic outbound prospecting, high-level personalization, and effective communication.

The main purpose of the Sales Development Representative (SDR) is to generate and qualify outbound sales opportunities by initiating high-level, personalized outreach to prospective clients.

As an SDR at Hustler Marketing, you will be responsible for building the top of the sales funnel from scratch through outbound prospecting efforts. This includes conducting in-depth research, crafting highly personalized outreach messages, and booking discovery meetings with qualified prospects.

Unlike a Business Development Representative (BDR) role, this position focuses exclusively on outbound activity. You will not rely on Marketing Qualified Leads (MQLs), but instead will proactively identify, research, and initiate conversations with potential clients.

The SDR will report directly to the Sales Department Lead and collaborate closely with the Sales and Service Departments to ensure a smooth transition from prospecting to discovery and closing.

About the Role:

Mission statement:

The primary mission of our Sales Development Representative is to consistently generate high-quality discovery meetings through strategic outbound prospecting, high-level personalization, and effective communication.