InfyStrat is seeking a dedicated Customer Support Engineer to join our customer success team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively. You will work closely with customers to diagnose problems, implement solutions, and provide guidance on best practices for our products and services. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering outstanding customer service. At InfyStrat, we believe in building long-lasting relationships with our clients, and your efforts will be vital in maintaining their trust and satisfaction.

Responsibilities

• Respond to customer inquiries and support requests via phone, email, or chat.
• Diagnose technical issues and provide effective solutions to customers.
• Document and track support requests in the ticketing system.
• Collaborate with development and engineering teams to resolve complex issues.
• Provide training and support documentation to empower customers to use our products effectively.
• Monitor customer satisfaction and seek feedback to improve service delivery.
• Stay up-to-date with product updates and industry trends to offer informed support.

Requirements

Position: Senior CI Consultant - D365 Supply Chain

Department: Global Managed Services

Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands.    

What is your goal?

You will act as the functional point of contact within the team, collaborating closely with Technical Consultants and the Service Delivery Manager to deliver high-quality support and managed services. Your responsibilities include incident management, root cause analysis, change requests, and continuous service improvement initiatives.

Leading Microsoft Partner 

HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. 

HSO International 

At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. 

Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/  

Responsibilities:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Site Reliability Engineer in Czechia.

In this role, you will join a high-performing engineering team dedicated to maintaining and scaling critical infrastructure for cloud-based applications. You’ll take ownership of building and optimizing CI/CD pipelines, ensuring system performance, uptime, and reliability. With a strong focus on automation and scalability, you will collaborate closely with developers to integrate new services and implement best practices in system observability and security. If you thrive in dynamic, fast-paced environments and are passionate about building resilient systems, this opportunity is for you.

Accountabilities:

·         Design, build, and maintain scalable infrastructure using Terraform and Terragrunt

·         Optimize and manage AWS environments for cost-efficiency, security, and availability

·         Administer and scale Kafka and Confluent Cloud for real-time data streaming

·         Deploy and maintain Redis to support caching and high-speed data processing

·         Implement monitoring and alerting with Prometheus, Grafana, Alert Manager, and OpsGenie

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Support Engineer in South Carolina, United States.

We are seeking a motivated Technical Support Engineer to provide remote support for customer systems and software. In this role, you’ll troubleshoot technical issues, guide users through solutions, and perform system maintenance to ensure optimal performance. Your focus will be on professional, clear communication, detailed problem-solving, and continuous learning. You'll collaborate with internal teams and customers to deliver high-quality service and build strong relationships, all while adapting to new technologies and procedures in a dynamic environment.

Accountabilities:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Software Development Engineer in the UK.

This is an exciting opportunity to join a cutting-edge team shaping the future of navigation and geospatial intelligence. As a Software Development Engineer, you will work on high-impact backend services supporting navigation APIs and location-based AI. You’ll contribute to the design, development, and scaling of cloud-based microservices that power real-time location data for millions of users worldwide. This role is ideal for engineers who thrive on solving complex system challenges, working in collaborative environments, and contributing to the growth of AI-driven spatial applications.

Accountabilities:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join our client's Swedish-speaking Customer Support Team in Crete!

We are currently hiring on behalf of our client, a leading global fintech company, and looking for Swedish-speaking customer support experts to join their Nordic team in Chania, Crete – one of the world’s most beautiful and sun-filled destinations.

Do you want your workplace to be just steps away from crystal-clear beaches? Would you love to live in a place where sunshine, delicious Greek food, and a vibrant culture are part of everyday life? This is your opportunity to gain valuable international experience while working with one of the most innovative digital payment companies in the world.

About the role:

As part of the Swedish-speaking customer support team, you will assist customers with a wide range of inquiries regarding online transactions, account questions, and payment troubleshooting. You'll be trained by certified instructors and supported every step of the way to ensure you can deliver exceptional service.

Requirements

What you'll do: