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Slovak Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to open a position for Slovak Speaking Customer Service Representatives within the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy helping users maximize their online experiences. As a customer service representative, you will assist clients with their inquiries, providing support in Slovak and ensuring a high level of satisfaction.


Key Responsibilities

  • Respond to customer inquiries regarding social media services, features, and troubleshooting via phone, email, and chat in Slovak.
  • Assist users with account management, profile settings, and content issues.
  • Provide guidance on best practices for using social media platforms effectively and safely.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to respond to inquiries that require specialized knowledge.
  • Stay informed about social media trends and updates to provide relevant information to users.

Requirements

Job Skills

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Nordic Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social media and dedicated to providing excellent customer support. As a customer service representative, you will assist clients in Nordic languages, helping them navigate their social media experiences and address any concerns they may have.


Key Responsibilities

  • Manage customer inquiries regarding social media services, features, and accounts via phone, email, and chat in Nordic languages.
  • Assist users with account setup, content creation, and technical troubleshooting.
  • Provide accurate information on platform policies, community guidelines, and promotional opportunities.
  • Resolve customer complaints and inquiries efficiently, ensuring a positive user experience.
  • Document all customer interactions meticulously in the CRM system for smooth follow-up.
  • Collaborate with technical and product teams to enhance service delivery and customer satisfaction.
  • Stay informed about trends in social media and digital marketing to better assist customers.

Requirements

Job Skills

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German Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for German Speaking Customer Service Representatives in the social media industry. This role is ideal for energetic individuals who are passionate about digital communication and social networking. As a representative, you will engage with customers in German, providing support and solutions for their inquiries regarding our social media platforms, ensuring they have the best possible experience.


Key Responsibilities

  • Handle customer inquiries related to social media services, features, and troubleshooting via phone, email, and chat in German.
  • Provide prompt and accurate responses to user questions and concerns regarding their accounts and usage.
  • Assist users in navigating the platform and resolving technical issues.
  • Document all customer interactions and maintain accurate records in the system.
  • Collaborate with internal teams to address user feedback and improve service delivery.
  • Stay updated on industry trends and platform changes to better assist customers.

Requirements

Job Skills

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