Gritter Francona is looking for a Site Lead to lead and manage operational support for a large-scale, multi-site Electronic Health Record (EHR) system deployment throughout Veterans Affairs hospitals.

Primary responsibilities include:

• Drive planning, execution, and coordination of assigned workstreams, ensuring alignment with project goals, timelines, and budgets.
• Act as the primary point of contact for your workstream, facilitating collaboration among technical teams, clinical stakeholders, site leadership, and senior management.

• Oversee all phases of deployment, including pre-deployment, go-live, and post-deployment optimization.

Core Competencies:

Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs.

A Customer Service Technician will respond to technical issues escalated by customers. This position will act as a liaison between operations, the client, and Engineering/Development. You are able to respond to end user request for assistance using existing manuals and scripted responses.  Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.

Requirements

• High school diploma or GED
• Experience with problem solving, debugging, and providing solutions to technical issues
• Ability to prioritize and execute tasks in a high-pressure environment.
• Experience working within a team-oriented, collaborative, agile environment.
• Highly self-motivated and directed with the ability to manage multi-discipline triage calls.
• Experience documenting and communicating work-a-rounds and solutions clearly

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

The Quality Safety Value (QSV) Watch Officer plays a critical role in monitoring, analyzing, and coordinating responses to patient safety, clinical quality, and operational risks during the deployment and sustainment of the VA’s Oracle Health EHR system. This role operates within a command center or watch environment, ensuring real-time situational awareness and rapid escalation of issues that may impact veteran care.

The Watch Officer serves as a central point of coordination across clinical, technical, and operational teams, helping ensure that safety events, system defects, workflow disruptions, and quality concerns are identified, triaged, and resolved effectively.

Gritter Francona is looking for a Quality, Safety and Value (QSV) Lead to help support the full lifecycle deployment and implementation of the Oracle EHR system throughout Veterans Affairs hospitals.

Job duties include but are not limited to:

Gritter Francona is looking for a Site Lead to lead and manage operational support for a large-scale, multi-site Electronic Health Record (EHR) system deployment throughout Veterans Affairs hospitals.

Primary responsibilities include:

• Drive planning, execution, and coordination of assigned workstreams, ensuring alignment with project goals, timelines, and budgets.
• Act as the primary point of contact for your workstream, facilitating collaboration among technical teams, clinical stakeholders, site leadership, and senior management.

• Oversee all phases of deployment, including pre-deployment, go-live, and post-deployment optimization.

Core Competencies:

Gritter Francona is looking for a Site Lead to lead and manage operational support for a large-scale, multi-site Electronic Health Record (EHR) system deployment throughout Veterans Affairs hospitals.

Primary responsibilities include:

• Drive planning, execution, and coordination of assigned workstreams, ensuring alignment with project goals, timelines, and budgets.
• Act as the primary point of contact for your workstream, facilitating collaboration among technical teams, clinical stakeholders, site leadership, and senior management.

• Oversee all phases of deployment, including pre-deployment, go-live, and post-deployment optimization.

Core Competencies:

We are seeking a Technical Product Owner – Digital Experience Platforms (DXP) to lead the delivery of digital initiatives including websites, portals, and customer-facing platforms.

You will work closely with Business Analysts, UX/UI teams, Scrum Masters, and engineering teams to translate business needs into build-ready requirements, manage backlog priorities, and ensure high-quality digital experiences are delivered.

Experience in destination or mixed-use digital programs (tourism, culture, retail, hospitality, real estate) is a strong plus.

Location: Austin, United States (Hybrid)

Hybrid | Full-time

Compensation: $150K - $175K

Our client is an innovative firm operating at the intersection of institutional finance and emerging blockchain technology. Backed by $40M in funding from premier venture capital firms including Electric Capital and Paradigm, the organization is bridging the gap between decentralized finance and traditional Wall Street by rebuilding financial infrastructure to be faster, safer, and fully on-chain.

In this environment, security is viewed as a primary client-facing differentiator and a core pillar of institutional trust. The security program is integral to client due diligence, auditor engagements, and enterprise contract negotiations. Our client is seeking a Security Engineer to serve as the hands-on execution layer of a security strategy designed by the CISO.

This is a builder role focused on the technical implementation of a modern, cloud-native security stack. The successful candidate will stand up identity enforcement, endpoint protection, cloud posture management, threat detection, and GRC evidence pipelines. This position reports directly to the CISO, offering high technical autonomy and executive visibility within a production-grade environment.

Key Responsibilities:

Security Infrastructure & Implementation