Mercier Consultancy MD is thrilled to present an exciting opportunity for a Dutch/Flemish Speaking Appointment Setter, with the chance to relocate to Sofia, Bulgaria. This role is ideal for motivated individuals who excel in communication and enjoy engaging with clients. As an Appointment Setter, you will play a key role in generating leads and scheduling appointments for our dedicated sales team.

Key Responsibilities

• Reach out to potential clients in the Dutch/Flemish-speaking market to identify and generate leads.
• Present our services effectively to schedule appointments for the sales team.
• Conduct follow-ups with prospects to nurture relationships and confirm appointments.
• Maintain accurate records of client interactions and scheduled appointments within our CRM system.
• Collaborate closely with the sales team to ensure a smooth transition from appointment setting to sales discussions.
• Provide feedback to improve lead generation strategies and appointment-setting processes.
• Stay abreast of industry trends and product offerings to engage prospects effectively.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch/Flemish Speaking Appointment Setter, with relocation to the vibrant city of Sofia, Bulgaria. This role is ideal for individuals interested in advancing their careers in a dynamic sales environment while enjoying the rich culture and lifestyle Sofia has to offer. As an Appointment Setter, you will be responsible for connecting with potential clients and scheduling appointments for our sales team.

Key Responsibilities

• Initiate contact with Dutch and Flemish-speaking prospects to generate and qualify leads.
• Effectively communicate the benefits of our services and secure appointments for the sales team.
• Conduct follow-up communications with leads to nurture relationships and confirm scheduled appointments.
• Maintain detailed records of interactions, progress, and appointments in our CRM system.
• Work in collaboration with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide valuable insights and suggestions on lead quality and appointment-setting strategies.
• Stay informed about industry trends and updates to communicate effectively with prospects.

Requirements

Mercier Consultancy MD is looking for a dedicated Dutch Speaking Reservations Agent for Booking.com to join our enthusiastic team! This exciting position allows you to work in the beautiful setting of Greece, interacting with clients to facilitate their booking needs and ensure a fantastic customer experience.

Key Responsibilities

• Assist Dutch-speaking customers with hotel reservations for Booking.com through various channels, including phone, email, and chat.
• Provide in-depth information about available accommodations, pricing, availability, and local experiences to guide clients in making informed decisions.
• Accurately process reservation requests and confirm all necessary details to provide a smooth booking experience.
• Proactively address and resolve any customer inquiries or issues related to bookings with professionalism and efficiency.
• Maintain comprehensive records of client interactions and booking details within our CRM system.
• Stay updated on market trends, hotel offers, and local attractions to provide clients with the best options.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Croatian Speaking Travel Customer Service Agent to join our team supporting Booking.com. This role provides a fantastic chance to work in beautiful Greece while helping Croatian-speaking travelers navigate their travel needs. You will be the key point of contact, ensuring clients receive outstanding service as they plan their journeys.

Responsibilities

• Assist Croatian-speaking customers via phone, email, and chat, addressing inquiries related to travel bookings, accommodations, and services offered by Booking.com.
• Provide clear and accurate information, helping customers with booking modifications, cancellations, and resolutions to any issues.
• Document customer interactions and feedback effectively in our CRM system to enhance our service quality.
• Collaborate closely with various internal teams to resolve complex customer issues and ensure customer satisfaction.
• Stay updated on Booking.com’s services, promotions, and travel trends to provide comprehensive support to clients.

Requirements

About us

Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title: Assistant Community Manager
• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Monday - Friday
• Explore Big Valley Woods: https://bigvalleywoodsipgliving.com/
  

Job Description Summary:

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Turkish Speaking Customer Service Agent to join our team. This position allows you to work in beautiful Bulgaria, with paid relocation included. You will be responsible for delivering top-notch support to our Turkish-speaking customers, ensuring they have a seamless experience with our offerings.

Responsibilities

• Assist Turkish-speaking customers via phone, email, and chat with inquiries related to products and services.
• Provide clear and accurate information on service offerings, account management, and troubleshooting assistance.
• Resolve customer complaints with professionalism, striving for customer satisfaction in every interaction.
• Document all customer interactions in the CRM system to ensure consistency and track feedback.
• Collaborate with internal teams to escalate and resolve complex issues effectively.
• Stay abreast of company policies, product updates, and industry trends to provide relevant support.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Swedish Speaking Customer Service Agent to join a dynamic team. This role offers the chance to work in beautiful Bulgaria, complete with paid relocation assistance. As a Customer Service Agent, you will provide exceptional support to our Swedish-speaking customers, ensuring their inquiries and needs are met with the highest level of service.

Responsibilities

• Assist Swedish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide detailed information about offerings, assist with account management, and handle troubleshooting requests.
• Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
• Accurately document all customer interactions in the CRM system for quality assurance and continuity.
• Collaborate with team members and other departments to enhance customer service and satisfaction.
• Stay updated with product knowledge, policies, and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to present a valuable opportunity for a Spanish Speaking Customer Service Agent to join our team, with the benefit of working in beautiful Bulgaria, along with paid relocation support. In this role, you will engage with Spanish-speaking customers, delivering high-quality assistance to enhance their experience with our products and services.

Responsibilities

• Provide exceptional support to Spanish-speaking customers through phone, email, and chat, addressing their inquiries and needs effectively.
• Offer detailed information about products and services, assisting customers with order placements and account management.
• Handle customer complaints and resolve issues promptly to ensure satisfaction and retention.
• Maintain accurate records of customer interactions and feedback in the CRM system for quality control.
• Collaborate with internal teams to provide comprehensive solutions to customer concerns.
• Stay updated on product trends and company policies to deliver informed and accurate support.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for a Slovenian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support. In this role, you will provide outstanding service to Slovenian-speaking customers, assisting them with their inquiries and ensuring a smooth experience with our products and services.

Responsibilities

• Assist Slovenian-speaking customers through phone, email, and chat, addressing their questions and issues related to products and services.
• Provide detailed information regarding account management, order processing, and service inquiries.
• Resolve customer complaints efficiently, maintaining a high level of customer satisfaction.
• Accurately document customer interactions and feedback in the CRM system.
• Collaborate with team members to continuously improve the customer service experience.
• Stay updated on company products and market trends to provide informed assistance.

Requirements