Mercier Consultancy MD is excited to announce an opportunity for an Italian Speaking Customer Support Representative for DJI, offering a remote position in Greece. In this role, you will provide top-notch support to Italian-speaking customers, ensuring their inquiries regarding DJI products are handled with professionalism and efficiency. Your enthusiasm for technology and customer satisfaction will make a significant impact in enhancing the client's experience.

Key Responsibilities

• Deliver exceptional customer support via phone, email, and chat to Italian-speaking clients regarding DJI products and services.
• Assist customers with inquiries about product functionalities, troubleshooting techniques, and after-sales services.
• Ensure swift resolution of customer issues to maintain high levels of satisfaction.
• Maintain accurate documentation of customer interactions and resolutions.
• Collaborate with the technical support team to resolve complex customer issues effectively.
• Stay updated on new products and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is seeking an Italian Speaking Customer Service Agent for a prominent French multinational telecommunications company. This role provides an opportunity to work in a dynamic and innovative environment while supporting customers with their telecommunication needs. As an integral part of our team, you will ensure that Italian-speaking clients receive exemplary service and support.

Responsibilities

• Assist Italian-speaking customers through various channels including phone, email, and chat with inquiries related to telecommunication products and services.
• Provide detailed information about service offerings, troubleshooting assistance, and billing inquiries.
• Resolve customer complaints and escalate issues when necessary to ensure timely resolution.
• Document customer interactions accurately in the CRM system to track feedback and inquiries.
• Work collaboratively with team members to enhance the overall customer experience and service delivery.
• Stay updated on promotions, new products, and industry trends to inform and assist clients effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in navigating IT solutions and services while ensuring a seamless experience in Swedish.

Key Responsibilities

• Handle customer inquiries related to IT services, software, and hardware troubleshooting via phone, email, and live chat in Swedish.
• Assist customers with account management, service activation, and technical support while providing clear and accurate information.
• Educate customers about new products, services, and updates within the IT sector.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to address customer needs and streamline service delivery.
• Stay informed about IT trends, products, and company offerings to provide the most relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and customer support. As a representative, you will assist customers in managing their telecommunications needs and ensure a high level of satisfaction while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding telecommunications products and services via phone, email, and chat in Danish.
• Assist customers with account management, billing questions, and service modifications.
• Provide information about service plans, promotions, and technical support options.
• Resolve customer complaints and issues promptly to ensure customer satisfaction.
• Document customer interactions accurately in the CRM system for reference and follow-up.
• Work collaboratively with internal teams to improve service delivery and address customer needs.
• Stay informed about new products, services, and industry developments to enhance customer support.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives within the banking industry. This role is perfect for individuals who are passionate about finance and committed to delivering exceptional service. As a representative, you will assist customers in navigating their banking needs and provide support in Spanish, ensuring a seamless experience for our clients.

Key Responsibilities

• Respond to customer inquiries regarding banking products, services, and account management through phone, email, and chat in Spanish.
• Assist clients with transactions, account openings, closures, and general banking questions.
• Resolve customer issues and complaints promptly and professionally.
• Document all interactions accurately within the company’s customer relationship management (CRM) system.
• Collaborate with various banking departments to ensure efficient service delivery.
• Stay informed about banking regulations, promotions, and new products to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Italian Speaking Customer Service Representatives within the Food & Beverage industry. This position is perfect for individuals who have a passion for food, drink, and customer satisfaction. As a customer service representative, you will engage with customers to provide support and information about our diverse range of food and beverage products, delivering top-notch service in Italian.

Key Responsibilities

• Handle customer inquiries regarding food and beverage products, including ingredients, pricing, and availability via phone, email, and chat in Italian.
• Assist customers with order placements, modifications, and any issues related to their orders.
• Provide information about promotions, new products, and cooking tips to enhance customer experience.
• Resolve customer complaints and issues promptly while ensuring a positive experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with internal teams to improve service delivery and product offerings.
• Stay updated on industry trends and product knowledge to better assist our customers.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for German Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are detail-oriented, have a strong financial acumen, and are committed to delivering excellent customer service. You will assist clients with their banking inquiries, ensuring they receive timely and accurate information while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to banking products and services via phone, email, and chat in German.
• Provide information on account management, loan options, and financial services.
• Assist with transaction inquiries, card activations, and security concerns.
• Resolve customer issues and complaints efficiently while ensuring a high level of satisfaction.
• Document customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with banking teams to address customer needs and enhance service delivery.
• Stay updated on banking regulations and new products to provide informed assistance.

Requirements

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

What you'll do: 

ALUMIL, one of the most evolved and technologically advanced groups in research, development and production of architectural aluminium systems in Europe, is looking to fill the following position:

Store Manager Rhodes

Who are we looking for?

We are seeking a proactive and dynamic Store Manager for our location in Rhodes. This position requires strong leadership skills, exceptional customer service orientation, and a solid understanding of sales strategies in the retail environment. The ideal candidate supports sales in the wider Dodecanese region and will be responsible for overseeing the daily operations of the store, ensuring that it runs smoothly and efficiently, while meeting all sales goals.

Areas of responsibilities:

Mercier Consultancy MD is delighted to present a fantastic opportunity for French Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are enthusiastic about providing excellent customer service and have a passion for retail. As a key member of our team, you will assist customers in navigating their shopping experience, answering inquiries, and resolving issues all while communicating in French.

Key Responsibilities

• Handle customer inquiries regarding products, services, and store policies via phone, email, and chat in French.
• Assist customers with order placement, returns, exchanges, and account management.
• Provide product recommendations and information to enhance the customer shopping experience.
• Resolve customer complaints and issues promptly and professionally.
• Document interactions accurately in the customer relationship management (CRM) system.
• Collaborate with store teams to ensure customer satisfaction and efficient service delivery.
• Stay updated on promotions, new products, and retail trends to provide informed assistance.

Requirements