• Een brede rol waarin je commerciële verantwoordelijkheid combineert met leiderschap en teamontwikkeling
• Werken in zelforganiserende teams binnen een dynamische markt die continu innoveert

Als Klantteam Manager geef je leiding aan het Retail team binnen onze Managed Servicesafdeling. Jij bent de verbindende schakel tussen onze klanten en HSO Managed Services, met een duidelijke focus op commercieel succes, service excellence en teamontwikkeling. 

In deze rol ben je eindverantwoordelijk voor omzetgroei, margeoptimalisatie en klanttevredenheid bij jouw toegewezen klanten. Je bewaakt de resultaten van je team, signaleert kansen voor upselling en cross-selling en zorgt dat we voldoen aan onze SLA’s en KPI’s. Daarnaast pak je escalaties op en werk je samen met de Accountmanager en/of Salesmanager bij het onderhandelen over contracten.

Naast klanttevredenheid en financiële resultaten, draag je zorg voor de professionele groei van je teamleden. Je neemt deel aan performance cycles, stelt doelen en identificeert trainingsbehoeften om kennis en vaardigheden verder te ontwikkelen.

Operationeel management is ook een belangrijk onderdeel van jouw rol: je stuurt de dagelijkse activiteiten van het team aan, stemt klantverwachtingen af op onze interne mogelijkheden en werkt samen met andere afdelingen voor een naadloze service delivery.

Jouw reisgezelschap  

Location: On-Site — Santa Ana, California
Department: Product Operations
Salary Range: $70,000 - $80,000 + 10% Performance Bonus

Company Overview

eJam is a consumer products brand incubator operating across direct-to-consumer e-commerce, Amazon and third-party marketplaces, and retail distribution. We move fast, stay lean, and build products consumers love. Every role here matters — and this one keeps the product engine running.

Position Summary

The Product Development Coordinator is the operational hub of our product pipeline. You will manage the flow of information, track project status, coordinate across internal teams and external partners, and ensure nothing falls through the cracks.

This is not an ideation or strategy role. This is a coordination and execution role for someone who thrives on organization, follow-through, and keeping multiple projects moving simultaneously.

You will maintain our project tracking systems, prepare materials for weekly product meetings, track RFQ processes with vendors, and serve as the central point of communication between sourcing, design, and external resources.

Reports to: CEO

Works closely with: Operations, Sourcing, Creative, External Partners

Core Responsibilities

Pipeline & Project Management

Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the hunt for a dedicated and enthusiastic German Speaking Customer Representative.

This role allows you to work from the comfort of your home while participating in a supportive team environment that prioritizes customer service excellence.

Your Role:

• Deliver exceptional customer support to German-speaking clients, ensuring their inquiries are managed with care and professionalism.
• Communicate through various channels including phone, email, and chat.
• Become knowledgeable about our client systems to provide high-quality assistance.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Excellent interpersonal and communication skills with a focus on customer satisfaction.
• Ability to learn new technologies and adapt to remote working tools.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to work in a remote role from Greece.

Benefits

Join Our Team!

Are you fluent in Italian and looking for a fantastic opportunity to advance your career? Mercier Consultancy MD is seeking a passionate and dedicated Italian Speaking Customer Representative to join our team.

This role offers the amazing benefit of paid relocation to Greece, allowing you to experience a vibrant culture while contributing to our exceptional customer service.

Your Role:

• Provide top-notch customer support to Italian-speaking clients, ensuring all inquiries are managed with expertise and professionalism.
• Utilize various communication channels, including phone, email, and chat, to assist clients effectively.
• Get familiar with our client systems to deliver excellent service.
• Collaborate efficiently with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is required for effective communication with clients.
• Strong communication skills and a customer-first mindset.
• A willingness to learn new technologies and adapt to remote work tools.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work in Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Italian Speaking Customer Representative.

This role provides the fantastic benefit of paid relocation to Greece, giving you the chance to immerse yourself in a beautiful culture while enhancing your career in customer service.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, ensuring their inquiries are managed with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for customer service.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Greece for this wonderful opportunity!

Benefits

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

Zyte is seeking an experienced Team Lead to manage our Core & MLOps Squad, responsible for "Building the bedrock infrastructure that powers Zyte at scale." This hands-on technical leadership role requires expertise across MLOps, systems programming, and orchestration to lead a cross-functional team in designing and maintaining the scalable foundation that enables all Zyte teams to build and run their services with confidence.

Requirements

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

Zyte is seeking an experienced Team Lead to manage our Core & MLOps Squad, responsible for "Building the bedrock infrastructure that powers Zyte at scale." This hands-on technical leadership role requires expertise across MLOps, systems programming, and orchestration to lead a cross-functional team in designing and maintaining the scalable foundation that enables all Zyte teams to build and run their services with confidence.

Requirements

Join Our Team!

Are you fluent in Danish and seeking an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide exceptional support to Danish-speaking clients, ensuring their inquiries are managed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get acquainted with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure quick and effective resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused mindset.
• Eagerness to learn new tools and technologies adapted for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are seeking a dedicated and passionate Polish Speaking Customer Representative.

This role provides the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a beautiful country while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Polish-speaking clients, ensuring all inquiries are managed with professionalism and care.
• Effectively communicate through various channels including phone, email, and chat.
• Become familiar with our client systems to provide outstanding service.
• Work closely with team members to ensure the quick resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer-oriented mindset.
• Willingness to learn new technologies and adapt to remote work tools.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Pharmacovigilance. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities:

• Supervise pharmacovigilance case management outsourced to assigned platform(s)
• Respond to case-related emails and inquiries from external service providers
• Monitor case processing timelines and investigate any delays in reporting or transmission
• Participate in weekly quality control of data entry, MedDRA coding, and narrative writing
• Support the review and validation of clinical study case narratives for inclusion in study reports
• Contribute to the reconciliation of PV cases with business partners per Safety Data Exchange Agreements (SDEAs)
• Oversee reconciliation of cases with clinical databases managed by outsourced providers
• Collaborate closely with cross-functional and global teams to ensure compliance and data integrity

Requirements