Mercier Consultancy MD is thrilled to announce an opening for a Digital Trust and Safety Specialist fluent in both Polish and English to work in Bulgaria. In this crucial position, you will be responsible for safeguarding our digital platforms by monitoring user-generated content, managing safety concerns, and ensuring compliance with our community standards. Your efforts will be instrumental in fostering a safe and supportive environment for our users.

Key Responsibilities

• Monitor user interactions and content across our platforms to identify and manage potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents and analyze evidence to recommend appropriate actions.
• Collaborate with diverse teams to develop and enhance policies aimed at promoting digital safety and trust.
• Prepare analytical reports detailing safety incidents and trends to inform management and guide decision-making.
• Stay informed about emerging trends and challenges in digital safety to proactively adjust our strategies.
• Engage directly with users to raise awareness about safety practices and empower them to navigate risks effectively.

Requirements

Embark on an exciting career journey with Mercier Consultancy MD as a Czech Speaking Travel Consultant! This unique role offers you the chance to live and work in stunning Greece, with all relocation expenses paid. You'll be responsible for helping Czech-speaking clients craft their perfect vacations, leveraging your travel expertise and customer service skills.

Key Responsibilities

• Provide exceptional support to Czech-speaking clients during all stages of their travel planning.
• Offer detailed insights into travel options, including packages, destinations, and accommodations that cater to client desires.
• Create tailored travel itineraries that align with individual preferences and interests.
• Address and resolve customer queries and concerns promptly and effectively.
• Log customer interactions and preferences in our CRM system to ensure tailored follow-ups.
• Stay informed about the latest travel trends and destination highlights to provide clients with relevant advice.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, working remotely from Greece. This role is perfect for individuals who enjoy helping customers plan their travel experiences and are dedicated to providing world-class customer service. As a representative, you will assist clients in Croatian, addressing their inquiries and ensuring they have an exceptional experience using Booking.com.

Key Responsibilities

• Handle customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in Croatian.
• Provide detailed information regarding reservation processes, cancellation policies, and promotional offers.
• Assist customers with modifications to their bookings, ensuring a smooth and seamless experience.
• Effectively resolve issues and complaints, maintaining a focus on customer satisfaction.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay updated on trends in the travel industry and Booking.com offerings to better assist customers.

Requirements

We are looking for a dynamic and results-driven Relationship Manager – Auto Loans to join our client’s financial services team. The role involves managing end-to-end auto loan sales operations, nurturing relationships with dealerships and customers, and ensuring an exceptional client experience throughout the loan lifecycle.

The ideal candidate will have hands-on experience in retail lending, a strong understanding of vehicle financing, and a proven ability to meet sales targets through proactive relationship management and market insight.

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in the Medical Writing department. You will play a critical part in driving innovation and making an impact in the Medical Affairs space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

We are seeking a Logistics Coordinator to support daily logistics and supply chain operations across the US. This position is ideal for someone who is eager to grow in logistics and supply chain. The role involves assisting with shipment tracking, vendor communication, documentation, and process optimization in a fast-paced, diverse, and fully remote environment.

Responsibilities

• Support daily shipping and logistics activities, ensuring timely and accurate deliveries.
• Coordinate transportation with carriers, freight forwarders, and warehouse teams.
• Prepare and maintain shipping documents, invoices, and tracking records.
• Update logistics and inventory data in internal systems and tools.
• Communicate shipment status updates to internal and external teams.
• Help resolve delivery delays, missing documentation, or damaged goods reports.
• Participate in process improvement initiatives to enhance logistics efficiency.
• Ensure compliance with company policies and shipping regulations.
• Provide administrative support to internal teams.
• Onboard new logistics providers.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a Slovak Speaking Solutions Consultant, including fully paid relocation to the vibrant city of Sofia, Bulgaria! In this integral role, you will leverage your expertise to connect with clients, uncover their business challenges, and deliver customized solutions designed to enhance their operational success. If you are passionate about consulting and looking for an opportunity to make a significant impact, we want to hear from you!

Key Responsibilities

• Engage in detailed consultations with clients to identify their specific business challenges and gather requirements.
• Develop and propose tailored solutions that effectively address client needs while showcasing the value of our services.
• Act as the primary liaison between clients and internal teams to ensure successful project implementation.
• Provide comprehensive training and ongoing support to clients, enabling them to maximize the benefits of our solutions.
• Maintain awareness of industry trends and technological advancements to deliver informed recommendations to clients.
• Document feedback and insights to contribute to the continuous improvement of our service offerings.

Requirements

Mercier Consultancy MD is excited to present an exceptional opportunity for a Polish Speaking Solutions Consultant, which includes fully paid relocation to the lively city of Sofia, Bulgaria! In this vital role, you will work closely with clients to understand their unique challenges and provide tailored solutions that inspire growth and efficiency. If you are a proactive problem-solver with a passion for consulting, this position is designed for you.

Key Responsibilities

• Engage with clients to identify their specific business challenges and gather detailed requirements through comprehensive consultations.
• Develop and propose customized solutions that effectively meet client needs and highlight the value of our offerings.
• Act as the main point of contact between clients and internal teams, ensuring smooth project execution and satisfaction.
• Provide thorough training and ongoing support to clients, helping them to fully leverage our solutions.
• Maintain awareness of industry trends, competitor activities, and technological advancements to provide valuable insights to clients.
• Document client feedback and experiences to foster continuous improvement in our services.

Requirements

Mercier Consultancy MD is excited to offer a position for a Norwegian Speaking Client Service Representative. This role provides the perfect opportunity to work (remotely) while benefiting from paid relocation to Greece, where you can enjoy a vibrant lifestyle and stunning surroundings!

As a Norwegian Speaking Client Service Representative, you will be responsible for delivering exceptional support to our Norwegian-speaking clients. Your role will be essential in ensuring client satisfaction and building strong relationships through effective communication and service.

Your Key Responsibilities:

• Provide outstanding customer service to Norwegian-speaking clients via phone, email, and chat.
• Manage and resolve client inquiries and issues promptly and professionally.
• Document all client interactions accurately in our CRM system for efficient tracking and follow-up.
• Collaborate with internal teams to enhance service delivery and address client concerns.
• Stay updated on product knowledge to provide accurate and helpful assistance to clients.

Requirements

Mercier Consultancy MD is excited to announce an incredible opportunity for an Icelandic Speaking Solutions Consultant, which includes fully paid relocation to the beautiful city of Sofia, Bulgaria! In this vital role, you will be working closely with clients to understand their unique needs and challenges, providing tailored solutions that foster business growth. If you are passionate about consulting and eager to make a difference, we would love to hear from you!

Key Responsibilities

• Engage with clients in detailed consultations to assess their specific business challenges and gather requirements.
• Design and propose customized solutions that effectively address client needs while demonstrating the value of our services.
• Serve as a primary point of contact between clients and internal teams, ensuring smooth implementation and high levels of client satisfaction.
• Provide training and ongoing support to clients, enabling them to make the most of our solutions.
• Stay informed about industry trends and technological advancements to provide valuable insights and recommendations to clients.
• Document client experiences and feedback to contribute to the continuous improvement of our service offerings.

Requirements