Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Gritter Francona, Inc. is seeking a Junior Program Analyst to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs. The ideal candidate will have extensive experience in strategic planning and management analysis.

Responsibilities:

• Create comprehensive reports and presentations for executive leadership, providing insights into strategic direction and project progress.
• Maintain and manage documentation and critical artifacts related to assigned tasks.
• Contribute to the analysis of IT-funded requests, ensuring accuracy, compliance, and alignment with organizational priorities.
• Facilitate collaborative workgroups to establish and develop roles, responsibilities, and objectives. 
• Assist in performing detailed research and data analysis to support funding decisions and resource allocations.
• Provide quality assurance for funding requests by reviewing documentation, validating requirements, and identifying potential risks or gaps.
• Prepare clear, comprehensive reports and presentations for client and stakeholders.
• Support process improvement initiatives related to processing funding requests and approval workflows.

Requirements

The Administrative Specialist provides high‑level administrative, operational, and organizational support to ensure the efficient functioning of day‑to‑day activities. This role is responsible for managing workflow, coordinating communications, organizing information, and supporting projects across the department or organization. The ideal candidate is detail‑oriented, proactive, resourceful, and able to handle multiple priorities with professionalism and discretion.

Administrative & Office Support

• Manage calendars, schedule meetings, and coordinate appointments and logistics.
• Prepare, proofread, and edit correspondence, reports, presentations, and other documents.
• Maintain electronic and physical filing systems to ensure accuracy, accessibility, and confidentiality.
• Handle incoming calls, emails, and inquiries, responding or routing as appropriate.
• Order and maintain office supplies, equipment, and materials.

Project & Process Support

• Assist with planning and execution of department or cross‑functional projects.
• Develop and maintain tracking sheets, reports, and documentation.
• Support process improvements by identifying gaps and recommending enhancements.
• Coordinate travel arrangements and prepare travel itineraries and expense reports.

Data & Record Management

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a sharp, detail-driven Zendesk Administrator to support our Field Operations team. The Zendesk Administrator – Field Operations serves as the primary owner of the Zendesk platform used to manage Field Operations communications and support tickets, ensuring the system is organized, optimized, and operating efficiently day to day.

In this role, you will configure and maintain workflows that improve ticket routing, visibility, and responsiveness across teams. Acting as an operational “traffic controller,” you will build structure through automation, queue management, and performance tracking to ensure requests move to the right teams at the right time. You will also partner closely with Field Operations leadership, Analytics, and Knowledge teams to enhance efficiency, accountability, and communication through effective Zendesk configuration and ongoing platform oversight.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Gritter Francona, Inc. is seeking a Junior Program Analyst to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs. The ideal candidate will have extensive experience in strategic planning and management analysis.

Responsibilities:

• Develop and implement strategic plans ensuring alignment with IT strategy and mission.
• Conduct detailed analysis and research to support strategic planning activities, including the development of business cases and evaluation of IT investment priorities.
• Create comprehensive reports and presentations for executive leadership, providing insights into strategic direction and project progress.
• Implement change management strategies to support new initiatives and process improvements.
• Collaborate with team members and stakeholders to ensure strategic goals are met and integrated into the Multi-Year Programming (MYP) process.
• Maintain and manage documentation and critical artifacts related to assigned tasks.
• Facilitate strategic planning sessions and workshops with leadership.

Requirements

Senior Full Stack Engineer (Fintech & Rewards)

Location: Remote / Flexible (US & Global) Type: Full-time

Compensation: $150K - $190K

We are building the next generation of global payment infrastructure. Our mission is to make stablecoins and digital assets usable in the real world by powering card transactions, cross-border payments, B2B purchases, and remittances. We partner with leading fintechs, neobanks, and institutions to launch inclusive, borderless financial solutions. Backed by top-tier investors including Sapphire Ventures, Norwest, Galaxy Ventures, and Lightspeed, we are a lean, "mighty" team of veteran founders and passionate builders. We operate with an open, flat structure where every team member has the freedom to explore ideas and directly impact our product roadmap.

As a Senior Full Stack Engineer, you will be a core member of the team building our rewards and co-brand platform. You will maintain and expand third-party rewards programs—largely in conjunction with major league sports partners—and embed new payment solutions into these applications. We are looking for a candidate who wants to take true ownership of the tech stack governing our co-branded payment ecosystem.

Responsibilities

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support