Mercier Consultancy MD is thrilled to announce an exciting opportunity for Latvian Speaking professionals to join our team in vibrant Sofia, Bulgaria. This role offers fully paid relocation, enabling you to immerse yourself in a new culture while utilizing your language skills in a professional environment. You will be part of a dynamic team that supports our clients and customers with their inquiries and services.

Key Responsibilities

• Engage with Latvian-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with their queries, providing clear and concise information based on their needs.
• Process applications and requests, ensuring all interactions are logged accurately in our CRM system.
• Collaborate with other departments to ensure a high level of service and effective resolution of customer issues.
• Offer insightful advice on available services and stay up-to-date with industry trends to enhance the customer journey.
• Maintain detailed records of client interactions and generate reports as required.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for Irish Speaking Professionals to work in Sofia, Bulgaria. This position comes with a fully paid relocation package, making your transition seamless while you embark on a rewarding career journey. We are searching for enthusiastic individuals dedicated to providing exceptional customer service and thriving in an international environment.

Key Responsibilities

• Assist customers in Irish by addressing inquiries and providing effective solutions.
• Resolve customer complaints professionally, ensuring a high level of customer satisfaction.
• Accurately document customer interactions in our CRM system to facilitate follow-ups.
• Collaborate with team members to support a positive and productive work atmosphere.
• Stay updated on company offerings to provide informed assistance to customers.
• Engage in regular training and development sessions to enhance your skills.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a German Speaking Customer Support Representative, focusing on E-Commerce Solutions, with the flexibility of remote work in beautiful Greece. This is an excellent opportunity for proactive individuals with a passion for customer support and a keen interest in the e-commerce industry.

Key Responsibilities

• Provide outstanding customer support to German-speaking clients concerning e-commerce solutions through various channels including phone, email, and chat.
• Address inquiries related to products, account management, and services with professionalism and accuracy.
• Resolve customer issues and complaints promptly to ensure a high level of customer satisfaction.
• Maintain detailed records of customer interactions and feedback in our CRM system.
• Collaborate with other teams to provide holistic solutions and improve service delivery.
• Stay updated on e-commerce trends and best practices to provide insightful support to clients.

Requirements

Mercier Consultancy MD is excited to present an amazing opportunity for a Dutch Speaking Customer Service Agent for Booking.com, featuring paid relocation to the vibrant country of Greece. In this role, you will be essential in providing top-notch customer service to Dutch-speaking clients, helping them with their travel and booking needs to ensure an outstanding experience.

Responsibilities

• Assist customers in Dutch through various communication channels, including phone, email, and live chat, resolving their inquiries and concerns.
• Guide clients through the booking process, including making, modifying, and canceling their reservations as needed.
• Troubleshoot any issues related to bookings, providing effective and timely solutions to ensure customer satisfaction.
• Maintain accurate documentation of customer interactions in the CRM system for quality assurance and service improvement.
• Collaborate with other teams to quickly resolve complex customer issues and ensure a high level of service.
• Stay updated on company policies, promotions, and travel offerings to share accurate and helpful information with clients.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking professionals looking to work in vibrant Sofia, Bulgaria! Our company offers fully paid relocation for this role, where you will leverage your language skills to enhance our customer service experience for Spanish-speaking clients.

Key Responsibilities

• Manage inbound communication from Spanish-speaking clients through various channels, including phone, email, and chat.
• Provide comprehensive information about our services and assist with inquiries and bookings to ensure client satisfaction.
• Expertly handle customer concerns, resolving any issues effectively and maintaining a high level of professionalism.
• Document client interactions and update records in the CRM system accurately.
• Foster strong relationships with clients by delivering personalized service and demonstrating product knowledge.
• Collaborate with teams to identify improvements in processes and enhance the overall customer experience.

Requirements

Mercier Consultancy MD is excited to offer a position for a French/English Travel Advisor for Booking.com, located in the beautiful city of Athens. In this role, you will assist customers in planning their travel experiences by providing exceptional service in both French and English. If you are passionate about travel and customer service, we want to hear from you!

Key Responsibilities

• Provide high-quality support to customers in French and English regarding their travel inquiries and bookings.
• Assist clients with finding suitable accommodations and travel arrangements based on their preferences and needs.
• Handle reservations, changes, and cancellations efficiently to ensure a positive customer experience.
• Resolve any issues or complaints professionally, maintaining a high level of customer satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to enhance service quality and ensure clients receive the best possible assistance.
• Stay informed about the latest travel trends and company offerings to provide relevant advice to clients.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for a Dutch Customer Support Representative for Booking.com, with a fully paid relocation package to Greece. This role is perfect for enthusiastic individuals who are eager to assist Dutch-speaking customers in the dynamic world of online hospitality and travel.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients utilizing Booking.com's platform, via phone, email, and chat.
• Address customer inquiries related to bookings, accommodations, and travel arrangements with accuracy and professionalism.
• Resolve customer complaints and issues promptly to ensure a high level of customer satisfaction.
• Document customer interactions and feedback accurately in our CRM system to facilitate continuous improvement.
• Collaborate with various departments, including operations and technical support, to enhance customer service delivery.
• Stay informed about the travel industry and Booking.com’s offerings to better assist customers.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title:Maintenance Supervisor
• Salary: $32.00 - $36.00 per hour, depending on qualifications, education, and prior experience
• On-Call Rotation Schedule: Participation in after-hours on-call rotation schedule is required; overtime pay is provided for on-call hours worked.
• Schedule: Monday - Friday
• Explore Waverly Gardens Apartments:https://www.waverlygardensipgliving.com/
  

Position Summary:

Mercier Consultancy MD is excited to welcome a Croatian Speaking Travel Support Agent to our enthusiastic team! This position offers you the incredible opportunity to work in Greece with fully paid relocation. As a Travel Support Agent, you will assist Croatian-speaking clients with their travel needs and help them create unforgettable experiences.

Key Responsibilities

• Provide exceptional customer support to Croatian-speaking clients through various channels including phone, email, and chat.
• Assist clients with booking inquiries, modifications, and cancellations while ensuring accuracy and efficiency.
• Deliver personalized travel recommendations tailored to the individual preferences of clients.
• Effectively handle and resolve customer complaints to ensure a high level of satisfaction.
• Maintain detailed records of client interactions and support requests in our CRM system.
• Stay updated on travel trends and best practices to provide valuable insights to clients.

Requirements

About TMS

Top Marine Service (TMS) Agency established in 2006 and built upon its core values of reliability and integrity to deliver marine, shipping, and support services to upstream and downstream companies across the West African (WAF) region.

With over 19 years of West African operation experience, TMS has developed a deep understanding of the local landscape. This expertise is supported by strong infrastructure and strategic connections, giving us a competitive advantage. TMS has made significant investments in resources, equipment, and warehousing capacity to meet vessel owners’ and managers’ growing demands for spares and consumables.

TMS is committed to providing prompt, cost-effective services while upholding international standards and fostering local regeneration and employment.

Role Overview

The Business Development Executive, based in Athens, will lead commercial growth by developing and expanding relationships with Greek shipowners whose fleets operate in West Africa. This role serves as the primary commercial link between our organisation and the Greek shipping community, with a clear mandate to secure new agency service contracts for vessels calling at or operating offshore in our key hubs of Lomé (Togo) and Lagos (Nigeria).

Requirements