Mercier Consultancy MD is excited to offer a remarkable opportunity for a Czech Speaking Agent for Booking.com, complete with fully paid relocation to the stunning country of Greece. In this role, you will be the primary contact for Czech-speaking customers, providing them with exceptional support and assistance for their travel bookings and inquiries.

Responsibilities

• Respond to customer inquiries in Czech via phone, email, and chat, delivering comprehensive support for their travel needs.
• Assist clients throughout the booking process, including modifications, cancellations, and other travel-related questions.
• Troubleshoot issues and provide effective solutions to enhance customer satisfaction.
• Document customer interactions in the CRM system to ensure accurate records for quality assurance.
• Collaborate with internal teams to resolve complex customer inquiries and enhance the overall experience.
• Stay informed about Booking.com’s services, promotions, and policies to provide accurate information to customers.

Requirements

Our client is a world leader in contact Center services provider and you will work with the MICROSOFT Customer Service team in Greece, helping MICROSOFT customer.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Have you ever imagined living by the Mediterranean while building international work experience?

Picture starting your day with sunshine instead of grey skies. Walking to work past cafés and palm trees. Spending weekends exploring Spanish coastal towns, beach bars, and vibrant international communities.

For many people across Europe, moving abroad is not just about a job, it's about the experience, the people you meet, and the stories you bring back home.

Now you can combine that lifestyle with a meaningful role where you genuinely help people when they need it most.

Next Job Abroad is currently recruiting Danish-speaking Travel Assistance Coordinators for our client’s international travel assistance team in Torrevieja in Spain.

This is an opportunity to work in an international environment supporting Nordic travellers around the world while building valuable experience in travel assistance, insurance support, crisis coordination and international customer operations.

Life in Spain – Why So Many People Choose It

Spain has become one of Europe’s most popular destinations for people looking to combine career growth with lifestyle.

Living on the Costa del Sol or Costa Blanca means:

Have you ever imagined living by the Mediterranean while building international work experience?

Picture starting your day with sunshine instead of grey skies. Walking to work past cafés and palm trees. Spending weekends exploring Spanish coastal towns, beach bars, and vibrant international communities.

For many people across Europe, moving abroad is not just about a job — it's about the experience, the people you meet, and the stories you bring back home.

Life in Spain – Why So Many People Choose It

Spain has become one of Europe’s most popular destinations for people looking to combine career growth with lifestyle.

Living in Spain means:

- 300+ days of sunshine per year
- Mediterranean beaches and outdoor lifestyle
- International community and expat network
- World-class food culture and relaxed social life
- Easy travel access across Europe

Many people arrive for the experience — and end up staying for the lifestyle.

Now you can combine that lifestyle with a meaningful role where you genuinely help people when they need it most.

Next Job Abroad is currently recruiting Danish-speaking Travel Assistance Coordinators for our client’s international travel assistance team in Fuengirola, Spain.

Our client is a world leader in contact center services provider and you will work with the Mercedes-Benz Customer Service team in Greece, helping Mercedes customers.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Join Our Team!

Are you fluent in Danish and seeking an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer the position of Danish Speaking Customer Representative, which comes with the fantastic benefit of paid relocation to Greece!

This role not only allows you to embrace a vibrant new lifestyle but also to be a key player in our customer service operations, providing exceptional support to our clients.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, handling their inquiries with professionalism and empathy.
• Communicate effectively through various channels, including phone, email, and chat.
• Gain proficiency in our systems to provide accurate and efficient service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is crucial for effective communication with clients.
• Strong interpersonal skills and a focus on customer satisfaction.
• Willingness to learn new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Ready to relocate to Greece with our paid relocation offer!

Benefits

Customer Support Experts – Remote from Greece

Do you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support? This position combines the flexibility of working from home with the opportunity to gain valuable international experience.

Whether you’re looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development.

You will become part of an international team that values quality, collaboration, and personal growth.

What the roles are about

You will support customers from the German-speaking market - your mission: guide people professionally, understand their needs, and ensure a positive customer journey.

You will learn quickly, develop valuable service skills, and strengthen your communication abilities across different channels.

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, with the exciting option of paid relocation to the beautiful country of Greece. This role is tailored for those who are enthusiastic about customer service and are eager to assist French-speaking clients with their travel and booking inquiries, ensuring a pleasant and seamless experience.

Responsibilities

• Provide exceptional customer support to French-speaking clients through various channels including phone, email, and live chat.
• Assist customers with the booking process, including making, modifying, and canceling reservations.
• Troubleshoot any booking-related issues and offer effective solutions to enhance customer satisfaction.
• Ensure accurate documentation of all customer interactions in the CRM system for ongoing support and improvement.
• Work collaboratively with other departments to resolve complex customer issues promptly.
• Stay informed on company services, policies, and promotions to provide accurate advice and information to customers.

Requirements

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Mercier Consultancy MD is thrilled to present an exciting opportunity for a French Speaking Customer Service Agent for Booking.com, featuring paid relocation to the stunning landscapes of Greece. In this pivotal role, you will be responsible for delivering exceptional customer service to French-speaking clients, helping them navigate their travel and booking requirements with ease.

Responsibilities

• Engage with customers in French through various channels, including phone, email, and live chat to address inquiries and provide assistance.
• Support clients through the booking process, including making, modifying, or canceling reservations.
• Troubleshoot any issues related to bookings and provide effective solutions to ensure customer satisfaction.
• Document all customer interactions within the CRM system to ensure accurate record-keeping and follow-up.
• Collaborate with relevant teams to address complex customer issues and ensure they are resolved in a timely manner.
• Stay informed about company policies, promotions, and travel offerings to provide accurate and helpful information to customers.

Requirements