Player Support Specialist - Hungarian and English - Paid Relocation to Sofia
Mercier Consultancy MD is delighted to present an exceptional opportunity for a Player Support Specialist who is fluent in both Hungarian and English, with a paid relocation to the dynamic city of Sofia, Bulgaria. This position is ideal for individuals who are passionate about gaming and want to make a positive impact on the player community. You will be responsible for assisting players with their inquiries, ensuring they have a seamless gaming experience.
Key Responsibilities
- Provide outstanding player support via email in Hungarian.
- Assist players with questions regarding game features, technical issues, and account management.
- Resolve player concerns swiftly to enhance player satisfaction and loyalty.
- Document player interactions effectively to improve overall service quality.
- Work collaboratively with other teams to communicate player feedback and insights.
- Remain informed about game updates and best practices in customer support to provide knowledgeable assistance.
Requirements