Trader Analyst - High-Performance On-Chain Market Maker

Location: Remote - Must be able to work PST hours - so preference is US/South America & New Zealand based candidates.

Compensation: $75K - $100K

We are a stealth, on-chain, Solana-focused low-cap market maker: a private, tight-knit team obsessed with performance, precision, innovation, and absolute excellence. We operate fast, stay quiet, and execute aggressively. If you thrive in an elite environment where growth is earned, not given, you will fit in.

We are seeking a Trader Analyst to operate at the intersection of execution trading, liquidity strategy, and client advisory. This high-impact role balances direct client communication with hands-on, high-speed trading execution in low-cap crypto assets.

The Trader Analyst will be responsible for balancing key client-facing communication, strategic analysis, and disciplined trading execution in a fast-paced, 7-day market environment.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is op zoek naar een enthousiaste Nederlandse afspraakplanner die ons team in Griekenland komt versterken! In deze rol ben je verantwoordelijk voor het efficiënt plannen van afspraken voor onze klanten, terwijl je geniet van de prachtige omgeving van Griekenland. Als afspraakplanner ben jij de schakel tussen onze klanten en onze diensten, waarbij je een cruciale rol speelt in het verhogen van klanttevredenheid.

Belangrijkste verantwoordelijkheden

• Beheren van inkomende verzoeken voor het maken van afspraken van onze Nederlandse klanten via telefoon en e-mail.
• Efficiënt organiseren en plannen van afspraken met de juiste communicatie en coördinatie.
• Informatie verstrekken aan klanten over onze diensten en hen begeleiden in het planningsproces.
• Administratieve taken uitvoeren zoals het documenteren van afspraken en follow-ups in ons CRM-systeem.
• Een hoge klanttevredenheid waarborgen door uitstekende klantenservice en ondersteuning te bieden.
• Samenwerken met andere teamleden om de algehele processen te verbeteren en klanttevredenheid te verhogen.

Requirements

Mercier Consultancy MD is seeking a talented Swedish Customer Support Consultant to join our vibrant team in Athens, working with a leading telecommunications company. In this role, you will provide dedicated support to our Swedish-speaking customers, helping them navigate their telecommunications needs and enhancing their overall experience.

Key Responsibilities

• Deliver outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to telecommunications services, billing, and account issues.
• Handle complaints and technical problems with professionalism and efficiency.
• Document customer interactions accurately for quality assurance and feedback purposes.
• Collaborate with technical teams to address and resolve complex customer issues.
• Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

Mercier Consultancy MD is looking for a dedicated Swedish Customer Support Advisor specializing in Delivery Services for a remote position based in Greece. This role offers you the chance to assist our Swedish-speaking clients, helping them navigate our delivery options while providing top-tier customer support in a flexible, remote work environment.

Key Responsibilities

• Provide exceptional customer service to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to delivery services, including order tracking, shipping options, and service policies.
• Handle and resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system for effective record-keeping and future reference.
• Work collaboratively with logistics and operational teams to address customer concerns and improve service efficiency.
• Stay updated on the latest company offerings, shipments, and delivery processes to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for a Swedish Customer Advisor, allowing you to work from anywhere in Greece! This role is perfect for individuals who are passionate about customer service and want to provide support to our Swedish-speaking clients from the comfort of their homes. Join our diverse team and help us deliver outstanding service!

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat communications.
• Assist customers with inquiries related to products and services, ensuring their needs are met.
• Troubleshoot and resolve issues efficiently, maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure proper follow-up and record-keeping.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay informed about company products and market trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer a position for a Swedish Customer Advisor in the vibrant city of Athens! If you have a passion for customer service and want to work in a dynamic environment where you can support Swedish-speaking clients, this opportunity is perfect for you. As a key member of our team, you will assist customers in navigating their inquiries and concerns while providing an exceptional service experience.

Key Responsibilities

• Provide outstanding customer support to Swedish-speaking clients via phone, email, and chat.
• Address inquiries regarding products and services, guide users, and resolve any issues.
• Handle customer complaints with professionalism and effective solutions to ensure satisfaction.
• Document interactions and maintain comprehensive records in our CRM system.
• Work closely with other departments to relay customer feedback and improve service processes.
• Stay informed about company offerings and industry trends to provide knowledgeable assistance.

Requirements

Join Mercier Consultancy MD as a Swedish Business Developer in the Travel Industry and immerse yourself in the vibrant culture of Athens! This exciting opportunity is perfect for individuals with a passion for travel and a drive to create innovative business solutions within the travel sector. In this role, you will play a crucial part in expanding our client base and promoting our services to Swedish-speaking clients.

Key Responsibilities

• Identify and establish relationships with potential clients in the travel industry across Swedish-speaking markets.
• Develop and implement effective business development strategies to promote our travel services and solutions.
• Engage with clients to understand their specific travel needs and tailor solutions that enhance their experiences.
• Conduct market research to stay informed about industry trends, competitor activity, and customer preferences.
• Prepare and deliver compelling sales presentations that effectively communicate the value of our offerings.
• Collaborate with internal teams to ensure seamless service delivery and support for clients.
• Achieve and exceed sales targets, contributing to the overall success of the company.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Spanish Customer Advisor specializing in High-End Home Appliances, with the flexibility to work remotely from Greece. If you are passionate about luxury home products and delivering exceptional customer service, we invite you to join our team!

Key Responsibilities

• Provide outstanding customer support to Spanish-speaking clients regarding luxury home appliances via phone, email, and chat.
• Assist customers with inquiries about products, order placements, warranties, and service requests.
• Troubleshoot and resolve any issues to ensure a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with product and service teams to address customer feedback and improve offerings.
• Stay informed about the latest high-end appliance trends and features to provide informed assistance.

Requirements

Mercier Consultancy MD is looking for a dedicated Polish Customer Care Advisor to join our team in a fully remote position based in Greece. In this role, you will serve as a vital point of contact for our Polish-speaking customers, ensuring they receive the support they need with professionalism and efficiency.

Key Responsibilities

• Deliver exceptional customer service via phone, email, and chat in Polish.
• Assist customers with inquiries regarding products, services, and account management.
• Maintain accurate records of customer interactions, ensuring follow-up and resolution of issues.
• Effectively handle customer complaints, providing appropriate solutions or escalating as necessary.
• Work collaboratively with team members to ensure a seamless customer experience.
• Stay updated on product knowledge and company policies to serve customers effectively.

Requirements