Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to continuously improve support processes and user experience

• Document and escalate complex technical issues to the appropriate departments when necessary

• Participate in training sessions to stay updated on product knowledge and technical support best practices

Requirements:

• No degree required

• No prior experience needed; we will provide comprehensive training

• Strong technical aptitude and problem-solving abilities

Nossos valores:

• Conduzimos nossos negócios com RESPEITO
• Atuamos sempre com INTEGRIDADE
• Confiamos no TRABALHO EM EQUIPE
• Fornecemos EXCELÊNCIA em nossos negócios
• Nada é mais importante do que a sua SEGURANÇA e a de seus colegas.

Tarefas incluem, mas não se limitam a:

Realizar testes nos equipamentos sob sua responsabilidade respeitando a periodicidade (SSB, VHF, UHF, Epirb, Sart, equipamentos de sinalização visual, etc.);

· Fazer a manutenção preventiva e corretiva dos equipamentos de radiocomunicações e seus acessórios, tais como antenas, baterias, conversores etc., de acordo com a periodicidade exigida;

· Escriturar o Diário de Radiocomunicações;

· Fornecer ao Comandante as previsões de tempo, Avisos aos Navegantes, comunicações de outras embarcações referentes a emergências, sinais horários ou qualquer outra comunicação que possa interessar ao Comando da embarcação;

· Fazer a devida comunicação ao Imediato, de qualquer defeito que impossibilite o funcionamento dos equipamentos da Estação Rádio da embarcação;

Move to Improve and bring the company forward

Curiosity and drive to change quickly is in our DNA. A legacy from our founders, the culture of innovation has made DOF one of the most exciting places to work. An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer exciting activities and plenty of opportunity to grow. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities.

Join us as our new Surveyor - Grade I

We are looking for another member to join our Survey and Positioning Team in Houston, Texas. Our working environment consists of highly educated, skilled, positive, innovative, and enthusiastic employees.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond. At QUALCO, we empower the financial world with innovative technology. As a Full Stack Java SW Engineer, you will be part of our Business Process & Applications team in Athens and you'll play a crucial part in the analysis, design, and implementation of high-quality software. Our team consists of full stack developers utilizing a variety of technologies.

A Day in the Life of a Full Stack Java SW Engineer at Qualco will include: 

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Хто ми?

SupportYourApp — міжнародна Support-as-a-Service компанія, що надає послуги аутсорсингу бізнес-процесів для інших ІТ-компаній по всьому світу (технічна та користувацька підтримка, сервіси для покращення досвіду користувачів) вже протягом 15 років. Наразі в нашій міжнародній команді 1300+ фахівців.

Ми надаємо послуги по всьому світу, підтримуючи клієнтів 60-ма мовами, співпрацюємо з такими лідерами як MasterCard, Calm та MacPaw, маємо міжнародні хаби, а також розробляємо такі інноваційні продукти, як Quidget  — щоб робити клієнтський досвід кращим кожного дня.

Про позицію:

З кожним днем наша команда зростає, і разом із цим з’являються нові виклики. Наш сервіс був і залишається на найвищому рівні, і щоб підтримувати цей стандарт, ми шукаємо Системного Адміністратора, який посилить нашу IT-команду та допоможе розвивати інфраструктуру разом із нашим Chief Technology Оfficer.

Звучить цікаво? Далі більше 💛

З нами ти зможеш займатися:

***Todas as nossas oportunidades são também extensivas para PCD (Pessoas com Deficiência). ******
Se você se encaixa nos requisitos e tem disponibilidade para a região indicada, candidate-se!

 
A diversidade amplia nosso acesso aos melhores talentos, pois não há limites para quem tem paixão pelo que faz!!!!
O Grupo DOF está em constante expansão, buscando profissionais capacitados que busquem desenvolvimento constante.

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Team Lead today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: