Mercier Consultancy MD is thrilled to offer an opportunity for Polish Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service while helping customers navigate their insurance needs. As a representative, you will assist clients in Polish, ensuring they receive the support and information they require regarding their insurance policies.

Key Responsibilities

• Manage customer inquiries related to insurance products, claims, and coverage options via phone, email, and chat in Polish.
• Provide detailed information on policy details, premiums, and benefits to assist customers in making informed decisions.
• Assist clients with the claims process, including filing and follow-up inquiries.
• Resolve issues and complaints in a timely and customer-focused manner, ensuring client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to ensure the effective handling of customer requests and inquiries.
• Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about customer service and possess a keen understanding of insurance products. As a representative, you will provide vital support to clients, assisting them with their inquiries and helping them navigate their insurance needs in their native language.

Key Responsibilities

• Manage customer inquiries regarding insurance policies, claims, and products via phone, email, and live chat in a Nordic language.
• Provide clear and concise information about insurance coverage, terms, and benefits to customers.
• Assist clients with the claims process and answer questions related to claim status.
• Resolve customer complaints and issues effectively to ensure a positive customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with internal teams to expedite customer requests and enhance service quality.
• Stay informed of industry developments and company offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about helping others and have a keen interest in insurance products and services. As a customer service representative, you will assist clients in navigating their insurance needs while providing exceptional service in French.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and coverage options via phone, email, and live chat in French.
• Provide comprehensive information about insurance products, policy details, and claims processes.
• Assist customers with claim submissions and resolve any issues that arise during the claims process.
• Address customer complaints and inquiries with a focus on achieving satisfaction and solution-oriented outcomes.
• Document all customer interactions accurately in the CRM system for future reference and compliance purposes.
• Work collaboratively with underwriting and claims teams to ensure a seamless customer experience.
• Stay informed about industry regulations and changes to provide accurate advice to customers.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Data Scientist for one of our partner organizations in KSA on a 1-year contract, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.  

Role Overview: 
We are seeking an experienced Project Manager to lead the dismantling of industrial facilities within a high-demand, safety-critical environment. The selected candidate will be responsible for the end-to-end planning, execution, and delivery of the project, ensuring that all activities are performed in accordance with the project scope, timeline, budget, and safety standards. 

The Project Manager will be located in Thessaloniki and will coordinate multidisciplinary teams, manage subcontractors, and serve as the key liaison between the client, the engineering teams, and company leadership. This role requires a strong technical background, excellent organizational skills, and hands-on experience in dismantling, decommissioning, or heavy industrial projects. 

Key Responsibilities: 

1. Project Planning and Management: 

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who have a strong background in customer service and a keen interest in helping clients navigate their insurance options. As a customer service representative, you will assist customers with their inquiries in Norwegian, providing them with the information they need to make informed decisions.

Key Responsibilities

• Manage customer inquiries related to insurance policies, claims, and services via phone, email, and live chat in Norwegian.
• Provide detailed explanations of insurance products, coverage options, and terms and conditions.
• Assist customers with the claims process, including documentation and follow-up.
• Resolve customer complaints and issues in a timely and efficient manner.
• Accurately document all customer interactions in the CRM system to ensure proper follow-up and record-keeping.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Stay informed about industry trends and updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Lithuanian Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service and have a passion for helping clients navigate their insurance needs. As a customer service representative, you will assist policyholders in understanding their coverage and addressing any inquiries they may have.

Key Responsibilities

• Manage customer inquiries related to insurance policies, claims, and coverage options in Lithuanian via phone, email, and live chat.
• Provide clear explanations of policy details, terms, and conditions to clients.
• Assist customers with the claims process, including documentation and follow-up.
• Resolve issues and concerns efficiently while maintaining a high level of customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with underwriting and claims teams to ensure timely support and communication.
• Stay updated on insurance products and industry regulations to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the insurance industry. This is a fantastic role for individuals who are customer-oriented and have an interest in the insurance sector. In this position, you will provide essential support to clients regarding their insurance policies, helping them navigate inquiries and ensuring they receive the guidance they need in Estonian.

Key Responsibilities

• Manage and respond to customer inquiries about insurance products, claims, and policies via phone, email, and chat in Estonian.
• Assist clients in understanding their coverage options and making informed decisions.
• Guide customers through the claims process, providing updates and facilitating communication.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Work collaboratively with underwriting and claims teams to resolve customer issues efficiently.
• Stay updated on insurance regulations and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who possess a passion for helping others and a strong interest in insurance products and services. As a customer service representative, you will assist clients with inquiries and guide them through insurance processes in Serbian.

Key Responsibilities

• Manage customer inquiries related to insurance policies, claims, and services via phone, email, and live chat in Serbian.
• Provide clear and accurate information regarding coverage options, policy details, and claims procedures.
• Assist customers with policy changes, renewals, and cancellations.
• Resolve any customer complaints or issues efficiently, ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with underwriting and claims teams to ensure smooth service delivery.
• Stay informed on insurance industry trends and company offerings to provide relevant guidance to customers.

Requirements