Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about delivering exceptional customer service and have a strong interest in food and beverage products. As a representative, you will assist customers in their inquiries, ensuring they enjoy a seamless experience while interacting with our offerings.

Key Responsibilities

• Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and chat in French.
• Provide information about product ingredients, nutritional facts, and special promotions.
• Assist customers with order processing, changes, and issue resolution in a timely manner.
• Document customer interactions and feedback accurately in the customer relationship management (CRM) system.
• Collaborate with teams to enhance product knowledge and customer experience.
• Stay updated on industry trends and company offerings to provide relevant information.

Requirements

We are recruiting on behalf of our client, a prestigious luxury lifestyle resort in Pafos, part of a renowned portfolio of award-winning properties across Cyprus and Greece. The resort is seeking a dynamic Marketing Manager/Executive to lead and implement innovative marketing strategies that elevate the brand and drive engagement across all areas of its operations.

Key Responsibilities

Mercier Consultancy MD is delighted to announce a vacancy for Italian Speaking Customer Service Representatives in the Food & Beverage industry. This is a fantastic opportunity for individuals who are passionate about food and drink and have a talent for providing exceptional customer service. In this role, you will engage with customers, helping them with inquiries related to products, services, and orders while communicating effectively in Italian.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Italian.
• Provide detailed product information, including ingredients, nutritional information, and preparation methods.
• Assist with order placement, modifications, and issue resolutions, ensuring customer satisfaction.
• Document all customer interactions accurately and efficiently in our CRM system.
• Collaborate with internal teams to ensure smooth coordination and fulfillment of customer requests.
• Stay informed about industry trends and product offerings to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. This position is perfect for individuals who have a passion for customer service and a love for food and beverage products. In this role, you will engage with customers to provide support, resolve inquiries, and enhance their overall experience with our products and services while communicating fluently in French.

Key Responsibilities

• Respond to customer inquiries related to food and beverage products, orders, and services via phone, email, and chat in French.
• Provide information on product availability, ingredients, and dietary considerations.
• Assist customers with order placements, tracking, and resolving any issues related to their orders.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with sales and distribution teams to ensure timely responses to customer needs.
• Stay updated on new products and promotions to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives in the Food & Beverage industry. If you are a passionate individual with a keen interest in food and customer service, this role will provide you with the chance to assist customers while engaging in an exciting and vibrant industry. As a representative, you will play a vital role in addressing inquiries and ensuring that clients receive the best possible service in Spanish.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, including orders, product information, and service-related questions via phone, email, and live chat in Spanish.
• Assist customers with online orders, including modifications, cancellations, and tracking of shipments.
• Provide information about product offerings, promotions, and nutritional details.
• Resolve customer complaints and issues efficiently and professionally.
• Document all customer interactions accurately in our CRM system.
• Collaborate with the sales and logistics teams to ensure timely delivery and service quality.
• Stay current with industry trends and company offerings to effectively support customers.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Portuguese Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who thrive on providing exceptional service and are passionate about food and beverage products. As a customer service representative, you will engage with customers in Portuguese, assisting them with inquiries, orders, and any concerns they may have while ensuring a positive experience.

Key Responsibilities

• Handle customer inquiries regarding food and beverage products, services, and orders via phone, email, and chat in Portuguese.
• Provide accurate information on menu options, promotional offers, and nutritional details.
• Assist customers with order placement, modifications, and complaints effectively.
• Document customer interactions to maintain accurate records and track issues.
• Collaborate with culinary and logistics teams to ensure timely service and resolution of customer issues.
• Stay informed about industry trends and product knowledge to better serve customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and enjoy helping customers through their inquiries. As a key member of our team, you will provide exceptional service to customers in Polish, ensuring they have the information they need to enhance their experience with our offerings.

Key Responsibilities

• Respond to customer inquiries regarding food and beverage products, pricing, and availability via phone, email, and chat in Polish.
• Assist customers with order placement, modifications, and tracking.
• Provide information about product ingredients, nutritional content, and allergen concerns.
• Resolve customer complaints promptly to ensure a positive experience.
• Document customer interactions accurately and maintain records in the CRM system.
• Collaborate with sales and product teams to enhance customer support and service delivery.
• Stay informed about industry trends and product offerings to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the Food & Beverage industry. This role offers a unique opportunity for individuals passionate about customer service and the culinary world. You will be the voice of our company, assisting customers with their inquiries regarding food products, beverages, and services in the Nordic languages, ensuring they receive outstanding support and information.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, pricing, and availability via phone, email, and live chat in Nordic languages.
• Provide guidance on product usage, nutritional information, and dietary considerations.
• Resolve customer issues and complaints efficiently, ensuring a positive experience.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with our sales and marketing teams to promote new products and initiatives.
• Stay updated on industry trends and product knowledge to provide relevant information to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Italian Speaking Customer Service Representatives in the vibrant Food & Beverage industry! If you have a passion for food and love helping others, this is the perfect opportunity for you. As a key member of our friendly team, you'll assist customers with their inquiries and ensure they have a delightful experience through your excellent service in Italian.

Key Responsibilities

• Engage with customers regarding Food & Beverage products, services, and promotions via phone, email, and chat in Italian.
• Provide helpful and accurate information about menu offerings, ingredient details, and dietary options.
• Assist customers with their orders, tracking deliveries, and resolving any issues in a cheerful manner.
• Document all interactions clearly to maintain accurate records and improve customer experiences.
• Collaborate with other teams to ensure seamless service and customer satisfaction.
• Stay updated on new products and trends in the Food & Beverage sector to offer informed recommendations.

Requirements

Mercier Consultancy MD is delighted to announce an opening for German Speaking Customer Service Representatives in the Food & Beverage industry. This role is an excellent opportunity for individuals who are passionate about food, beverages, and providing outstanding customer support. As a part of our dedicated team, you will assist customers with their inquiries, ensuring they have a delightful experience with our products and services, all while communicating effectively in German.

Key Responsibilities

• Respond to customer inquiries regarding food and beverage products, orders, and services via phone, email, and chat in German.
• Provide detailed information about product offerings, ingredients, and nutritional information.
• Assist customers with their orders, including changes, cancellations, and tracking shipments.
• Address customer complaints and issues professionally and swiftly.
• Document all customer interactions and maintain accurate records in our database.
• Collaborate with cross-functional teams to resolve inquiries and improve the customer experience.
• Stay informed about industry trends, product launches, and company offerings to provide customers with up-to-date information.

Requirements