Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for an esteemed Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for the automotive industry and are dedicated to providing exceptional customer support. As a representative, you will assist customers in French while addressing their inquiries and supporting their automotive needs.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and warranty information via phone, email, and live chat in French.
• Provide detailed information about vehicle features, promotions, and financing options.
• Assist customers with booking services, troubleshooting issues, and resolving concerns.
• Document customer interactions and feedback accurately in our CRM system.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay updated on automotive trends and product knowledge to provide accurate assistance.

Requirements

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

FirstDiv is seeking an experienced and qualified Software Engineer III to help the government research, design, and develop computer and network software or specialized utility programs. You will be responsible for designing, developing, testing, and implementing software solutions to meet our customer's needs. You will collaborate closely with stakeholders to ensure requirements are met and will play a key role in troubleshooting and optimizing existing applications.

Location: Point Loma, CA

Key Responsibilities:

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

FirstDiv is seeking an experienced and qualified Software Engineer I to help the government research, design, and develop computer and network software or specialized utility programs. You will be responsible for designing, developing, testing, and implementing software solutions to meet our customer's needs. You will collaborate closely with stakeholders to ensure requirements are met and will play a key role in troubleshooting and optimizing existing applications.

Location: Point Loma, CA

Key Responsibilities:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.

Key Responsibilities

• Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
• Provide support for account management, billing questions, and service issues.
• Assist customers with troubleshooting technical problems and guide them through product features.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical teams to ensure efficient resolution of customer concerns.
• Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives for Streaming Services, with the option to work remotely from Greece. This role is perfect for individuals who are passionate about streaming content and dedicated to providing excellent customer support. As a representative, you will engage with customers in Swedish, assisting them with their inquiries related to streaming services and content.

Key Responsibilities

• Manage customer inquiries related to streaming services, subscriptions, and technical issues via phone, email, and chat in Swedish.
• Provide detailed information about available content, subscription options, and promotions.
• Assist customers with account management, including sign-ups, cancellations, and troubleshooting.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with technical support and content teams to provide comprehensive assistance to customers.
• Stay up-to-date with the latest trends in streaming services and content offerings to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Swedish Speaking Customer Service Representatives for a leading HealthTech company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about healthcare technology and want to make a positive impact in the lives of customers. As a representative, you will provide exceptional support to clients in Swedish, addressing their inquiries related to health technology products and services.

Key Responsibilities

• Handle customer inquiries about HealthTech products, services, and support via phone, email, and chat in Swedish.
• Provide comprehensive information regarding product features, usage, and troubleshooting.
• Assist customers with account management, order processing, and technical issues.
• Resolve customer complaints and concerns promptly to ensure satisfaction.
• Document all interactions accurately in the CRM system for effective follow-up and record-keeping.
• Collaborate with technical teams to address complex customer issues and improve service delivery.
• Stay informed about developments in health technology to provide clients with up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives at a leading Tech Company located in Greece. This role is perfect for enthusiastic individuals who are passionate about technology and dedicated to providing exceptional support to customers. In this position, you will assist clients in navigating tech solutions and services, ensuring a positive experience in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding technology products, services, and technical support through phone, email, and live chat in Spanish.
• Assist customers with troubleshooting technical issues and provide guidance on product usage.
• Educate clients on new features, software updates, and best practices to enhance their experience.
• Document customer interactions and ensure accurate records in our CRM system.
• Collaborate with technical teams to resolve complex issues quickly and efficiently.
• Stay updated on the latest technology trends and product offerings to better serve customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for Eneco, a leading energy company, available for remote work in Greece. This role is perfect for individuals who are enthusiastic about energy services and passionate about providing excellent customer support. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to energy products and services.

Key Responsibilities

• Manage customer inquiries in Dutch regarding energy services, billing, and account management via phone, email, and chat.
• Provide accurate information on Eneco's products, services, and energy-saving tips.
• Assist customers with account setup, changes, and troubleshooting any issues they may encounter.
• Resolve customer complaints and concerns efficiently to ensure a positive customer experience.
• Document all interactions accurately in the CRM system for follow-up and improvement purposes.
• Stay informed about new products and industry trends to provide customers with relevant information.
• Collaborate with internal teams to enhance overall customer satisfaction and service efficiency.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: