Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an appliance manufacturer. This remote position, based in Greece, is perfect for individuals who are enthusiastic about home appliances and delivering exceptional customer service. You will play a key role in assisting customers in Dutch, helping them with their inquiries related to appliance products and services.

Key Responsibilities

• Respond to customer inquiries regarding appliance products, warranties, and repairs via phone, email, and chat in Dutch.
• Provide detailed product information and assist customers in troubleshooting issues with their appliances.
• Help customers place orders, process returns, and schedule repairs as needed.
• Document all customer interactions accurately in our CRM system to ensure seamless follow-up.
• Collaborate with technical support teams to resolve complex product issues efficiently.
• Stay informed about product features, updates, and industry trends to enhance customer service.

Requirements

Mercier Consultancy MD is on the lookout for a dedicated Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and fitness, and are eager to support Danish-speaking customers in utilizing their Fitbit products effectively. Your support will guide customers to achieve their health and wellness goals through our innovative technology.

Key Responsibilities

• Provide outstanding customer support to Danish-speaking users via phone, email, and chat regarding Fitbit products.
• Assist customers with device setup, troubleshooting issues, and inquiries about product functions.
• Offer insightful advice on health tracking features and app integration to optimize user experience.
• Document every customer interaction and resolution in our CRM system meticulously.
• Collaborate with technical teams to address and resolve complex issues requiring escalation.
• Stay current on product updates, features, and health tracking trends to enhance customer assistance.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

Infrastructure Engineer – Node Operations (Stablecoin / DeFi Focus)

Location: Remote - Based in EST or CST

Compensation: $175K - $225K

We are a technology company on a mission to transform how money moves. We believe stablecoins are the foundation of a new financial fabric—one that is faster, more global, and more efficient. We are building a full-service platform for issuing, managing, and integrating programmable, composable stablecoins into the global financial ecosystem.

Backed by world-class investors, we are a small, mission-driven team of builders with a high bar for excellence. We value clear thinking, extreme ownership, and high-velocity decision-making. We are seeking an Infrastructure Engineer – Node Operations to maintain the critical resilience and performance of our blockchain systems.

The Infrastructure Engineer – Node Operations will be directly responsible for managing and maintaining our core blockchain infrastructure. This includes critical components like RPC nodes, data indexers, and the internal telemetry pipeline. This role is essential for ensuring the high availability, reliability, and performance of systems that underpin our stablecoin platform. You will proactively strengthen our monitoring, automation, and operational resilience in a rapidly evolving blockchain environment.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.

Key Responsibilities

• Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
• Provide assistance in troubleshooting technical issues and offering solutions.
• Educate customers on product features and benefits to enhance their experience.
• Record customer interactions accurately within the CRM system and follow up as necessary.
• Collaborate with technical support and product teams to resolve complex customer issues.
• Stay informed about the latest technological trends and company product updates to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.

Key Responsibilities

• Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
• Assist customers with account management, order placements, and warranty inquiries.
• Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
• Maintain accurate documentation of customer interactions and solutions in the CRM system.
• Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
• Stay updated on new products, software updates, and market trends in wearable technology.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives at a leading tech company in Greece. If you are passionate about technology and love providing exceptional customer support, this position is for you! As a customer service representative, you will engage with clients in Spanish, assisting them with their technology-related inquiries and ensuring a top-notch experience.

Key Responsibilities

• Respond to customer inquiries regarding tech products and services via phone, email, and chat in Spanish.
• Assist customers with troubleshooting technical issues and guide them through various solutions.
• Provide detailed information about product features, updates, and best practices.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical and sales teams to enhance customer satisfaction and resolve complex issues.
• Stay updated on the latest technology trends and company offerings to deliver accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company in Greece. This is an excellent opportunity for individuals who are enthusiastic about technology and committed to providing outstanding customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a seamless experience with our tech products and services.

Key Responsibilities

• Manage customer inquiries related to tech products and services, including software and hardware support, via phone, email, and chat in Spanish.
• Provide detailed information about product features, troubleshooting steps, and usage guidelines.
• Assist customers with account management, service requests, and technical issues.
• Resolve customer complaints and concerns efficiently while maintaining a positive customer experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical support teams to ensure timely and effective resolutions for customers.
• Stay informed about the latest technologies and product updates to provide informed support to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a dynamic Social Media Company based in Greece. This position is perfect for individuals who have a passion for online communication and social media, and enjoy helping users navigate their digital experiences. In this role, you will engage with clients in Spanish, providing assistance and support concerning their inquiries.

Key Responsibilities

• Provide outstanding customer support to users via phone, email, and live chat in Spanish.
• Assist customers with account issues, platform functionality, content guidelines, and troubleshooting.
• Resolve customer complaints effectively and ensure a positive user experience.
• Document customer inquiries and responses accurately in the CRM system for record-keeping.
• Collaborate with internal teams to address user concerns and improve service delivery.
• Stay informed about platform updates and changes within the social media landscape to provide accurate assistance.

Requirements