French Speaking Customer Service for Automotive Company - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for an esteemed Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for the automotive industry and are dedicated to providing exceptional customer support. As a representative, you will assist customers in French while addressing their inquiries and supporting their automotive needs.
Key Responsibilities
- Handle customer inquiries related to automotive products, services, and warranty information via phone, email, and live chat in French.
- Provide detailed information about vehicle features, promotions, and financing options.
- Assist customers with booking services, troubleshooting issues, and resolving concerns.
- Document customer interactions and feedback accurately in our CRM system.
- Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
- Stay updated on automotive trends and product knowledge to provide accurate assistance.
Requirements