Spanish Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives at a leading Tech Company located in Greece. This role is perfect for enthusiastic individuals who are passionate about technology and dedicated to providing exceptional support to customers. In this position, you will assist clients in navigating tech solutions and services, ensuring a positive experience in Spanish.
Key Responsibilities
- Respond to customer inquiries regarding technology products, services, and technical support through phone, email, and live chat in Spanish.
- Assist customers with troubleshooting technical issues and provide guidance on product usage.
- Educate clients on new features, software updates, and best practices to enhance their experience.
- Document customer interactions and ensure accurate records in our CRM system.
- Collaborate with technical teams to resolve complex issues quickly and efficiently.
- Stay updated on the latest technology trends and product offerings to better serve customers.
Requirements