Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives to join a leading Telecommunications Company in Greece. This position is perfect for individuals who not only possess strong communication skills in French but also have a passion for technology and excellent customer service. As a representative, you will assist customers in understanding their telecommunications needs and ensure a positive experience.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, products, and packages via phone, email, and live chat in French.
• Provide detailed information regarding service plans, pricing, billing issues, and technical support.
• Assist customers with account management, including changes to services and troubleshooting issues.
• Resolve customer complaints and inquiries promptly, ensuring satisfaction and retention.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with technical and sales teams to provide customers with complete and effective solutions.
• Stay updated on the latest telecommunications trends and product offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives for Streaming Services, with the convenience of remote work from Greece. This role is perfect for individuals who are passionate about entertainment and technology, and who thrive on providing exceptional service. As a customer service representative, you will assist customers in French, helping them navigate their streaming inquiries and enhancing their viewing experience.

Key Responsibilities

• Manage customer inquiries regarding streaming services, subscription plans, and technical issues via phone, email, and live chat in French.
• Provide troubleshooting assistance and guide customers through setup and usage of streaming platforms.
• Inform customers about content offerings, promotions, and new features available on the platform.
• Resolve complaints and issues swiftly, ensuring a positive customer experience.
• Document customer interactions accurately in the CRM system to ensure effective follow-up and record-keeping.
• Collaborate with technical teams to resolve complex issues and improve service delivery.
• Stay updated on industry trends and changes in streaming services to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to present an excellent opportunity for French Speaking Customer Service Representatives with a focus on Payment Solutions. This role is based in beautiful Greece and is perfect for individuals who have a passion for customer service and are interested in the financial technology sector. As a valued member of our team, you will assist clients in navigating their inquiries regarding payment solutions while communicating effectively in French.

Key Responsibilities

• Handle customer inquiries regarding payment solutions, transactions, and related services via phone, email, and chat in French.
• Provide clear and detailed information about product features, pricing, and integration processes.
• Assist customers with troubleshooting issues and resolving concerns related to payment processing.
• Document all interactions accurately in the CRM system for efficient customer follow-up.
• Work collaboratively with technical teams to ensure seamless service delivery and customer satisfaction.
• Stay updated on industry trends and product updates to provide knowledgeable support.
• Promote trust and confidence in our payment solutions by fostering positive customer relationships.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for French Speaking Customer Service Representatives to join our team supporting an online bank, with the exciting option to work in Greece. This position is perfect for those who are passionate about banking and enjoy helping customers navigate their financial needs. You will provide exceptional customer support in French, assisting clients with their inquiries and ensuring a smooth banking experience.

Key Responsibilities

• Respond to customer inquiries related to online banking services, account management, and transactions via phone, email, and live chat in French.
• Assist customers with setting up new accounts, troubleshooting issues, and addressing any concerns.
• Provide accurate information on banking products, services, promotions, and compliance regulations.
• Document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
• Stay updated on banking trends and policies to offer informed guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for an esteemed Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for the automotive industry and are dedicated to providing exceptional customer support. As a representative, you will assist customers in French while addressing their inquiries and supporting their automotive needs.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and warranty information via phone, email, and live chat in French.
• Provide detailed information about vehicle features, promotions, and financing options.
• Assist customers with booking services, troubleshooting issues, and resolving concerns.
• Document customer interactions and feedback accurately in our CRM system.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay updated on automotive trends and product knowledge to provide accurate assistance.

Requirements

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

FirstDiv is seeking an experienced and qualified Software Engineer III to help the government research, design, and develop computer and network software or specialized utility programs. You will be responsible for designing, developing, testing, and implementing software solutions to meet our customer's needs. You will collaborate closely with stakeholders to ensure requirements are met and will play a key role in troubleshooting and optimizing existing applications.

Location: Point Loma, CA

Key Responsibilities:

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

FirstDiv is seeking an experienced and qualified Software Engineer I to help the government research, design, and develop computer and network software or specialized utility programs. You will be responsible for designing, developing, testing, and implementing software solutions to meet our customer's needs. You will collaborate closely with stakeholders to ensure requirements are met and will play a key role in troubleshooting and optimizing existing applications.

Location: Point Loma, CA

Key Responsibilities:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.

Key Responsibilities

• Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
• Provide support for account management, billing questions, and service issues.
• Assist customers with troubleshooting technical problems and guide them through product features.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical teams to ensure efficient resolution of customer concerns.
• Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives for Streaming Services, with the option to work remotely from Greece. This role is perfect for individuals who are passionate about streaming content and dedicated to providing excellent customer support. As a representative, you will engage with customers in Swedish, assisting them with their inquiries related to streaming services and content.

Key Responsibilities

• Manage customer inquiries related to streaming services, subscriptions, and technical issues via phone, email, and chat in Swedish.
• Provide detailed information about available content, subscription options, and promotions.
• Assist customers with account management, including sign-ups, cancellations, and troubleshooting.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with technical support and content teams to provide comprehensive assistance to customers.
• Stay up-to-date with the latest trends in streaming services and content offerings to enhance customer engagement.

Requirements