Mercier Consultancy MD is excited to offer an outstanding opportunity for Nordic Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are passionate about finance and customer service. As a representative, you will support clients by addressing their banking needs, providing information about products and services, and ensuring a seamless experience in Nordic languages.

Key Responsibilities

• Respond to customer inquiries regarding banking products, services, and account management via phone, email, and chat in Nordic languages.
• Assist customers with new account setups, transaction queries, and troubleshooting issues.
• Provide accurate and detailed information on banking policies, rates, and promotions.
• Handle complaints and resolve customer concerns effectively to ensure satisfaction.
• Maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with internal teams to improve service delivery and customer experiences.
• Stay informed about financial services regulations and company offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their telecommunications needs while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in French.
• Assist customers with account setup, billing inquiries, and service modifications.
• Provide accurate and timely information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues efficiently to ensure satisfaction.
• Document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on new products, services, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Social Media industry. If you're passionate about technology and social media, this role is tailored for you. You will engage directly with users to address their inquiries, provide support, and enhance their overall experience with our social media services, all while communicating effectively in French.

Key Responsibilities

• Respond to customer inquiries related to social media platforms, accounts, and features via phone, email, and chat in French.
• Assist users with account setups, troubleshooting access issues, and navigating platform features.
• Provide guidance on best practices, community guidelines, and support queries.
• Resolve user complaints and escalate issues as necessary to ensure high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for continuity and reference.
• Collaborate with internal teams to ensure seamless service delivery and address user concerns effectively.
• Stay informed about the latest trends in social media to provide relevant and up-to-date information to users.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for French Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and eager to provide exceptional service, this role is for you. You'll be engaging with customers to help them understand renewable energy solutions while ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in French.
• Educate customers on energy efficiency programs, benefits of renewable energy options, and how to make informed choices.
• Assist customers with account management, service inquiries, and troubleshooting any issues.
• Document all customer interactions accurately per regulatory compliance in our CRM system.
• Collaborate with technical teams to resolve issues and enhance the overall customer experience.
• Stay informed on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients with their IT-related inquiries and support them in navigating technological solutions in French.

Key Responsibilities

• Address customer inquiries regarding IT products, services, and technical support via phone, email, and chat in French.
• Assist customers with troubleshooting problems, providing step-by-step guidance and solutions.
• Educate customers on product features, software functionality, and service plans.
• Resolve customer complaints and issues efficiently while ensuring a positive experience.
• Accurately document all customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with technical support teams to escalate and resolve complex issues.
• Stay informed about new technologies, products, and industry trends to enhance service quality.

Requirements

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability. This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world.

As a Technical Coordinator (Technical Department)

You will support Technical Department’s processes in collaboration with the Fleet Manager, Assistant Fleet Manager and Technical Superintendent. The role reports to the Fleet Manager.

As a part of your role, you will:

Location: UK (workshop & offshore support as required)
Reports to: Subsea & Survey Manager

Role Overview
Interocean is looking for a Survey Engineer / Workshop Manager to join our team permanently. The role will focus on supporting survey operations through effective equipment setup, testing, mobilisation support, and workshop management. The successful candidate will also be responsible for developing and maintaining procedures, checklists, and a sensor tracking system to ensure readiness and reliability of all survey equipment.

Responsibilities

• Manage workshop activities, ensuring equipment readiness and maintenance.
• Oversee mobilisation and demobilisation of survey equipment, including setup and troubleshooting.
• Develop and maintain equipment tracking and management systems.
• Liaise with suppliers and manufacturers for equipment specifications, wire diagrams, and spares.
• Establish standard mobilisation checklists and procedures for each sensor type.
• Provide remote and field-based troubleshooting support to offshore teams.
• Work closely with the Subsea & Survey Manager to ensure best practice across the survey department.

Requirements

Location: UK (offshore & nearshore operations)
Reports to: Subsea & Survey Manager

Role Overview
We are seeking a Senior Online Surveyor with a strong background in nearshore and offshore operations to join Interocean on a permanent basis. The successful candidate will play a key role in establishing survey department procedures, leading survey scopes within the UK 12 Nautical Miles and offshore waters, and providing remote troubleshooting and assistance to our field teams.

Responsibilities

• Lead survey operations within the 12NM limit and in offshore environments.
• Develop and implement operational procedures for the survey department.
• Provide remote support and troubleshooting to both offshore and nearshore survey teams.
• Ensure data quality, operational efficiency, and adherence to project requirements.
• Act as a technical lead under the supervision of the Subsea & Survey Manager.
• Support training and development of junior surveyors and offshore teams.

Requirements

Mercier Consultancy MD is seeking a motivated Czech Speaking Fitbit Products Support Specialist to join our dynamic team. In this role, you will work remotely and provide top-notch support to our Czech-speaking customers who use Fitbit products. Your expertise and dedication will ensure that our clients receive the best possible assistance as they navigate their health and fitness journeys with our technology.

Key Responsibilities

• Provide outstanding customer support to Czech-speaking clients via phone, email, and chat concerning Fitbit products.
• Assist customers in product setup, troubleshooting, and answering questions about product features.
• Deliver comprehensive guidance on health tracking, syncing devices, and app functionalities.
• Accurately document customer interactions and resolutions in the CRM system.
• Work closely with the technical support team for issues that require further investigation.
• Keep up to date with the latest developments in Fitbit products and health tracking to enhance customer support.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds.

Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey.

About Journey Beyond