Excellence & Governance Manager
About us:
Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.
Role Summary:
The Process Excellence & Governance manager is the enterprise owner of process design, improvement, and governance across the company. The role is accountable for defi ning how work fl ows end-to-end within and between departments, ensuring processes are scalable, effi cient, and increasingly enabled by AI and automation.
This role does not run day-to-day operations. Instead, it establishes the process architecture, standards, controls, and continuous improvement system that operational teams execute against.
Key responsibilities:
1. Enterprise Process Ownership
Own the company-wide process architecture, including core, supporting, and management processes
Design and document end-to-end, cross-functional processes covering all major value streams
Defi ne clear process ownership, handoff s, decision rights, and escalation paths
Ensure processes are designed for scale, resilience, and regulatory compliance