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Program Manager, Pro Performance

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We connect homeowners with vetted local service professionals (Pros) who handle everything from weekly mowing to pool cleaning. We're profitable, growing 30%+ YoY, and expanding beyond lawn care to become the one-stop shop for all outdoor home services.

About the Pro Experience Team

Our marketplace only works when Pros succeed. We have 10,000+ active service providers across the country, and their quality directly determines whether customers stay or churn. The Pro Experience function owns everything that helps Pros get better at their jobs and more engaged with the platform—gamification, training, and the feedback loops that drive continuous improvement.

This is a new function. You'd be the first dedicated hire focused on Pro success and engagement.

The Role

You'll own the programs that help Pros progress from new signups to high-performing Gold and Platinum tier providers. This means designing and running gamification programs, building training initiatives, and partnering with Support to improve the Pro experience.

What makes this role different:

- You're building the function. You'll own it end-to-end and shape what Pro Experience means at LawnStarter.

Job Skills

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Danish-Speaking Customer Support Specialist in Malta

posted by: spj_bot

Our client, founded in 2008, is an established international iGaming company operating multiple sportsbook and casino brands across global markets. With over 500 employees across seven locations, they combine global scale with a strong, people-focused culture.

They are currently looking for a Danish-speaking Customer Support Specialist to join their Malta office.

This is not a routine customer service role. You will become a product expert across sportsbook and casino platforms and act as a key contact point for players, while gaining insight into how a global online business operates behind the scenes.

Key Responsibilities

  • Handle customer communication via phone, live chat, and email
  • Resolve queries efficiently and professionally
  • Take ownership of complex cases and ensure full resolution
  • Collaborate with internal teams and external providers
  • Approve withdrawals and manage account-related processes
  • Process KYC documentation and conduct enhanced due diligence when required
  • Perform daily security and transaction monitoring checks
  • Contribute to team KPIs and service level targets
  • Provide feedback to improve systems, FAQs, and internal processes
  • Support management with ad hoc analysis of customer behaviour and trends

Requirements

Job Skills

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Director of Marketing Operations & Marketing Technology

posted by: spj_bot

We are hiring on behalf of our client, a Luxury Hospitality Management Company based in Cyprus, a Director of Marketing Operations & Marketing Technology, who will report directly to the Board of Directors and work in close collaboration with the Director of Business Development, the Director of Corporate Affairs & Communication, and the General Managers of the Hotels. He will be responsible for building, managing and optimizing the marketing operating infrastructure across the Company’s luxury hotel portfolio.

This role ensures that the marketing strategy set by leadership is translated into structured, measurable and scalable execution across all properties. The position carries full accountability for marketing operations, marketing technology, vendor governance and team development, supporting portfolio growth and operational excellence.

This role may operate under a hybrid working model, combining on-site presence with remote work, subject to business needs.

Key Responsibilities:


Brand Ownership & Evolution

Job Skills

brand project management touchpoints communication dashboards governance data capture managers timelines SEO marketing automation operations growth strategy professional development outsourced marketing plans integrating systems coordinate manage performance management hospitality decision make scalable opera quality control marketing strategy brand strategy communications operational manages performance accountability digital services improve processes stakeholder management reporting integrity budgets development plans marketing operation development support budget content creation track contract negotiation leadership ul integration record managing visual operational excellence hospitality management collaboration workflows innovation building managing marketing operating stakeholder engagement adoption scheme automation platforms performance review operating CRM act level communication operate marketing systems technologies aligned storytelling milestones management performance reporting team leadership translate analytical remuneration templates booking engine analytics translated infrastructure scale plans workflow automation business development
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Microsoft Fabric Lead

posted by: spj_bot

Tiger Analytics is a global leader in AI and advanced analytics consulting, empowering Fortune 1000 companies to solve their toughest business challenges. We are on a mission to push the boundaries of what AI can do, providing data-driven certainty for a better tomorrow. Our diverse team of over 6,000 technologists and consultants operates across five continents, building cutting-edge ML and data solutions at scale. Join us to do great work and shape the future of enterprise AI.

We are seeking a highly experienced Microsoft Fabric Lead to design, oversee, and deliver robust, scalable data solutions. The ideal candidate will drive the overall architectural strategy and lead the technical execution of our data platform, with a strong focus on the integration, optimization, and best practices implementation of Microsoft Fabric.

Requirements

Job Skills

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Senior Director Systems Operations

posted by: spj_bot

DSI Systems Inc., an authorized AT&T partner and leading provider of sales enablement solutions, is seeking a Senior Director, Systems Operations to lead the strategy, governance, and optimization of the enterprise platforms that power our sales, customer support, and field organizations. This executive-level role is responsible for the performance, scalability, security, and innovation of mission-critical systems, including contact center technologies, CRM and support platforms, and AI-driven enablement tools.

Reporting to the Senior Vice President of National Sales, the Senior Director will define and execute a long-term systems strategy aligned with business growth objectives. This leader will drive cross-functional collaboration, oversee enterprise integrations, strengthen vendor partnerships, and build a high-performing Systems Operations team to ensure technology capabilities continuously advance operational excellence and customer experience.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

system architecture leadership customer experience reliability customer support single sign on information system sales service level agreement cross functional integration ul plan negotiate director systems sale management uptime data integrity continuous improvement cross functional collaboration logistics operational enhance performance enterprise systems operational excellence service level sale enablement enterprise platforms long term systems operations technology management life insurance support operations analytics operations manage vendors innovation communication skills interoperability critical systems training functions adoption system implementation mobility broadband strategy negotiate scalability performance optimization support systems operational efficiency enterprise integration sale operation communication training scale advanced certifications CRM proprietary software manage execute
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Staff Software Engineer (Backend)

posted by: spj_bot

Staff Software Engineer (Backend)

Location: San Francisco, New York, or Remote (US)

On-site/Remote| Full-time

Compensation: $225K – $300K 

Our client is a high-growth, venture-backed organization (YC W24) that has raised over $35M to pioneer the next generation of autonomous digital workers. Unlike traditional chatbots or copilots, our client builds fully autonomous "AI employees" that research leads, manage complex outbound sequences, handle deliverability infrastructure, and self-optimize through behavioral patterns.

Currently at $8M+ ARR and scaling rapidly, the organization is deep in the development of its next-generation platform—a step change in the capabilities of AI agents. The backend is the core of this transformation, processing millions of signals to facilitate autonomous decision-making. Our client is seeking a Staff Software Engineer to serve in a foundational role, owning major segments of the platform infrastructure and driving high-throughput AI orchestration. The engineering culture is flat, high-velocity, and results-oriented. There is no red tape; engineers are expected to own outcomes end-to-end, from architecture and design to deployment and monitoring.

Key Responsibilities

Job Skills

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Member of Technical Staff (Infrastructure)

posted by: spj_bot

Location: Toronto, CA

On-site | Full-time

Compensation: 130K-170K (CA$180K – CA$225K)

We are hiring on behalf of our client who is an innovative infrastructure provider building open-source browser solutions specifically designed for AI agents and applications. The platform enables developers to deploy AI products that interact seamlessly with the web through a high-performance Sessions API. Having experienced 50x growth in the past year and serving millions of sessions monthly, the organization is backed by premier investors and maintains a significant open-source presence.

The organization is seeking highly skilled engineers to design, build, and maintain the novel, high-performance systems that power the platform. This role involves solving complex problems at the intersection of browser technology and cloud infrastructure, such as orchestrating millions of sessions across global regions with sub-second cold starts and engineering VM snapshotting for near-instant state restoration.

Key Responsibilities

Job Skills

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Applied AI Engineer

posted by: spj_bot

Applied AI Engineer

Location: San Francisco, New York, or Remote USA

Onsite/Remote| Full-time

Our client is a high-growth, venture-backed organization (YC W24) that has raised over $35M to pioneer the development of autonomous "AI employees." Moving beyond the era of simple chatbots and copilots, our client builds digital workers capable of performing end-to-end professional roles—conducting research, managing outbound communications, navigating deliverability infrastructure, and handling complex objection management autonomously.

Currently at $8M+ ARR and scaling rapidly, the organization is seeking its third Applied AI Engineer to join a foundational team. This role is central to pushing the boundaries of autonomous agent behavior and will directly influence the product direction during the development of their next-generation AI platform. The engineering challenges involve managing enormous surface areas and solving complex problems related to multi-step reasoning, real-time adaptation, and human-like interaction.

Key Responsibilities

Job Skills

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Manager, Process Optimization

posted by: spj_bot

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Director of Process Management & Optimization, the Manager, Process Optimization is the "guardian" of our most critical workflows. You love solving problems, hunting for inefficiencies, and ensuring that our customer promises are kept every single time.

In this role, you will have direct ownership of the lending journey. You will be responsible for ensuring our processes are not only efficient and scalable but also rigorously controlled. You’ll be part of a team responsible for ensuring Financeit’s continued ability to scale without adding unnecessary friction or risk.

What you’ll do:

Job Skills

map performance management numbers leadership customer experience presented risk management point of sale lean six sigma phone interview process improvement sales regulatory requirement agile business process people management scalable process management mitigation funnel development programs management visual sql dashboards continuous improvement adoptable financing investigator tableau operational excellence management tools process optimization root causes performance based virtual event best practices dips business continuity collaboration standard operating procedure workflows operations massage empathy read financial institution design test purchase adding resilient BPM dashboard collaborative product engineering risk assessments scale business process management internal standards customer journey root cause analysis manager process plans b manage track
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Director of New Business & Revenue

posted by: spj_bot

About the Company

Hustler Marketing is a global digital growth agency helping eCommerce brands scale through data-driven retention, performance, and creative marketing. Founded in 2018, Hustler Marketing manages over $250K in monthly recurring revenue and serves clients in 30+ countries. With 50+ team members across 20+ countries, the agency delivers full-service solutions including email and lifecycle marketing, UGC and creative production, SEO, and data analytics.

The company continues to grow through strong client partnerships, expansion into new industries, and strategic acquisitions, including one completed in 2025 as part of its broader vision of becoming a diversified digital growth group.

About the Role

The Director of New Business & Revenue is responsible for building, leading, and optimizing the company’s commercial growth engine. This senior leadership role oversees all new-client acquisition, sales processes, pricing optimization, CRM discipline, forecasting, and pipeline management.

You will report directly to the CEO and will have full authority to shape the sales organization, including hiring and training new team members. This is a fully remote role but may require occasional calls in US working hours.

Job Skills

adaptability pricing strategy resilience leadership video conferencing digital marketing automation strategy financial sale process decision make professionalism sales managing funnel ul scalable time tracking closing skill communication management marketing manages high levels funnels dashboards team leadership negotiation cross functional collaboration high performance translate operational analytical enforce relationship building forecasting closing SEO long term revenue growth accountability collaborate hubspot analytics creative revenue forecasting new business targets process driven strategic partnership accountable performance review write communication demand generation scale systems processes internal standards onboarding communication leadership financial modeling internet connection english presentation CRM proposal development manage execute track
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