About the Job

As a Gidy Expert Qualification at Excelya, you will be at the forefront of ensuring compliance and qualification for innovative solutions within the biopharmaceutical landscape. This unique role involves a deep understanding of regulatory standards and the application of best practices in qualification processes.

You will work closely with our teams to design, implement, and optimize qualification protocols that align with our clients' needs and maintain the highest quality and safety standards in their processes.

Main Responsibilities:

We are seeking a highly experienced professional to lead presales, solution architecture, and project management for our Egypt office. This role will play a critical part in driving customer success, technical excellence, and delivering outstanding projects.

Requirements

Responsibilities:

1-     Presale function:

·        Collaborate with the sales team to identify customer needs and propose Atlassian-focused solutions (Jira, Confluence, Bitbucket, etc.).

·        Conduct product demonstrations, proofs of concept, and workshops tailored to client use cases.

·        Prepare and deliver compelling RFPs, RFIs, and technical proposals that align with customer requirements.

·        Stay informed about the latest Atlassian tools, features, and integrations to advise clients on the best-fit solutions.

2-     Solution Architect function:

·        Design scalable, secure and efficient solutions around Atlassian tools for cloud and data center instances of Jira, Service Management, and Confluence platforms, others (Atlassian platform).

·        Guide solution design, architecture, implementation, automations, and integrations across Atlassian platform.

·        Work with internal customers to identify their Atlassian needs, promote best practices, and actively design the architecture of Atlassian solutions.

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team at a leading global logistics firm. This position is based in Greece and is perfect for individuals who are keen to make an impact in the logistics sector while providing exemplary customer service. As an Italian Speaking Support Agent, you will be responsible for assisting our Italian-speaking clients, ensuring their inquiries are handled efficiently and effectively.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and live chat.
• Address customer inquiries related to shipments, logistics services, and tracking details.
• Resolve issues and complaints promptly to ensure high levels of client satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system for tracking and follow-up.
• Coordinate with internal departments to ensure seamless customer experiences, addressing complex issues as needed.
• Stay informed about company policies, logistics industry trends, and service updates to provide accurate guidance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking individuals looking to start anew in Sofia, Bulgaria. Our company provides a fully paid relocation package for successful candidates, making this the perfect chance to advance your career while experiencing the beautiful culture of Bulgaria. Join us in a dynamic and supportive environment where your language skills can be put to excellent use!

Key Responsibilities

• Engage with Czech-speaking clients and customers, providing top-level support and assistance across various channels.
• Handle inquiries and resolve issues effectively, ensuring a positive customer experience at every touchpoint.
• Collaborate with internal teams to share insights and improve service delivery based on customer feedback.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Stay informed of company products and services, industry trends, and customer needs to provide knowledgeable assistance.
• Participate in training and development initiatives to enhance your skills and career progression.

Requirements

Infrastructure Engineer – Node Operations (Stablecoin / DeFi Focus)

Location: Remote - Based in EST or CST

Compensation: $175K - $225K

We are a technology company on a mission to transform how money moves. We believe stablecoins are the foundation of a new financial fabric—one that is faster, more global, and more efficient. We are building a full-service platform for issuing, managing, and integrating programmable, composable stablecoins into the global financial ecosystem.

Backed by world-class investors, we are a small, mission-driven team of builders with a high bar for excellence. We value clear thinking, extreme ownership, and high-velocity decision-making. We are seeking an Infrastructure Engineer – Node Operations to maintain the critical resilience and performance of our blockchain systems.

The Infrastructure Engineer – Node Operations will be directly responsible for managing and maintaining our core blockchain infrastructure. This includes critical components like RPC nodes, data indexers, and the internal telemetry pipeline. This role is essential for ensuring the high availability, reliability, and performance of systems that underpin our stablecoin platform. You will proactively strengthen our monitoring, automation, and operational resilience in a rapidly evolving blockchain environment.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer exciting Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! This is a perfect chance for motivated individuals looking to advance their careers in an inspiring environment. At Mercier Consultancy, we value your language skills and commitment, providing you the perfect platform to flourish professionally while experiencing the beauty and culture of Greece.

Key Responsibilities

• Engage with Italian-speaking clients or customers across various platforms to provide excellent service and support.
• Assist in resolving inquiries, issues, and complaints while ensuring customer satisfaction.
• Maintain accurate records of customer interactions and feedback through the company’s CRM system.
• Collaborate effectively with various teams to ensure a seamless customer experience.
• Stay updated on company products and services to offer informed assistance and recommendations.
• Participate in ongoing training and development programs to enhance skillsets and career prospects.

Requirements

Mercier Consultancy MD is seeking a motivated and skilled German-Speaking B2B Sales Agent to join a dynamic tech company in Greece, with opportunities to work in Athens. This role is tailored for individuals who thrive in a fast-paced environment and have a passion for technology and sales. You will be instrumental in expanding our client base within the German-speaking market and providing innovative solutions to businesses.

Key Responsibilities

• Prospect and build relationships with potential B2B clients in the tech sector, focusing on the German-speaking market.
• Present and demonstrate the company's technology solutions to clients, highlighting their unique advantages and benefits.
• Lead the full sales cycle, from identifying leads to negotiating contracts and closing sales.
• Develop and maintain strong relationships with current clients to foster retention and encourage referrals.
• Collaborate with the marketing team to design targeted campaigns that resonate with the German-speaking audience.
• Stay informed about industry trends and competitor activities to seize new opportunities.
• Achieve individual and team sales targets while contributing to the overall growth of the company.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Czech Speaking job opportunities in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking passionate and motivated individuals looking to grow their careers while enjoying the vibrant culture of Bulgaria’s capital. In this role, you'll have the chance to leverage your language skills and contribute to a dynamic team within our organization.

Key Responsibilities

• Engage with Czech-speaking clients through various communication channels, addressing inquiries and providing effective solutions.
• Support customers with product information, troubleshooting, and general assistance to ensure a positive experience.
• Record and manage customer interactions accurately using our CRM system.
• Collaborate with cross-functional teams to enhance customer satisfaction and resolve any escalations.
• Analyze customer feedback and data to inform improvements in our services and processes.
• Stay informed about industry trends and updates to effectively assist clients.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

Quento Technologies seeks a highly motivated and experienced Senior Java Backend Engineer to join our team and help us build reliable, scalable backend services. You will work with modern Java technologies, cloud-native tools, and distributed systems.

Your responsibilities will entail:

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in a leading Health Technology Company based in Greece. This role is ideal for proactive individuals who are passionate about health technology and dedicated to providing exceptional customer support. As part of our dynamic team, you will assist clients and healthcare professionals in navigating our health technology solutions in Swedish.

Key Responsibilities

• Respond to customer inquiries regarding health technology products, services, and support via phone, email, and chat in Swedish.
• Guide customers through product features, usage, and troubleshooting of technical issues.
• Assist healthcare professionals in understanding and utilizing health technology solutions effectively.
• Document and maintain accurate records of customer interactions in our CRM system.
• Collaborate with technical teams to resolve complex issues and improve customer satisfaction.
• Stay informed about industry developments and product updates to provide precise assistance.

Requirements