Mercier Consultancy MD is thrilled to offer exciting positions for Portuguese Speaking Customer Support Representatives in Sofia. This role is a great opportunity for individuals who are fluent in Portuguese and are eager to provide excellent customer service. As a key part of our support team, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring their issues are resolved efficiently.

Key Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
• Handle inquiries related to products and services, providing accurate and helpful information.
• Assist in resolving customer complaints and technical issues promptly and professionally.
• Document customer interactions and maintain thorough records for follow-up.
• Collaborate with other teams to enhance service delivery and improve the customer experience.
• Stay informed about product updates and services to effectively assist customers.

Requirements

Mercier Consultancy MD is on the lookout for enthusiastic and skilled individuals to join our team as Portuguese Speaking Customer Support Representatives in Sofia. This is an exciting opportunity for those who are fluent in Portuguese and have a passion for delivering exceptional customer service. You will be the primary point of contact for our Portuguese-speaking clients, assisting them with their inquiries and ensuring they have a positive experience with our services.

Key Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients via phone, email, and live chat.
• Address inquiries related to products and services, ensuring accurate and timely responses.
• Resolve customer complaints and issues efficiently while maintaining a high level of satisfaction.
• Document all interactions with customers and maintain accurate records for future reference.
• Collaborate with internal teams to address customer concerns and improve overall service delivery.
• Stay updated with product knowledge and service changes to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Portuguese Speaking Customer Support Representatives in Sofia. If you are fluent in Portuguese and are passionate about providing exceptional customer service, we invite you to join our dynamic team. In this role, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring a stellar customer experience.

Key Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients through phone, email, and live chat.
• Manage and resolve inquiries related to our products and services, ensuring clear communication.
• Address and resolve customer complaints in a timely and professional manner.
• Document all customer interactions and maintain accurate records for future reference.
• Collaborate with other departments to enhance the customer experience and streamline processes.
• Stay informed about product changes and updates to provide accurate information to customers.

Requirements

Join Mercier Consultancy MD as a Portuguese Speaking Professional in Sofia, Bulgaria, with the exciting benefit of fully paid relocation! This role is perfect for individuals fluent in Portuguese, looking to immerse themselves in a new culture while contributing to our dynamic team. You will engage with clients and provide exceptional service in a vibrant, multicultural environment!

Key Responsibilities

• Handle client communications in Portuguese, addressing inquiries and assisting with their needs through various channels (phone, email, chat).
• Assist in processing requests and managing client accounts with a high degree of professionalism.
• Provide detailed and accurate information about our services and offerings to help clients make the best choices.
• Support your team by documenting interactions with clients in our systems to enhance service delivery.
• Collaborate with internal teams to ensure a consistent and efficient customer experience.
• Stay updated on industry trends and developments to keep our clients informed and engaged.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Positions in the vibrant city of Sofia, Bulgaria! We are offering paid relocation to those ready to embark on this adventure. This role is perfect for individuals looking to leverage their language skills in a dynamic work environment while enjoying the culture and beauty of Sofia.

Key Responsibilities

• Assist Portuguese-speaking clients with inquiries and support across various channels, including phone, email, and chat.
• Provide accurate and helpful information regarding services, products, and local insights.
• Coordinate and process client requests efficiently, ensuring a high level of customer satisfaction.
• Maintain accurate records of interactions and follow up on client inquiries as necessary.
• Work closely with team members to continuously improve service delivery and customer experience.
• Stay informed about industry trends and company offerings to provide informed support to clients.

Requirements

Founding Marketer

Location: New York City

On-site | Full-time

Compensation: $120K - $200K

Our client is a high-growth fintech firm building the global account layer that powers the modern financial stack. As companies expand internationally, financial operations often become fragmented and fragile; our client provides the infrastructure that turns these operations into a driver for revenue and growth. With significant traction and a mission to build the financial primitives for the world’s largest global platforms, the organization is seeking its first marketing hire to shape and scale its narrative.

Based in New York City, this is a "zero-to-one" role for an execution-obsessed marketer. The successful candidate will work directly with the founders to write the marketing playbook, focusing simultaneously on the U.S. and Latin American markets. This role is responsible for driving revenue through high-impact events, a sharp social presence, and strategic content that speaks directly to CTOs, finance leads, and founders.

Key Responsibilities

Events & Conferences

There are moments in life when a job becomes more than a job.
It becomes a setting. A backdrop. A new atmosphere for your everyday routine.

We are currently looking for Portuguese-speaking professionals who are ready to relocate to Greece and join our client’s team, supporting customers from a modern office environment.

This is an on-site position in Greece. You must already live in Greece or be willing to relocate. A full relocation package is included.

Please note: You will be employed directly by our client, an international customer experience provider.

The Experience

Imagine working for a premium, design-driven technology brand while living in a country known for its light, sea, and welcoming culture.

Your workday takes place in a professional, well-organized office surrounded by international colleagues. After your shift, Greece is yours — whether that means evenings in lively city neighborhoods, weekend island trips, or simply enjoying a slower, sunnier rhythm of life.

This opportunity is about combining a respected global brand with a change of scenery that feels refreshing and meaningful.

Your Role

As a Customer Advisor you will support customers who value innovation and quality. Your communication will reflect the premium character of the brand.

Your daily responsibilities will include:

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team. This role provides the unique chance to work in Bulgaria, with paid relocation included. You will be responsible for delivering exceptional customer support to our Portuguese-speaking clients, ensuring they receive the assistance they need with our products and services.

Responsibilities

• Assist customers who speak Portuguese through various channels, including phone, email, and chat, addressing their inquiries and providing information on our services.
• Deliver personalized and efficient service, ensuring all client needs are met with professionalism.
• Resolve customer complaints and issues swiftly, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance and tracking purposes.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about product updates and company policies to provide accurate and comprehensive support.

Requirements

Mercier Consultancy MD is excited to welcome a Portuguese Speaking Fitbit Products Support Specialist to our team in Sofia, Bulgaria. This role is an excellent opportunity for individuals who are passionate about fitness technology and customer service. You will assist Portuguese-speaking customers in navigating their Fitbit products, ensuring they have the best possible experience while achieving their health and wellness goals.

Key Responsibilities

• Deliver exceptional customer support to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Assist customers with product setup, troubleshooting, and inquiries regarding features and functionalities.
• Provide knowledgeable guidance on health tracking, device synchronization, and app usage.
• Maintain accurate documentation of customer interactions and resolutions in our CRM system.
• Collaborate with technical teams to resolve complex customer issues that require further investigation.
• Stay updated on Fitbit product developments and health tracking trends to enhance customer service.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Portuguese Speaking Content Moderator to work in beautiful Greece! This position includes a fully paid relocation package, allowing you to immerse yourself in the rich culture and history of Greece while ensuring a safe online community for our users. As a Content Moderator, you will be responsible for reviewing and moderating content generated by users, making sure it aligns with our community standards.

Key Responsibilities

• Moderate and assess user-generated content in Portuguese to ensure compliance with established community guidelines.
• Classify content accurately based on moderation policies and standards.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance our moderation strategies.
• Collaborate effectively with team members to develop and refine moderation processes.
• Stay informed about company policies related to content moderation and community engagement.

Requirements