Mercier Consultancy MD is proud to offer an opportunity for French Speaking Customer Service Representatives in the Government & Public Sector industry. This position is suited for those who are passionate about public service and are committed to providing outstanding support to citizens and clients. As a customer service representative, you will assist individuals with their inquiries in French, ensuring they receive the assistance they need in a respectful and efficient manner.

Key Responsibilities

• Address customer inquiries related to government services, programs, and regulations via phone, email, and live chat in French.
• Provide accurate information and guidance on processes, applications, and eligibility for public services.
• Assist citizens with filing requests and navigating governmental services effectively.
• Resolve complaints and issues promptly, ensuring high levels of customer satisfaction.
• Document all interactions and maintain records in the CRM system in accordance with regulations.
• Collaborate with various government departments to enhance service delivery and resolve client issues.
• Stay updated on relevant laws, policies, and procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is delighted to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideal for individuals who are passionate about customer service and have an understanding of financial products and services. As a part of our customer service team, you will provide vital assistance to clients while ensuring they receive top-notch service in French.

Key Responsibilities

• Respond to customer inquiries regarding banking services, financial products, and account management via phone, email, and live chat in French.
• Assist customers with account openings, transactions, and troubleshooting any issues they encounter.
• Provide detailed information on loan options, credit accounts, and investment products.
• Work efficiently to resolve customer complaints and enhance their overall experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with financial advisors and other departments to ensure seamless service delivery.
• Stay informed on industry trends, compliance regulations, and company offerings to best assist customers.

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for French Speaking Customer Service Representatives in the Education & E-Learning industry. This is a fantastic opportunity for individuals passionate about supporting learners and educators while delivering top-notch customer service. In this role, you will assist students, parents, and educational institutions in navigating their e-learning platforms and services, all while communicating fluently in French.

Key Responsibilities

• Manage customer inquiries related to e-learning services, course registration, and technical support via phone, email, and live chat in French.
• Provide guidance on navigating the e-learning platform, including troubleshooting and account management.
• Assist customers with course-related questions, materials, and assessments.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with educational teams to enhance user experience and address academic inquiries.
• Stay informed about updates in the education sector and e-learning trends to offer valuable insights to customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for French Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about science and customer engagement. As a representative, you will provide essential support to clients and partners who are utilizing biotechnology products and services, ensuring communication is seamless and efficient in French.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and technical support via phone, email, and chat in French.
• Educate customers about product features, best practices, and compliance requirements.
• Assist in troubleshooting client issues and liaise with technical teams to find solutions.
• Accurately document customer interactions and follow up to ensure satisfaction.
• Collaborate with sales and product development teams to enhance customer experience.
• Stay updated on industry trends and advancements in biotechnology to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for French Speaking Customer Service Representatives in the banking industry. This role is tailored for individuals who have a passion for finance and exceptional customer service skills. As a representative, you will support clients with their banking inquiries, providing them with comprehensive assistance in French to ensure a smooth and efficient banking experience.

Key Responsibilities

• Manage incoming customer inquiries regarding banking products, services, and account management via phone, email, and chat in French.
• Assist customers with transaction inquiries, account statements, and digital banking services.
• Provide detailed information on banking options, fees, and promotional offers.
• Resolve customer complaints and issues in a prompt and professional manner.
• Document customer interactions accurately in the CRM system, ensuring compliance with banking regulations.
• Collaborate with various departments to enhance customer service delivery and address client concerns.
• Stay informed about industry changes and banking products to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about air travel and dedicated to delivering exceptional customer service. As a part of our customer service team, you will assist clients and passengers with their inquiries, ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to flight bookings, schedules, and airline services via phone, email, and live chat in French.
• Provide detailed information about flight options, baggage policies, and travel regulations.
• Assist customers with reservation changes, cancellations, and inquiries regarding special requests.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about airline industry trends and service updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for French Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about cars and providing excellent customer support. As a representative, you will engage with customers in French, assisting them with inquiries related to automotive services, products, and support.

Key Responsibilities

• Manage customer inquiries regarding automotive products and services via phone, email, and chat in French.
• Provide detailed information about vehicle specifications, service options, and pricing.
• Assist customers with service appointments, warranty claims, and troubleshooting vehicle issues.
• Resolve customer complaints effectively and ensure a positive experience.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to provide customers with timely solutions.
• Stay updated on automotive trends and company offerings to better assist customers.

Requirements

We are looking for an experienced Site Manager to join a major shipbuilding project involving the construction of a floating LNG support unit (FLNG, FSRU, LNG carrier). The project will take place in Asia (South Korea or China) and is expected to start in November/December 2025 for an initial duration of 12 months (minimum).

Role & Responsibilities

• Lead and supervise on-site activities at the shipyard.
• Coordinate with the client, shipyard teams, and project stakeholders.
• Ensure compliance with project requirements, schedule, and quality standards.
• Manage and support the on-site project team.

Requirements

General Experience: At least one project in the last 15 years in a managerial position during the construction of an LNGC or FSRU.

Leadership Experience: Minimum 3 years of cumulative professional experience leading an on-site team in a shipyard (LNGC / FSRU new build or conversion only).

Project Experience: Proven track record of leading at least one LNGC or FSRU project (new build or conversion).

Strong leadership, communication, and problem-solving skills.

Availability to be based full-time on-site in Asia (Korea or China).

Benefits

TELCOSERV S.A., part of the ADAPTIT Group, specializes in the installation, parameterization, and maintenance of telecom equipment and network and plays a key role in developing critical infrastructure across Greece.  

ADAPTIT Group, guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics services. This position is a perfect fit for individuals who are passionate about the transportation sector and skilled in providing top-notch customer service. In this role, you will assist customers in Spanish, helping them navigate their transportation needs with efficiency and care.

Key Responsibilities

• Handle customer inquiries regarding transportation services, bookings, and pricing via phone, email, and live chat in Spanish.
• Provide information on shipping options, scheduling, and service regulations to ensure clarity and satisfaction.
• Assist customers with service reservations, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and effective manner.
• Maintain accurate documentation of customer interactions and transactions within our CRM system.
• Work closely with operational teams to relay real-time updates about service changes or delays.
• Stay informed about industry trends and service updates to provide informed assistance to customers.

Requirements