customer service

Icelandic Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Embark on an exciting career journey with Mercier Consultancy MD in Sofia, Bulgaria! We are thrilled to offer Icelandic Speaking Jobs with a fully paid relocation package. This role is perfect for those looking to leverage their language skills in a dynamic work environment while experiencing the beautiful culture of Sofia. You will be an integral part of our team, delivering outstanding service to our clients and supporting various projects.


Key Responsibilities

  • Utilize your Icelandic language skills to communicate effectively with clients and stakeholders in various capacities.
  • Assist in the management of projects, ensuring they align with client needs and company standards.
  • Engage positively with customers, addressing inquiries and providing solutions with professionalism.
  • Collaborate with different departments to facilitate seamless operations and project success.
  • Document and analyze client feedback to contribute to continuous improvement within the organization.
  • Stay informed about market trends and best practices relevant to your role.

Requirements

Job Skills

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German Support Agent for a Online Travel Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.


Key Responsibilities

  • Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
  • Resolve customer complaints efficiently and ensure a high level of satisfaction.
  • Document customer interactions and issues in our CRM system for accurate tracking.
  • Work collaboratively with other teams to escalate and solve more complex problems.
  • Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Job Skills

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French Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives for Booking.com. This position allows you the flexibility to work remotely from Greece, providing you with a perfect work-life balance. If you are passionate about travel and customer service, this role is ideal for you! As a representative, you will assist customers with their booking inquiries and ensure a smooth travel experience.


Key Responsibilities

  • Manage customer inquiries regarding reservations, bookings, and travel services via phone, email, and chat in French.
  • Provide exceptional service by addressing customer concerns and ensuring satisfaction during their travel planning process.
  • Assist customers with changes, cancellations, and providing information on available properties and services.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with team members to resolve issues and enhance customer experience.
  • Stay informed about current promotions, new offerings, and industry trends to provide the best service.

Requirements

Job Skills

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Dutch Support Agent for a Online Travel Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.


Key Responsibilities

  • Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
  • Help customers with inquiries related to their bookings, travel plans, and our platform's services.
  • Efficiently handle and resolve customer complaints to enhance satisfaction.
  • Record customer interactions and any issues in our CRM system for effective tracking and resolution.
  • Collaborate with other teams to address and escalate complex issues when necessary.
  • Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Job Skills

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Dutch Speaking Solution Consultant in Sofia, Bulgaria - Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to present a rewarding opportunity for a Dutch Speaking Solutions Consultant based in Sofia, Bulgaria, complete with a paid relocation package! This is an ideal role for individuals who enjoy working in a dynamic consulting environment and are committed to delivering exceptional client service. In this position, you will engage with clients to understand their needs and provide tailored solutions that drive business success.


Key Responsibilities

  • Conduct thorough consultations with clients to assess their unique business challenges and gather detailed requirements.
  • Develop and propose customized solutions that align with client objectives and highlight the value of our offerings.
  • Act as a key liaison between clients and internal teams to ensure smooth project execution and high client satisfaction.
  • Provide client training and ongoing support to help them effectively utilize our solutions.
  • Stay informed about industry trends, technological advancements, and competitor landscape to offer valuable insights to clients.
  • Document client feedback and experiences to continuously improve our service offerings.

Requirements

Job Skills

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Dutch Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer exciting Dutch Speaking job opportunities in Sofia, Bulgaria, complete with a fully paid relocation package. This is an exceptional chance for individuals who are fluent in Dutch and looking to advance their careers in a vibrant city rich in culture and opportunity. Join us in providing top-notch service and support while experiencing the stunning landscapes and lively atmosphere of Sofia.


Key Responsibilities

  • Engage with Dutch-speaking clients across various service channels, ensuring their inquiries and concerns are addressed promptly and professionally.
  • Provide product information, assistance, and solutions tailored to client needs through phone, email, and live chat.
  • Document all client interactions accurately in our CRM system to maintain high-quality service standards.
  • Collaborate with team members to optimize processes, enhance service delivery, and improve customer satisfaction.
  • Stay informed about the latest product offerings and industry trends to provide knowledgeable support to clients.
  • Deliver ongoing feedback to management regarding customer insights and service improvements.

Requirements

Job Skills

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Danish Speaking Solution Consultant in Sofia, Bulgaria - Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for a Danish Speaking Solutions Consultant based in Sofia, Bulgaria, with a fully paid relocation package! In this pivotal role, you will have the chance to interact closely with clients, understand their business challenges, and provide tailored solutions that drive success. If you’re passionate about consulting and eager to make a difference in a vibrant environment, we want to hear from you!


Key Responsibilities

  • Conduct consultations with clients to assess their specific needs and challenges.
  • Design and propose customized solutions that effectively address client requirements and highlight our service offerings.
  • Act as a liaison between clients and internal teams to ensure smooth project implementation and ongoing support.
  • Deliver comprehensive training and support to clients, enabling them to leverage our solutions effectively.
  • Stay informed about industry trends and technological advancements to provide relevant recommendations.
  • Document client interactions and feedback to contribute to the continuous improvement of services.

Requirements

Job Skills

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Danish Speaking Fitbit Products Support Specialist in Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a dedicated Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and fitness, and are eager to support Danish-speaking customers in utilizing their Fitbit products effectively. Your support will guide customers to achieve their health and wellness goals through our innovative technology.


Key Responsibilities

  • Provide outstanding customer support to Danish-speaking users via phone, email, and chat regarding Fitbit products.
  • Assist customers with device setup, troubleshooting issues, and inquiries about product functions.
  • Offer insightful advice on health tracking features and app integration to optimize user experience.
  • Document every customer interaction and resolution in our CRM system meticulously.
  • Collaborate with technical teams to address and resolve complex issues requiring escalation.
  • Stay current on product updates, features, and health tracking trends to enhance customer assistance.

Requirements

Job Skills

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Czech Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking individuals looking to start anew in Sofia, Bulgaria. Our company provides a fully paid relocation package for successful candidates, making this the perfect chance to advance your career while experiencing the beautiful culture of Bulgaria. Join us in a dynamic and supportive environment where your language skills can be put to excellent use!


Key Responsibilities

  • Engage with Czech-speaking clients and customers, providing top-level support and assistance across various channels.
  • Handle inquiries and resolve issues effectively, ensuring a positive customer experience at every touchpoint.
  • Collaborate with internal teams to share insights and improve service delivery based on customer feedback.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Stay informed of company products and services, industry trends, and customer needs to provide knowledgeable assistance.
  • Participate in training and development initiatives to enhance your skills and career progression.

Requirements

Job Skills

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Czech Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives for Booking.com, with the flexibility to work remotely from Greece. If you have a passion for travel and customer service, this position is perfect for you! As a customer service representative, you will assist travelers with their booking inquiries and ensure they have a seamless experience while exploring the globe.


Key Responsibilities

  • Respond to customer inquiries regarding bookings, cancellations, and travel-related questions via phone, email, and chat in Czech.
  • Provide information on accommodation options, pricing, and promotions available on Booking.com.
  • Assist customers in resolving issues related to their bookings and ensure a high level of satisfaction.
  • Document interactions accurately and maintain customer records in the CRM system.
  • Collaborate with other departments to ensure effective service delivery and resolution of customer queries.
  • Stay informed about industry trends and updates related to Booking.com services.

Requirements

Job Skills

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