customer service

Italian Support Agent for a Global Logistics Firm - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking an enthusiastic Italian Support Agent to join our team at a prominent global logistics firm. This position is based in Greece and offers a unique opportunity for individuals interested in the logistics industry and customer support. In this role, you will be responsible for assisting our Italian-speaking clients, ensuring their needs are met and providing a positive customer experience.


Key Responsibilities

  • Provide exceptional customer service to Italian-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to shipments, logistics services, and tracking information.
  • Effectively resolve customer issues and complaints to maintain high satisfaction levels.
  • Document all customer interactions and issues in our CRM system for accurate tracking and follow-up.
  • Work closely with other departments to ensure a seamless experience for clients and to address complex inquiries.
  • Stay updated on logistics regulations, services, and company policies to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Support Agent for a Global Logistics Firm - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team at a leading global logistics firm. This position is based in Greece and is perfect for individuals who are keen to make an impact in the logistics sector while providing exemplary customer service. As an Italian Speaking Support Agent, you will be responsible for assisting our Italian-speaking clients, ensuring their inquiries are handled efficiently and effectively.


Key Responsibilities

  • Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and live chat.
  • Address customer inquiries related to shipments, logistics services, and tracking details.
  • Resolve issues and complaints promptly to ensure high levels of client satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system for tracking and follow-up.
  • Coordinate with internal departments to ensure seamless customer experiences, addressing complex issues as needed.
  • Stay informed about company policies, logistics industry trends, and service updates to provide accurate guidance to clients.

Requirements

Job Skills

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Italian Speaking Helpdesk Agent - Work Remote In Greece - Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for an Italian Speaking Helpdesk Agent to join our dynamic team while working remotely from the beautiful landscapes of Greece. This role comes with a paid relocation package for successful candidates, encouraging you to embrace a vibrant work-life balance. As a Helpdesk Agent, you will be the first point of contact for our Italian-speaking clients, addressing their inquiries and providing exceptional technical support.


Key Responsibilities

  • Deliver outstanding customer service to our Italian-speaking clients via phone, email, and chat.
  • Troubleshoot technical problems and provide timely solutions to enhance client satisfaction.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with cross-functional teams to resolve complex issues and improve service delivery.
  • Stay updated on product knowledge and updates to provide the most relevant information to clients.
  • Offer proactive support and advice to enhance the user experience.

Requirements

Job Skills

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Italian Speaking Helpdesk Agent - Work Remote In Greece - Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for an Italian Speaking Helpdesk Agent to work remotely from Greece, with a paid relocation package available for eligible candidates. This role is perfect for individuals who are eager to provide top-notch customer support while enjoying the flexibility of remote work. As a Helpdesk Agent, you will assist our Italian-speaking clients with their inquiries and technical issues, ensuring a seamless experience with our services.


Key Responsibilities

  • Provide high-quality customer support to Italian-speaking clients through various communication channels including phone, email, and live chat.
  • Assist customers with inquiries related to our products and services while resolving any technical issues they may encounter.
  • Document all customer interactions and issues in our CRM system accurately.
  • Work collaboratively with other teams to address and escalate complex customer issues when necessary.
  • Stay informed about product updates, services, and policies to provide current and accurate information to customers.
  • Provide feedback and insights to improve the overall customer experience and support processes.

Requirements

Job Skills

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Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.


Key Responsibilities

  • Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
  • Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
  • Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with team members and other departments to enhance customer experience and improve service delivery.
  • Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

Job Skills

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Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.


Key Responsibilities

  • Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat.
  • Provide information about products and services while assisting customers with their queries and concerns.
  • Resolve issues effectively and promptly, ensuring a satisfactory customer experience.
  • Document customer interactions accurately in the CRM system for future reference.
  • Work collaboratively with other team members to enhance customer satisfaction and support.
  • Stay informed about company offerings and industry trends to provide accurate assistance.

Requirements

Job Skills

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Irish Speaking Solution Consultant in Sofia, Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for an Irish Speaking Solutions Consultant, featuring fully paid relocation to Sofia, Bulgaria! In this significant role, you will be instrumental in connecting with clients to identify their specific needs and challenges, while providing tailored solutions that help them achieve their business goals. If you're passionate about consulting and eager to contribute to client success, we want to hear from you!


Key Responsibilities

  • Conduct detailed consultations with clients to understand their unique business challenges and gather necessary requirements.
  • Design and recommend customized solutions that effectively address client needs while showcasing the value of our offerings.
  • Act as a key point of contact between clients and internal teams, ensuring the successful implementation of projects.
  • Deliver comprehensive training and ongoing support to clients, empowering them to fully leverage our solutions.
  • Keep abreast of industry trends, market developments, and technological advancements to provide strategic insights to clients.
  • Document client experiences and feedback to foster continuous improvement in our services.

Requirements

Job Skills

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Irish Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to present an incredible opportunity for Irish Speaking Professionals in Sofia, Bulgaria. This role comes with a fully paid relocation package, enabling you to kickstart an exciting new chapter in your career while exploring a beautiful city. We are seeking motivated individuals who are passionate about delivering exceptional customer service.


Key Responsibilities

  • Provide exemplary customer support in Irish, addressing inquiries and resolving issues efficiently.
  • Handle customer complaints with professionalism and care to ensure satisfaction.
  • Document customer interactions accurately in our CRM system for seamless follow-ups.
  • Collaborate with team members to create a positive and productive work atmosphere.
  • Stay informed about our products and services to assist customers effectively.
  • Participate in continuous training and development opportunities to enhance your skills.

Requirements

Job Skills

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Icelandic Speaking Solution Consultant in Sofia, Bulgaria - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to offer an incredible opportunity for an Icelandic Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with a fully paid relocation package! In this pivotal role, you will work closely with clients to understand their unique challenges and provide customized solutions that drive their business success. If you are passionate about technology consulting and eager to make an impact, we want to hear from you!


Key Responsibilities

  • Conduct in-depth consultations with clients to assess their specific business needs and gather comprehensive requirements.
  • Design and propose tailored solutions that effectively address client challenges while showcasing the value of our services.
  • Act as a primary liaison between clients and internal teams to ensure timely implementation and high client satisfaction.
  • Provide thorough training and ongoing support to clients, enabling them to fully leverage our solutions.
  • Stay current on industry trends and technological advancements to deliver relevant insights to clients.
  • Document client feedback and experiences to help enhance our service offerings continuously.

Requirements

Job Skills

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Icelandic Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Embark on an exciting career journey with Mercier Consultancy MD in Sofia, Bulgaria! We are thrilled to offer Icelandic Speaking Jobs with a fully paid relocation package. This role is perfect for those looking to leverage their language skills in a dynamic work environment while experiencing the beautiful culture of Sofia. You will be an integral part of our team, delivering outstanding service to our clients and supporting various projects.


Key Responsibilities

  • Utilize your Icelandic language skills to communicate effectively with clients and stakeholders in various capacities.
  • Assist in the management of projects, ensuring they align with client needs and company standards.
  • Engage positively with customers, addressing inquiries and providing solutions with professionalism.
  • Collaborate with different departments to facilitate seamless operations and project success.
  • Document and analyze client feedback to contribute to continuous improvement within the organization.
  • Stay informed about market trends and best practices relevant to your role.

Requirements

Job Skills

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