Mercier Consultancy MD is thrilled to announce an incredible opportunity for a Danish Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation! This is a fantastic chance for someone looking to embrace a new adventure while providing exceptional support to Danish-speaking customers of our esteemed clients.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat, addressing their inquiries and providing solutions related to products and services.
• Deliver accurate information regarding account management, product features, and service offerings.
• Handle customer complaints effectively and professionally, ensuring a high level of customer satisfaction.
• Document customer interactions thoroughly in the CRM system for quality assurance.
• Collaborate with colleagues and management to improve service processes and customer experience.
• Stay informed about industry trends and updates to offer the best possible support.

Requirements

Mercier Consultancy MD is excited to offer fantastic Spanish Speaking Customer Service positions in beautiful Greece, complete with a fully paid relocation package! This opportunity allows you to advance your career while immersing yourself in the rich culture and stunning landscapes of Greece.

Why Work With Us?

At Mercier Consultancy MD, we are committed to creating a supportive and dynamic work environment. As part of our dedicated team, you will play a crucial role in delivering exceptional customer service and satisfaction to our clients.

Key Responsibilities

• Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat, ensuring a professional and positive experience.
• Assist customers in understanding our products and services, delivering accurate information and helpful guidance.
• Swiftly and effectively resolve customer inquiries and complaints to maintain satisfaction.
• Document customer interactions accurately and perform follow-ups to ensure their needs are met.
• Collaborate with various departments to improve service quality and customer experience.
• Stay updated on company offerings and industry trends to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

Mercier Consultancy MD is seeking a highly motivated Solutions Consultant who is fluent in both Polish and English. This role is essential for our clients as you will be the key point of contact, helping them navigate their business challenges through tailored solutions. We are looking for a results-driven individual who excels in a dynamic environment and has a passion for creating impactful customer experiences.

Key Responsibilities

• Engage with clients to understand their specific needs and business objectives.
• Design and propose customized solutions that effectively address client challenges.
• Offer expert advice and recommendations to enhance client satisfaction and operating efficiency.
• Coordinate with various teams to ensure seamless implementation of solutions.
• Provide training and ongoing support to clients to ensure they maximize the use of our products.
• Stay informed about industry trends and emerging technologies to deliver top-notch consultations.

Requirements

Mercier Consultancy MD is thrilled to offer exciting job opportunities for Dutch Speaking professionals looking to relocate to Greece. Our positions come with a fully paid relocation package, making it easier for you to start your adventure in a new country while advancing your career. Join our dynamic team and explore the beautiful surroundings of Greece while contributing to our success in various roles.

Key Opportunities Available

• Customer Support Specialist
• Sales Agent
• Social Media Moderator
• Content Specialist
• Technical Support Representative

Key Responsibilities

• Engage with Dutch-speaking clients through various channels to provide exceptional service or support.
• Handle inquiries, manage relationships, and resolve issues efficiently.
• Collaborate with team members to meet business goals and improve customer experience.
• Document interactions accurately and track performance metrics.
• Stay updated on industry trends and best practices within your role.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI