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Dutch Speaking Customer Service For A Global Online Fashion And Beauty Retailer

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a Global Online Fashion and Beauty Retailer. If you are passionate about fashion and beauty, and enjoy providing top-notch customer service, this role is made for you! You will play a vital role in assisting customers with their inquiries and needs while promoting a positive shopping experience in Dutch.


Key Responsibilities

  • Manage customer inquiries regarding fashion and beauty products, orders, shipping, and returns through phone, email, and live chat in Dutch.
  • Provide detailed information about product availability, sizes, and styles to assist customers in their purchasing decisions.
  • Handle order processing, address any changes or cancellations, and manage customer feedback.
  • Resolve issues and complaints promptly, ensuring customer satisfaction and loyalty.
  • Keep track of customer interactions and maintain accurate records in our CRM system for future reference.
  • Collaborate with logistics and marketing teams to enhance the overall customer experience.
  • Stay informed about the latest fashion trends and product offerings to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Global Logistics Provider

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives with a leading global logistics provider. This role is perfect for individuals who have a passion for logistics and customer support. As a customer service representative, you will assist clients in navigating their logistics needs, ensuring an outstanding service experience in Dutch.


Key Responsibilities

  • Handle customer inquiries regarding logistics services, shipment tracking, and pricing via phone, email, and chat in Dutch.
  • Provide information on shipping options, delivery schedules, and customs regulations.
  • Assist customers with booking logistics services, changes, and cancellations.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction and maintaining a positive relationship.
  • Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
  • Collaborate with operational teams to provide customers with real-time updates and solutions.
  • Stay informed about the logistics industry and company services to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For A British-Singaporean Multinational Company

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join a British-Singaporean multinational company. This role is perfect for those who are keen to work in an international environment while delivering exceptional customer support in the Dutch language. As part of our diverse team, you will engage with customers, providing assistance and ensuring their needs are met with efficiency and professionalism.


Key Responsibilities

  • Manage customer inquiries and support requests across various platforms (phone, email, chat) in Dutch.
  • Provide information regarding the company’s products and services, ensuring clear communication.
  • Assist customers with account management, product troubleshooting, and complaint resolution.
  • Document customer interactions accurately and maintain comprehensive records in the CRM system.
  • Collaborate with cross-functional teams to enhance customer satisfaction and service delivery.
  • Stay updated on product developments and company policies to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent Renowned German Luxury Brand Of Vehicles

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent for a renowned German luxury brand of vehicles. This prestigious role invites you to be part of a company recognized for its excellence and innovation in the automotive industry. As a Customer Service Agent, you will deliver exceptional service to our Dutch-speaking clients, ensuring they receive personalized assistance that reflects the luxury brand's standards.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries about luxury vehicles and related services.
  • Provide detailed explanations of vehicle features, specifications, and financing options to enhance customer understanding and satisfaction.
  • Resolve any complaints or issues with a focus on delivering first-class customer service.
  • Document all customer interactions accurately in our CRM system to ensure continuity in service.
  • Collaborate with other departments to streamline processes and improve the overall customer experience.
  • Stay informed about product launches, promotions, and luxury vehicle market trends to provide relevant information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For The Leading Swiss Bank - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for the leading Swiss bank, based in Athens. This role is an excellent opportunity for individuals passionate about finance and customer service. As a Customer Service Agent, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring that their banking inquiries are handled with professionalism and care.


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat with inquiries related to banking products and services.
  • Provide information on account management, transaction details, and financial products offered by the bank.
  • Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
  • Document customer interactions accurately in the CRM system for continuous improvement and quality assurance.
  • Work closely with team members to enhance service delivery and improve customer experiences.
  • Stay abreast of banking regulations, policies, and product offerings to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For Multinational Cybersecurity Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent with a leading multinational cybersecurity company. This role is essential for delivering exceptional customer support to Dutch-speaking clients, helping them navigate their cybersecurity needs and ensuring they receive timely assistance.


Responsibilities

  • Provide support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to cybersecurity products and services.
  • Clarify product features, assist with account management, and troubleshoot issues effectively.
  • Resolve customer complaints with professionalism and a strong focus on customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for consistency and quality control.
  • Work closely with internal teams to escalate technical issues and ensure prompt resolution.
  • Stay updated on the latest cybersecurity trends and product information to provide informed support to clients.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For A Swiss Buy Now, Pay Later Provider

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent for a renowned Swiss Buy Now, Pay Later provider. This exciting role allows you to engage with customers and assist them in understanding financial solutions that enhance their purchasing experience. As a vital member of our support team, you will deliver exceptional service to Dutch-speaking clients from the comfort of your home.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat with inquiries related to buy now, pay later services.
  • Provide clear explanations of payment options and help customers navigate their accounts and transactions.
  • Address customer complaints and resolve issues in a timely and professional manner.
  • Document interactions accurately in our CRM system to ensure proper follow-up and service quality.
  • Collaborate with team members and other departments to improve customer service processes and outcomes.
  • Stay updated on product knowledge, promotions, and financial solutions to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service - American Multinational Technology Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives at an esteemed American Multinational Technology Corporation. This role is ideal for individuals who are tech-savvy and possess a passion for delivering exceptional customer service. You will be the first point of contact for customers, helping them with inquiries and ensuring a seamless experience across various technology products and services.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
  • Provide accurate information regarding product features, pricing, and troubleshooting steps.
  • Assist customers with account inquiries, order management, and technical support.
  • Resolve customer complaints promptly and effectively to maintain high levels of customer satisfaction.
  • Document all interactions and maintain detailed records in the CRM system.
  • Collaborate with technical teams to enhance service delivery and problem resolution.
  • Stay informed about product updates and industry trends to better assist customers.

Requirements

Job Skills

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Dutch Speaking CS Agent For Hong Kong-Based Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for a Dutch Speaking Customer Service Agent for a renowned Hong Kong-based multinational technology company. In this dynamic role, you will be instrumental in providing unparalleled support to Dutch-speaking clients, ensuring they have a seamless experience with cutting-edge technology solutions.


Responsibilities

  • Engage with Dutch-speaking customers via various channels including phone, email, and live chat to address their inquiries.
  • Guide customers through the technical features and functionalities of the company's technology products.
  • Resolve customer issues, troubleshooting problems efficiently and effectively.
  • Record and track customer interactions in the company's CRM system to facilitate continuous improvement.
  • Work closely with product and engineering teams to relay customer feedback and improve service offerings.
  • Stay informed on the latest product developments and industry trends to provide informed support.

Requirements

Job Skills

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Dutch Speaking CS Agent For Cloud-based Storage And File Synchronization

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent for a leading provider of cloud-based storage and file synchronization solutions. In this role, you will play a vital part in delivering exceptional support to our Dutch-speaking customers, helping them maximize the utility of our innovative services.


Responsibilities

  • Provide support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding cloud storage services, ensuring they understand how to use the product effectively.
  • Troubleshoot technical issues and provide actionable solutions to enhance user experience.
  • Document all customer interactions and feedback in the CRM system for future reference and quality improvement.
  • Collaborate with the technical support team to address complex issues and escalate when necessary.
  • Stay updated on product features, updates, and industry trends to provide accurate information to customers.

Requirements

Job Skills

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