Polish Speaking Customer Service Logistics & Courier Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a Logistics & Courier Company operating in Greece. This position is perfect for individuals who are enthusiastic about logistics and customer service. You will assist clients in Polish, helping them with inquiries related to shipping, deliveries, and logistics solutions, while enjoying the vibrant culture of Greece.
Key Responsibilities
- Handle customer inquiries regarding logistics and courier services via phone, email, and live chat in Polish.
- Provide detailed information on shipment tracking, delivery options, and logistics solutions.
- Assist customers with placing orders and resolving issues related to their shipments.
- Document all customer interactions accurately in the CRM system.
- Collaborate with operational teams to ensure seamless service delivery and timely resolution of customer issues.
- Stay updated on logistics trends and best practices to offer informed support to clients.
Requirements