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Slovak Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the finance industry. This role is tailored for individuals who are passionate about finance and customer service, looking to assist clients with their financial inquiries and needs. As a key member of our customer service team, you will ensure clients receive accurate information and support in Slovak.


Key Responsibilities

  • Handle customer inquiries related to financial products, services, and account management through phone, email, and chat in Slovak.
  • Provide detailed information on banking services, loan options, and investment opportunities.
  • Assist clients in resolving account issues, processing transactions, and understanding financial products.
  • Document customer interactions diligently and maintain accurate records within the CRM system.
  • Work collaboratively with other departments to address customer needs effectively.
  • Stay informed about trends in the finance industry to provide relevant advice and assistance.

Requirements

Job Skills

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Danish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an exceptional opportunity for Danish Speaking Customer Service Representatives in the Finance industry. If you have a passion for finance and are committed to providing exemplary customer service, this role is ideal for you. You will assist customers with their financial inquiries, ensuring they receive the highest level of support while communicating effectively in Danish.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Danish.
  • Provide accurate information on account balances, transaction histories, and financial regulations.
  • Assist customers with opening accounts, processing transactions, and addressing any issues that may arise.
  • Resolve customer complaints and queries promptly, striving for maximum customer satisfaction.
  • Document all customer interactions precisely in the CRM system to maintain comprehensive records.
  • Collaborate with financial advisors and support teams to enhance customer service delivery.
  • Stay informed about industry trends, products, and changes in regulations to better assist customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are passionate about providing exceptional service within the financial sector. As a member of our team, you will assist clients with their banking inquiries in Italian, ensuring they receive the support they need for a seamless banking experience.


Key Responsibilities

  • Respond to customer inquiries regarding banking products and services via phone, email, and chat in Italian.
  • Assist customers with account management, including opening new accounts, processing transactions, and addressing concerns.
  • Provide information about loan options, interest rates, and banking regulations.
  • Resolve customer complaints and issues efficiently while maintaining a focus on customer satisfaction.
  • Accurately document customer interactions and maintain comprehensive records in the CRM system.
  • Collaborate with various banking departments to enhance the customer experience.
  • Stay updated on banking policies and financial products to provide accurate advice to customers.

Requirements

Job Skills

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