hospitality service

German Speaking Customer Support - Food Delivery | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for a German Speaking Customer Support Representative in the food delivery sector, based in beautiful Greece. This role is perfect for individuals passionate about customer service and eager to assist German-speaking clients in enjoying high-quality food delivery experiences.


Key Responsibilities

  • Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
  • Respond to inquiries about menus, order statuses, and delivery options in a timely and professional manner.
  • Effectively manage and resolve customer complaints and issues to ensure high satisfaction rates.
  • Document all interactions and feedback in our CRM system to help improve service delivery.
  • Work closely with restaurant partners and delivery teams to coordinate services and enhance customer experiences.
  • Stay updated on food delivery trends and offerings to provide informed and helpful guidance to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Travel & Hospitality Company - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives with a focus on the Travel & Hospitality sector in Athens. This role is perfect for individuals who are passionate about travel and dedicated to delivering exceptional customer experiences. As a member of our customer service team, you will assist clients in navigating their travel inquiries and ensuring they have a memorable experience.


Key Responsibilities

  • Handle customer inquiries regarding travel bookings, accommodations, and hospitality services via phone, email, and chat in Polish.
  • Provide comprehensive information on destinations, travel packages, and local attractions.
  • Assist customers with resolving issues related to bookings, cancellations, and changes.
  • Deliver prompt and effective solutions to customer complaints and inquiries, ensuring high satisfaction.
  • Accurately document all customer interactions and maintain records in the CRM system.
  • Collaborate with internal travel teams to enhance customer service and offer tailored solutions.
  • Stay updated on travel regulations, company offerings, and industry trends to provide informed support.

Requirements

Job Skills

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German Speaking Customer Service for Travel & Hospitality Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives within the Travel & Hospitality sector. This position is perfect for individuals who have a passion for travel and are committed to providing exceptional customer service. As a representative, you will assist clients with their inquiries and help them make the most of their travel experiences, all while communicating effectively in German.


Key Responsibilities

  • Handle customer inquiries regarding travel bookings, accommodations, and hospitality services via phone, email, and chat in German.
  • Provide detailed information on travel packages, special offers, and itineraries.
  • Assist customers with booking modifications, cancellations, and concerns regarding their travel plans.
  • Resolve customer complaints and issues promptly to ensure a positive travel experience.
  • Document all customer interactions accurately in the CRM system for efficient follow-up and service improvement.
  • Collaborate with travel suppliers and internal teams to enhance service delivery and customer satisfaction.
  • Stay informed about travel industry trends and company offerings to provide accurate information to clients.

Requirements

Job Skills

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German Speaking Hospitality Support Agent - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to offer a thrilling opportunity for a German Speaking Hospitality Support Agent! This role allows you to work in beautiful Greece, with all relocation costs fully covered. As part of our team, you will provide outstanding support to our German-speaking clients, assisting them with their hospitality needs and ensuring a remarkable customer experience.


Key Responsibilities

  • Assist German-speaking clients with their inquiries and bookings through phone, email, and chat.
  • Provide detailed information on available accommodations, services, and local attractions to help clients make informed decisions.
  • Process reservations accurately, confirming all details to ensure a seamless booking experience.
  • Handle customer inquiries and resolve any issues related to bookings professionally and promptly.
  • Maintain thorough records of client interactions and reservations in our CRM system.
  • Stay informed about hospitality trends and local offerings to provide clients with the best recommendations.

Requirements

Job Skills

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French Customer Support | Hospitality services - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a French Customer Support Representative focusing on hospitality services in the beautiful city of Athens. In this role, you will be the key point of contact for our French-speaking clients, assisting them with their hospitality-related inquiries and ensuring a memorable experience during their stay.


Key Responsibilities

  • Provide high-quality customer support to French-speaking clients via phone, email, and chat regarding hospitality services.
  • Respond to inquiries related to accommodations, reservations, and special requests, providing accurate and prompt assistance.
  • Resolve customer issues and complaints effectively, ensuring high levels of client satisfaction.
  • Document all interactions and maintain comprehensive records in our CRM system for ongoing service improvements.
  • Collaborate with hotel and hospitality teams to enhance service delivery and customer experience.
  • Stay updated on hospitality trends and service offerings to provide informed support and recommendations to clients.

Requirements

Job Skills

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Slovak Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for those who have a passion for travel and are dedicated to providing outstanding customer service. As a part of our team, you will assist clients in Slovak, helping them navigate their travel options and ensure they have an exceptional experience.


Key Responsibilities

  • Manage customer inquiries regarding travel bookings, hospitality services, and tourism activities via phone, email, and chat in Slovak.
  • Provide detailed information on available services, rates, and travel guidelines.
  • Assist customers with reservations, changes, cancellations, and any special requests.
  • Resolve issues and complaints in a timely and courteous manner to ensure customer satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with hotel and service partners to enhance customer experience.
  • Stay updated on travel destinations, company offerings, and industry trends to provide accurate information.

Requirements

Job Skills

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Estonian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.


Key Responsibilities

  • Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
  • Provide information regarding bookings, cancellations, and modifications to travel arrangements.
  • Assist clients in exploring options for accommodations, transportation, and local attractions.
  • Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
  • Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to open a position for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who possess a passion for providing exceptional service in an ever-evolving and vibrant sector. As a representative, you will engage with travelers and hospitality partners, delivering support and information in Polish to enhance the customer experience.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and hospitality services via phone, email, and live chat in Polish.
  • Provide detailed information on destinations, travel packages, and special offers.
  • Assist with reservation modifications, cancellations, and customer requests.
  • Resolve customer issues and concerns effectively, ensuring a positive experience.
  • Keep comprehensive records of customer interactions and transactions in the CRM system.
  • Partner with clients and service providers to ensure seamless coordination of services.
  • Stay updated on industry trends, travel regulations, and company offerings.

Requirements

Job Skills

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German Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for German Speaking Customer Service Representatives in the Hospitality & Tourism industry. Join our dedicated team and play a vital role in enhancing the experience of travelers and guests. In this position, you will utilize your German language skills to assist customers with their inquiries, bookings, and provide exceptional support throughout their journey.


Key Responsibilities

  • Handle customer inquiries related to hospitality services, travel bookings, and tourism information via phone, email, and chat in German.
  • Provide knowledgeable assistance regarding hotel accommodations, itineraries, and local attractions.
  • Resolve customer complaints and issues with professionalism and a positive attitude.
  • Document customer interactions and keep records up to date in the CRM system.
  • Work closely with hotel partners and service providers to ensure customer satisfaction.
  • Stay informed about the latest trends within the hospitality and tourism industry.

Requirements

Job Skills

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