hospitality service

Slovak Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for those who have a passion for travel and are dedicated to providing outstanding customer service. As a part of our team, you will assist clients in Slovak, helping them navigate their travel options and ensure they have an exceptional experience.


Key Responsibilities

  • Manage customer inquiries regarding travel bookings, hospitality services, and tourism activities via phone, email, and chat in Slovak.
  • Provide detailed information on available services, rates, and travel guidelines.
  • Assist customers with reservations, changes, cancellations, and any special requests.
  • Resolve issues and complaints in a timely and courteous manner to ensure customer satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with hotel and service partners to enhance customer experience.
  • Stay updated on travel destinations, company offerings, and industry trends to provide accurate information.

Requirements

Job Skills

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Estonian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.


Key Responsibilities

  • Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
  • Provide information regarding bookings, cancellations, and modifications to travel arrangements.
  • Assist clients in exploring options for accommodations, transportation, and local attractions.
  • Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
  • Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to open a position for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who possess a passion for providing exceptional service in an ever-evolving and vibrant sector. As a representative, you will engage with travelers and hospitality partners, delivering support and information in Polish to enhance the customer experience.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and hospitality services via phone, email, and live chat in Polish.
  • Provide detailed information on destinations, travel packages, and special offers.
  • Assist with reservation modifications, cancellations, and customer requests.
  • Resolve customer issues and concerns effectively, ensuring a positive experience.
  • Keep comprehensive records of customer interactions and transactions in the CRM system.
  • Partner with clients and service providers to ensure seamless coordination of services.
  • Stay updated on industry trends, travel regulations, and company offerings.

Requirements

Job Skills

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German Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for German Speaking Customer Service Representatives in the Hospitality & Tourism industry. Join our dedicated team and play a vital role in enhancing the experience of travelers and guests. In this position, you will utilize your German language skills to assist customers with their inquiries, bookings, and provide exceptional support throughout their journey.


Key Responsibilities

  • Handle customer inquiries related to hospitality services, travel bookings, and tourism information via phone, email, and chat in German.
  • Provide knowledgeable assistance regarding hotel accommodations, itineraries, and local attractions.
  • Resolve customer complaints and issues with professionalism and a positive attitude.
  • Document customer interactions and keep records up to date in the CRM system.
  • Work closely with hotel partners and service providers to ensure customer satisfaction.
  • Stay informed about the latest trends within the hospitality and tourism industry.

Requirements

Job Skills

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