Polish Speaking Customer Service for Payment Solutions Provider - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider located in Greece. This role is perfect for individuals eager to work in a vibrant environment while providing support in Polish. As a customer service representative, you will assist clients with their inquiries regarding payment solutions, ensuring a seamless customer experience.
Key Responsibilities
- Respond to customer inquiries about payment solutions, transactions, and technical support via phone, email, and chat in Polish.
- Provide clear and accurate information about products, features, and fee structures.
- Assist customers with troubleshooting issues related to their payment accounts and processing transactions.
- Resolve customer complaints and concerns promptly to ensure high levels of customer satisfaction.
- Document all customer interactions and issues in the CRM system for effective follow-up and record-keeping.
- Collaborate with technical teams to address complex inquiries and enhance service delivery.
- Stay informed of industry trends and updates to provide relevant support to customers.
Requirements