communication

Portuguese Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the construction industry. This position is perfect for individuals who are passionate about customer service and have an interest in the construction sector. In this role, you will provide invaluable support to clients, contractors, and stakeholders while assisting with inquiries related to our construction services and products, all while communicating effectively in Portuguese.


Key Responsibilities

  • Assist customers with inquiries related to construction projects, services, and products via phone, email, and chat in Portuguese.
  • Provide accurate information about project specifications, timelines, and pricing.
  • Help clients navigate the construction process and address any issues or concerns they may have.
  • Document all customer interactions and maintain comprehensive records within the CRM system.
  • Collaborate with project managers and field teams to ensure timely and effective communication about project developments.
  • Stay informed about industry trends and company offerings to provide knowledgeable support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role is an excellent opportunity for individuals with a passion for customer service and an interest in biotechnology to join a dynamic team. In this position, you will provide essential support to clients and partners, using your fluency in Portuguese to deliver clear and effective communication.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products and services through phone, email, and live chat in Portuguese.
  • Educate clients on product usage, features, and industry regulations.
  • Assist in troubleshooting product-related issues and coordinate with technical support teams.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with internal teams to enhance service delivery and customer satisfaction.
  • Stay updated on the latest advancements in biotechnology to provide relevant information to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Portuguese Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who are enthusiastic about helping clients manage their banking needs and are committed to delivering exceptional service. In this position, you will assist customers with their inquiries regarding banking products and services, using your fluency in Portuguese to provide clear and effective communication.


Key Responsibilities

  • Respond to customer inquiries about banking services, account management, and product offerings via phone, email, and chat in Portuguese.
  • Assist clients with troubleshooting account issues, transaction questions, and service changes.
  • Provide guidance on online banking services and security measures.
  • Document all customer interactions accurately and maintain thorough records within the CRM system.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay up-to-date on banking regulations and product updates to assist customers effectively.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for automobiles and strong customer service skills. As a representative, you will assist customers with inquiries related to automotive products and services, ensuring they have a positive experience while communicating in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding automotive products, services, and warranty information via phone, email, and chat in Portuguese.
  • Provide guidance on vehicle maintenance, repairs, and available options.
  • Assist customers with scheduling appointments and managing service requests.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Document interactions and maintain accurate records in the CRM system.
  • Collaborate with automotive technicians and service teams to ensure customer needs are met.
  • Stay informed about automotive trends and new product offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service In Bulgaria

posted by: spj_bot

Are you a passionate individual with a knack for helping others? Mercier Consultancy MD is thrilled to invite applications for the position of Polish Speaking Customer Service Representative based in beautiful Bulgaria! This is a fantastic opportunity for those who enjoy engaging with customers and providing exceptional service while speaking Polish. Join our dynamic team and make a difference in the customer experience!


Your responsibilities will include:

  • Providing top-notch customer support by addressing inquiries and assisting with issues over phone, email, and chat in Polish.
  • Helping customers navigate our services, guiding them through processes, and ensuring they have all the information they need.
  • Resolving complaints and finding solutions that leave our customers smiling!
  • Documenting customer interactions accurately, ensuring we keep the best track of customer journeys.
  • Working closely with the team to improve service delivery and enhance overall customer experiences.
  • Staying informed about our offerings and industry trends to provide the best support possible.

Requirements

Job Skills

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Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Social Media industry. If you have a passion for digital communication and helping others navigate social media platforms, this role is tailor-made for you. You will play a pivotal role in assisting users with their inquiries and issues while providing top-notch customer support in Polish.


Key Responsibilities

  • Respond to customer inquiries about social media services, account management, and platform features via phone, email, and live chat in Polish.
  • Assist users with troubleshooting issues related to account access, content posting, and privacy settings.
  • Provide guidance on best practices for using social media effectively and safely.
  • Resolve customer complaints efficiently, ensuring a satisfactory resolution and positive user experience.
  • Document customer interactions accurately in the CRM system for tracking and follow-up.
  • Collaborate with technical teams to escalate issues and improve service delivery.
  • Stay informed about the latest trends in social media and platform updates to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an open position for Polish Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about helping clients navigate their real estate needs. As a customer service representative, you will provide support to clients in Polish, assisting them with inquiries related to property listings, transactions, and market information.


Key Responsibilities

  • Manage customer inquiries regarding real estate services, property listings, and market trends via phone, email, and chat in Polish.
  • Provide clients with detailed information about properties and guide them through the buying or renting process.
  • Assist in scheduling property viewings and coordinating with real estate agents.
  • Resolve customer concerns and complaints in a professional manner, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with the sales team to ensure seamless communication and service delivery.
  • Stay updated on real estate market developments and company offerings to better assist clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who are passionate about logistics solutions and committed to delivering outstanding customer service. In this role, you will facilitate communication with clients in Polish, assisting them with their logistics inquiries and ensuring a seamless experience.


Key Responsibilities

  • Respond to customer inquiries regarding logistics services, shipment tracking, and supply chain solutions via phone, email, and live chat in Polish.
  • Provide information on shipping options, delivery timeframes, and customs regulations.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Document all interactions with customers accurately in the CRM system for reference.
  • Collaborate with operational teams to provide real-time updates and ensure customer satisfaction.
  • Stay informed about industry trends and company offerings to better assist clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about helping others and providing outstanding service in a vital sector. As a representative, you will assist patients and healthcare providers by addressing inquiries and delivering support in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, insurance, and patient support via phone, email, and live chat in Polish.
  • Provide information on available healthcare services, appointment scheduling, and medical procedures.
  • Assist patients in navigating healthcare options, insurance claims, and benefits.
  • Handle and resolve any complaints or issues to ensure customer satisfaction.
  • Document all customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with healthcare professionals to provide accurate and timely information to customers.
  • Stay informed about healthcare policies and services to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a position for Polish Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who are passionate about finance and have a strong commitment to providing excellent customer support. As a customer service representative, you will assist clients with their financial inquiries and help them navigate our services in Polish, ensuring they have a clear understanding of their financial options.


Key Responsibilities

  • Manage customer inquiries related to financial products and services via phone, email, and live chat in Polish.
  • Provide guidance on account management, transactions, and financial regulations.
  • Assist clients in resolving issues, such as billing discrepancies and account inquiries.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with internal teams to provide timely solutions and improve customer experience.
  • Stay updated on financial products and compliance requirements to better assist customers.

Requirements

Job Skills

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