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Norwegian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Healthcare industry. This role is perfect for individuals who are compassionate and dedicated to helping others, as you will provide critical support to clients seeking assistance with healthcare services and solutions, all while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries regarding healthcare services, appointments, and benefits via phone, email, and live chat in Norwegian.
  • Assist clients with understanding healthcare options and navigating the services available to them.
  • Provide information on medical procedures, insurance coverage, and billing inquiries.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Document all interactions accurately in the CRM system to maintain detailed records.
  • Collaborate with healthcare professionals to ensure customer needs are met promptly.
  • Stay informed about healthcare policies, treatments, and company services to effectively assist clients.

Requirements

Job Skills

View the job post & apply

Finnish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Finnish Speaking Customer Service Representatives in the healthcare industry. This role is ideal for individuals who are passionate about providing excellent customer support and are dedicated to helping others in their healthcare journey. In this position, you will assist patients and clients with inquiries regarding healthcare services, insurance, and appointments, all while communicating effectively in Finnish.


Key Responsibilities

  • Respond to customer inquiries related to healthcare services, appointment scheduling, and insurance details via phone, email, and chat in Finnish.
  • Provide clear information about services, medical procedures, and patient rights.
  • Assist patients with registration, account management, and resolving any concerns or issues.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with healthcare professionals to ensure prompt resolution of patient requests and concerns.
  • Stay informed about healthcare policies, programs, and services to enhance customer interactions.

Requirements

Job Skills

View the job post & apply

Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about helping others and providing outstanding service in a vital sector. As a representative, you will assist patients and healthcare providers by addressing inquiries and delivering support in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, insurance, and patient support via phone, email, and live chat in Polish.
  • Provide information on available healthcare services, appointment scheduling, and medical procedures.
  • Assist patients in navigating healthcare options, insurance claims, and benefits.
  • Handle and resolve any complaints or issues to ensure customer satisfaction.
  • Document all customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with healthcare professionals to provide accurate and timely information to customers.
  • Stay informed about healthcare policies and services to assist customers effectively.

Requirements

Job Skills

View the job post & apply
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