Mercier Consultancy MD is pleased to announce an exceptional opportunity for Irish Speaking Professionals to join our vibrant team in Bulgaria. This position offers fully paid relocation and the chance to immerse yourself in a new culture while advancing your career. We are looking for motivated individuals who are eager to make a difference in customer service or other related fields.

Key Responsibilities

• Assist customers in Irish, addressing their inquiries and providing exceptional support.
• Effectively resolve customer complaints and issues to enhance their experience.
• Keep detailed records of customer interactions, ensuring accurate documentation in the CRM system.
• Work closely with colleagues to foster a collaborative team environment focused on customer satisfaction.
• Stay informed about company policies, products, and services to deliver accurate information to customers.
• Engage in training sessions to develop skills and expand product knowledge.

Requirements

About the Job

Join Excelya as a Quality & CSR Coordinator, where we value Audacity, Care, and Energy in everything we do. In this role, you will have the unique opportunity to oversee quality management systems and contribute to our Corporate Social Responsibility initiatives, promoting excellence and sustainable practices within our organization.

Your focus will include ensuring compliance with quality standards and regulations while actively participating in CSR programs that align with Excelya's vision for creating lasting positive impacts in our community.

In direct contact with internal teams, suppliers and management, you will structure, lead and improve our Quality Management System while deploying concrete actions in favor of the environment, social and ethics.

In this context, your missions will be as follows:

On the Quality side, you will participate in the management:

• Updating quality documents (procedures, records, etc.)
• Qualification of suppliers and monitoring of their commitments
• Internal audits (from planning to reporting)
• Gap management and CAPAs, with a real root cause analysis approach
• Preparation of external audits (customers, ISO, etc.)
• Monitoring and analysis of quality KPIs to detect drifts and propose solutions

On the CSR side, you will contribute to:

Product Engineer

Location: Hybrid in New York (Flatiron) or Boston, MA

Compensation: $160,000 - $225,000 (Base Salary) + Competitive Equity

We are a well-funded, AI-first medical practice backed by over $35M from top-tier VC firms. Our mission is to define the future of human + AI collaborative care models by building a platform that automates across the entire clinical stack. We are seeking a talented, driven Product Engineer to take significant ownership over our product and help scale our engineering organization as we serve hundreds of thousands of patients nationwide.

This is a high-impact, hybrid role where you will be at the intersection of full-stack development, data infrastructure, and AI tooling. You will work cross-functionally with product, clinical, and commercial teams to integrate our platform with prominent healthcare organizations.

What you’ll be working on:

Founding Engineer

Location: New York City, NY (100% On-site)

Compensation: $150,000 - $250,000 (Base Salary) + Significant Early-Stage Equity

We are an early-stage, YC-backed company building the future clean data layer for the internet, starting with financial firms. Our platform solves complex data cleaning, extraction, and validation problems by combining advanced AI (LLMs) with expert human review via a simple API. We're looking for a highly capable and driven Founding Engineer to join us and help build the core of our platform from the ground up. This role offers an opportunity for the right candidate to grow into a CTO-level position.

As a Founding Engineer, you will take ownership of critical systems that drive our product, working across the entire stack. You will directly influence our product strategy and technical direction, experiencing the full arc of building a successful startup.

What you'll do:

At HSO, we’re looking for a Global Performance Marketing Manager to drive growth through paid digital campaigns across multiple channels worldwide. This is a hands-on role for someone with solid experience running and optimizing campaigns across search, social, display, and newer platforms. The ideal candidate will be comfortable building and managing multiple campaigns, analyzing data, and making smart recommendations to improve ROI, pipeline, and customer acquisition. Strong knowledge of PPC, paid social, and conversion optimization is essential.

Mercier Consultancy MD is looking for a Polish Speaking Digital Trust and Safety Specialist to join our team in Sofia, Bulgaria. In this crucial role, you will help create and maintain a safe online environment for our users. Your expertise will be vital in monitoring content, managing safety concerns, and ensuring adherence to our community guidelines.

Key Responsibilities

• Oversee user-generated content and online interactions to detect and respond to violations of safety protocols.
• Conduct thorough investigations into reported safety incidents, applying critical thinking to assess evidence and recommend effective solutions.
• Collaborate with various teams to improve and develop policies that promote digital safety and trust.
• Generate detailed reports about safety incidents and trends to support informed decision-making within the organization.
• Stay informed of the latest digital safety developments and implement best practices to enhance our protocols.
• Communicate effectively with users to educate them on safety practices and raise awareness of potential risks.

Requirements

Mercier Consultancy MD is excited to present outstanding Polish Speaking Customer Service roles in the picturesque country of Bulgaria, along with a fully paid relocation package! This is a wonderful opportunity to advance your career while enjoying the diverse culture and natural beauty of Bulgaria.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we are deeply committed to fostering a supportive and collaborative work environment. As part of our dedicated team, you'll have a direct impact on our customers' experiences, helping us achieve excellence in service delivery.

Key Responsibilities

• Provide exceptional support to Polish-speaking customers through phone, email, and chat, ensuring clear communication and professionalism at all times.
• Assist customers in navigating our products and services, offering helpful information and guidance.
• Quickly resolve customer inquiries and complaints to ensure satisfaction and retention.
• Document customer interactions accurately and follow up to ensure their needs are fully addressed.
• Collaborate with various teams to improve service quality and customer satisfaction outcomes.
• Keep up to date with our offerings and industry trends to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Service Agent based in Greece, with fully paid relocation. This role is perfect for individuals seeking to embrace new experiences while providing outstanding customer support. You will be part of a vibrant team, helping Italian-speaking clients with their inquiries and enhancing their overall experience.

Responsibilities

• Provide exceptional customer service to Italian-speaking customers through phone, email, and chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to ensure clarity and continuity of service.
• Work collaboratively with team members to drive continuous improvement in service delivery.
• Stay updated on company offerings, promotions, and industry trends to provide valuable insights to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Irish Speaking Client Solutions Support role, offering fully paid relocation to a vibrant international team in Bulgaria! This position is perfect for individuals who are passionate about providing exceptional client service and support in a fast-paced environment. As a key member of our team, you will assist our multinational clients in navigating their journeys while ensuring their needs are met with tailored solutions.

In this dynamic role, you will be responsible for supporting our Irish-speaking clients, addressing their inquiries, and providing solutions to enhance their overall experience with our services. We are looking for an enthusiastic individual with strong problem-solving skills and a knack for client relationship management.

Join our team on the Skandi Inventor!

DOF has a highly specialised vessel, the Skandi Inventor, entering the Asia Pacific Region. DOF is seeking highly knowledgeable, skilled and experienced Chief Integrated Ratings, Integrated Ratings and Crane Operators and Integrated Ratings to join the Skandi Inventor team. These positions will ensure the safe and efficient operations on the Skandi Inventor by performing routine maintenance and repairs, operating specialised equipment and working under the direction of the Deck Officers and Engineering Officers.

The successful candidates will have proven experience working on highly specialised vessels with intricate work instructions and complex work systems and equipment. The incumbents will demonstrate DOF’s values, Teamwork, Excellence, Respect, Integrity and above all we are Safe.

Requirements