Mercier Consultancy MD is eager to recruit a Dutch Speaking Customer Service Agent for Eneco, one of the leading energy companies, with the opportunity to work in beautiful Greece. In this role, you will provide outstanding support and service to Dutch-speaking customers, helping them with their energy needs and inquiries.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to energy services and products offered by Eneco.
• Provide accurate information regarding account management, billing, and service options.
• Handle customer complaints and resolve issues professionally, ensuring high levels of customer satisfaction.
• Document all customer interactions and feedback in the CRM system for quality control and follow-up.
• Collaborate with various teams to ensure the efficient processing of customer requests and enhancements to the service experience.
• Stay informed about Eneco's offerings, campaigns, and regulatory changes to deliver up-to-date support to clients.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.

We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand. This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

• Contribute to RFP, SOW, and IRT risk assessment/mitigation plan.

• Organize kick-off and alignment meetings with stakeholders.

• Define IRT project requirements, data transfer specifications, and communication plan.

• Validate IRT study documents (protocol, plans, manuals) and microplanning. • Coordinate User Acceptance Testing (UAT) and review test plans for patient management.

• Oversee IRT vendor activities, meeting minutes, and issue logs.

• Ensure proper data transfer, reconciliation, and final quality control before IRT closure.

• File IRT study documentation in eTMF and contribute to lessons learned review.

Requirements

About You

At Excelya, taking audacious steps is encouraged, so we’re looking for individuals who are ready to grow with us and share our values.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is proud to announce an exciting opportunity for a German Speaking Customer Service Agent for Booking.com, based in beautiful Greece. In this role, you will be a key player in providing exceptional service to German-speaking customers as they navigate their travel experiences.

Responsibilities

• Assist German-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodations.
• Provide expert guidance and support to ensure customer satisfaction and a seamless experience.
• Handle customer complaints and resolve issues effectively and efficiently.
• Document customer interactions in the CRM system, maintaining accurate records for quality control.
• Collaborate with team members to enhance service delivery and customer engagement.
• Stay well-informed about current offers, travel information, and Booking.com services to provide accurate assistance.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for a Greek Speaking Customer Service Agent to join the financial department in Athens. In this role, you will provide exceptional customer service support to Greek-speaking clients, addressing their inquiries related to financial products and services while ensuring a seamless customer experience.

Responsibilities

• Assist Greek-speaking customers via phone, email, and chat with inquiries about financial services and products.
• Provide accurate information regarding account management, transactions, and general banking services.
• Handle customer complaints and resolve issues efficiently, ensuring customer satisfaction.
• Document customer interactions accurately in our CRM system for quality control and record-keeping.
• Collaborate with team members to improve service delivery and enhance customer experience.
• Keep up-to-date with financial products, services, and industry regulations to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading SaaS company based in Greece. This role is perfect for individuals who are enthusiastic about technology and dedicated to providing exceptional customer support. As a vital member of our team, you will assist clients in navigating our software solutions while communicating effectively in Polish.

Key Responsibilities

• Manage customer inquiries related to software products and services via phone, email, and chat in Polish.
• Provide clients with comprehensive information regarding product features, troubleshooting, and technical assistance.
• Assist customers with onboarding and guide them through the software setup and usage.
• Resolve issues, complaints, and technical questions rapidly, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for follow-ups and quality control.
• Collaborate with technical teams to improve the customer experience and resolve complex issues.
• Stay updated on industry trends and software developments to provide informed assistance.

Requirements

WORK SCHEDULE

4x10 schedule 3 days between Tuesday and Friday, and each Saturday for a total of 4 days per week, 10 hours per day. Start time: 1:00 pm PST

Why Millennium Health?

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans. Everyone that joins our team is key to our ability to support the clinicians and patients.

GENERAL SUMMARY

The Clinical Laboratory Scientist performs a variety of standardized urinalysis tests in a toxicology laboratory for the detection of prescription and illicit drugs using advanced LC-MS-MS technology and approves reports and patient results to ordering physicians.

ESSENTIAL FUNCTIONS

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for an Online Gaming Platform based in Athens. This position is perfect for gaming enthusiasts who are passionate about delivering outstanding customer experiences. As a member of our dynamic team, you will assist players with inquiries related to gaming accounts, promotions, and technical support, all while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries regarding account issues, game rules, and promotional offers via phone, email, and chat in German.
• Provide assistance with technical issues and guide customers through problem resolution steps.
• Foster a positive gaming experience by delivering top-tier customer service, addressing player concerns with empathy and efficiency.
• Document customer interactions accurately in our CRM system for quality control and follow-up.
• Collaborate with the technical team to ensure prompt resolution of any system issues impacting players.
• Stay updated on gaming trends and company promotions to provide relevant information to customers.
• Actively participate in team meetings and training sessions to continuously enhance customer service skills.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for somebody who has experience on assessing, designing, and enabling an integrated Insight Orchestration ecosystem that unifies Competitive Intelligence (CI), Market Research (MR), and Digital data to drive actionable Commercial and Medical insights. The objective is to establish a scalable platform that connects data, analytics, and business workflows to support brand strategy, field effectiveness, patient journey optimization, and evidence-based medical engagement

RESPONSIBILITIES: