Mercier Consultancy MD is looking for a driven German Speaking Client Representative to join our team based in beautiful Crete! This exciting position allows you to work closely with our German-speaking clients, ensuring they receive top-level support and service.

As a Client Representative, you will be the face of our company, tasked with building strong relationships and providing effective solutions. Your communication skills and commitment to client satisfaction will play a pivotal role in our client engagement strategy.

Your Responsibilities Include:

• Providing exceptional customer service to our German-speaking clients through various channels, including phone, email, and in-person interactions.
• Responding to client inquiries and resolving issues promptly and professionally.
• Maintaining detailed records of client interactions to ensure thorough follow-up and service continuity.
• Coordinating with internal teams to facilitate problem resolution and enhance the overall client experience.
• Staying informed about our offerings to provide accurate, helpful support to clients.

Requirements

Join Mercier Consultancy MD as a German Customer Care Specialist and be part of our dedicated team! This remote position allows you to work from anywhere in Greece, providing an excellent opportunity for individuals fluent in German who are passionate about delivering top-notch customer service. In this role, you will assist German-speaking clients with their inquiries and concerns, ensuring a positive and seamless customer experience.

Key Responsibilities

• Provide outstanding customer support in German via phone, email, and live chat channels.
• Assist customers with inquiries related to products, services, and account management.
• Document customer interactions accurately in our CRM system for efficient follow-up and reporting.
• Effectively resolve customer complaints and provide solutions to enhance satisfaction.
• Collaborate with different teams to address customer concerns and improve support processes.
• Keep abreast of product updates and company policies to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Norwegian Technical Support Specialist within the car industry, located in vibrant Athens, Greece. This role is perfect for tech-savvy individuals who are passionate about automobiles and delight in helping customers navigate technical challenges. You will play a crucial role in providing exceptional support to Norwegian-speaking clients and ensuring they have a seamless experience with our products.

Key Responsibilities

• Assist Norwegian-speaking customers with technical inquiries related to automotive products and services through phone, email, and chat.
• Diagnose and troubleshoot technical issues, providing timely and effective solutions.
• Educate customers on product features and functionalities to enhance their usage and experience.
• Maintain accurate records of customer interactions and technical issues in the support system.
• Collaborate with the technical team to resolve more complex issues and improve product offerings.
• Stay informed about the latest automotive technologies and industry trends to provide informed guidance to customers.

Requirements

Elevate your career with Mercier Consultancy MD as an Italian Support Specialist for a popular social media platform based in Athens! This exciting opportunity allows you to assist Italian-speaking users, helping them navigate the platform and enhance their online experience. Your role will be pivotal in maintaining user satisfaction and fostering a positive community atmosphere.

Your Role

As an Italian Support Specialist, you will provide exceptional customer service to users by addressing their inquiries related to the social media platform. Using your excellent communication skills, you will guide users through various platform features and troubleshoot their concerns.

Key Responsibilities

• Respond to user inquiries in Italian via multiple channels including chat, email, and social media.
• Assist users with account management, troubleshooting, and platform features.
• Monitor user feedback and provide insights to improve the overall user experience.
• Collaborate with other support teams to resolve complex issues efficiently.
• Maintain comprehensive records of user interactions and resolutions.
• Stay updated on platform changes and updates to provide accurate information to users.

Requirements

If you are a German speaker looking for an exciting opportunity in Greece, Mercier Consultancy MD is thrilled to offer positions that come with a fully paid relocation package! Join our dedicated team where you can utilize your language skills while experiencing the rich culture and lifestyle of Greece. This role will provide you with the platform to thrive in a professional environment, contributing significantly to our operations.

Key Responsibilities

• Communicate efficiently in German with clients and team members, addressing inquiries and providing effective solutions.
• Engage with customers to understand their needs and deliver tailored support to ensure satisfaction.
• Document all client interactions accurately and input data into our CRM system for comprehensive tracking.
• Collaborate with diverse teams to improve and streamline customer service processes.
• Stay informed about industry trends and company offerings to provide up-to-date information.
• Participate in training and development programs to enhance skills and professional growth.

Requirements

Finnish-Speaking Customer Support — Live & Work in Athens (with WFH set-up)

Ever dreamed of living somewhere where ancient history, turquoise coastlines, rooftop bars and everyday sunshine are simply… your new normal? Athens isn’t just a city — it’s a lifestyle. And now you can build your career while enjoying it.

Whether you picture yourself working from a cosy apartment in Koukaki, taking your laptop to a café in Pangrati, or joining your team on-site in one of Europe’s most modern office hubs, this role gives you the flexibility to shape your life in Greece the way you want.

This is your chance to combine Finnish language skills with a relaxed Mediterranean routine, a vibrant social scene, world-class food and weekend island trips — all while building global experience with a multinational brand.

What you’ll do (when you’re not exploring Athens):

• Support customers via email, chat and phone
• Communicate with empathy, clarity and professionalism
• Work closely with your team, contributing to a positive and supportive environment
• Focus on quality, problem-solving, and customer loyalty

Requirements

• Fluency in Finnish
• Good English communication skills
• Basic tech confidence (Windows, shortcuts, troubleshooting)
• Soft skills, patience, and a proactive mindset

Benefits

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions

Job Overview:

The Senior Talent Partner plays a strategic role in shaping the organization’s talent agenda. This role also acts as a trusted consultant to leadership on all talent-related matters. This position works directly with company leaders to oversee workforce planning, talent acquisition, succession planning, capability development, and performance culture. The Senior Talent Partner guarantees that the company has the right people in the right roles at the right time, allowing for organizational growth, high performance, and long-term talent sustainability.

Job Responsibilities

1. Strategic Talent Partnership

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty.

Key Responsibilities

• Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat.
• Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns.
• Maintain accurate and organized records of customer interactions in our CRM system.
• Gather and analyze customer feedback to identify opportunities for improving service quality.
• Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience.
• Stay current with product information, services, and industry trends to effectively assist customers.

Requirements

Mercier Consultancy MD is excited to announce a unique opportunity for Icelandic Speaking candidates looking for jobs in beautiful Bulgaria, with a fully paid relocation package! This is an excellent chance for individuals fluent in Icelandic to explore career options while experiencing the rich culture and scenic landscapes of Bulgaria. Our company is dedicated to providing a supportive and dynamic work environment where you can thrive.

Key Responsibilities

• Utilize your Icelandic language skills to support customers and clients in various roles across our organization.
• Engage with clients via multiple communication channels, addressing inquiries and providing exceptional service.
• Collaborate with local teams to enhance client experiences and optimize service delivery.
• Assure accurate documentation of client interactions and uphold company standards.
• Participate in training programs to develop your skills and stay updated on product knowledge.
• Contribute to team projects and initiatives that enrich the workplace and build community.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Agent and enjoy the flexibility of working remotely from Greece! We are looking for enthusiastic individuals who are dedicated to providing outstanding service to our Dutch-speaking customers. This role offers you the opportunity to engage with clients, assist with their inquiries, and contribute to their overall satisfaction.

Key Responsibilities

• Provide excellent customer support in Dutch through various platforms, including phone, email, and chat.
• Handle inquiries effectively, ensuring customer concerns are resolved in a timely manner.
• Maintain accurate records of customer interactions in our CRM system.
• Identify opportunities to enhance the customer experience and recommend solutions to improve service delivery.
• Collaborate with the team to share insights and feedback regarding customer trends and needs.
• Keep up to date with product knowledge, trends, and best practices in customer service.

Requirements