SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide technical support via phone, email, and chat in a professional and efficient manner;
• Troubleshoot technical issues and provide step-by-step guidance to customers;
• Collaborate with other departments to resolve customer issues;
• Escalate complex issues to the appropriate team for resolution;
• Document customer interactions and inquiries in D365;
• Continuously improve customer support processes and procedures;
• Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide technical support via phone, email, and chat in a professional and efficient manner;
• Troubleshoot technical issues and provide step-by-step guidance to customers;
• Collaborate with other departments to resolve customer issues;
• Escalate complex issues to the appropriate team for resolution;
• Document customer interactions and inquiries in D365;
• Continuously improve customer support processes and procedures;
• Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide technical support via phone, email, and chat in a professional and efficient manner;
• Troubleshoot technical issues and provide step-by-step guidance to customers;
• Collaborate with other departments to resolve customer issues;
• Escalate complex issues to the appropriate team for resolution;
• Document customer interactions and inquiries in D365;
• Continuously improve customer support processes and procedures;
• Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs.

A Customer Service Technician will respond to technical issues escalated by customers. This position will act as a liaison between operations, the client, and Engineering/Development. You are able to respond to end user request for assistance using existing manuals and scripted responses.  Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.

Requirements

• High school diploma or GED
• Experience with problem solving, debugging, and providing solutions to technical issues
• Ability to prioritize and execute tasks in a high-pressure environment.
• Experience working within a team-oriented, collaborative, agile environment.
• Highly self-motivated and directed with the ability to manage multi-discipline triage calls.
• Experience documenting and communicating work-a-rounds and solutions clearly

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a IT Automation & Platform Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are looking for an HR officer to support a dynamic environment undergoing continuous change and transformation. This role requires a hands-on HR professional with strong project management capabilities and a broad understanding of all key HR disciplines.

Key Responsibilities

• Lead and contribute to cross-functional HR projects within a fast-paced and evolving industrial environment.
• Partner with managers and employees on a wide range of day-to-day HR matters.
• Manage employee administration processes throughout the employee lifecycle (onboarding, changes, offboarding).
• Ensure compliance with labor law, employment regulations, company policies, and collective agreements.
• Support learning and development initiatives, including training plan deployment and monitoring.
• Assist with recruitment activities and support talent acquisition needs when required.
• Coordinate and validate payroll-related data, liaising with payroll teams to ensure accuracy.
• Monitor, analyze, and report on key HR metrics to support business decision-making.

Requirements

Profile

We are looking for an experienced and business-oriented Salesforce Product Owner to join our team on a 3-month onsite contract in Abu Dhabi.

The Product Owner will act as the bridge between business stakeholders and Salesforce technical teams, translating business needs into clear requirements and ensuring the successful delivery of Salesforce enhancements and initiatives.

The ideal candidate will have solid hands-on experience working with Salesforce, strong knowledge of Agile methodologies, and the ability to manage product backlogs, user stories, priorities, and stakeholder expectations.

The main purpose of the Senior Ecommerce SEO & GEO Strategist is to develop, manage, and execute strategic organic search initiatives that drive sustainable revenue growth for our ecommerce clients. This includes leading SEO strategy across a portfolio of ecommerce brands while helping shape our emerging Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO) services.

You will be responsible for analyzing performance, identifying growth opportunities, solving complex technical SEO challenges, and translating data into actionable strategies that improve organic visibility, conversions, and revenue. You will work closely with Account Managers, Developers, Content Writers, Designers, and other specialists to ensure recommendations are effectively implemented and aligned with each client's commercial objectives.

Alongside client work, you will contribute strategic insights and analysis to Hustler Marketing's own SEO initiatives, supporting inbound lead generation and helping evolve our agency's SEO, GEO, and AEO methodologies.

The Senior Ecommerce SEO & GEO Strategist will report directly to the Head of SEO & GEO while working collaboratively with other departments.

The main purpose of the Senior Ecommerce SEO & GEO Strategist is to develop, manage, and execute strategic organic search initiatives that drive sustainable revenue growth for our ecommerce clients. This includes leading SEO strategy across a portfolio of ecommerce brands while helping shape our emerging Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO) services.

You will be responsible for analyzing performance, identifying growth opportunities, solving complex technical SEO challenges, and translating data into actionable strategies that improve organic visibility, conversions, and revenue. You will work closely with Account Managers, Developers, Content Writers, Designers, and other specialists to ensure recommendations are effectively implemented and aligned with each client's commercial objectives.

Alongside client work, you will contribute strategic insights and analysis to Hustler Marketing's own SEO initiatives, supporting inbound lead generation and helping evolve our agency's SEO, GEO, and AEO methodologies.

The Senior Ecommerce SEO & GEO Strategist will report directly to the Head of SEO & GEO while working collaboratively with other departments.

The main purpose of the Senior Ecommerce SEO & GEO Strategist is to develop, manage, and execute strategic organic search initiatives that drive sustainable revenue growth for our ecommerce clients. This includes leading SEO strategy across a portfolio of ecommerce brands while helping shape our emerging Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO) services.

You will be responsible for analyzing performance, identifying growth opportunities, solving complex technical SEO challenges, and translating data into actionable strategies that improve organic visibility, conversions, and revenue. You will work closely with Account Managers, Developers, Content Writers, Designers, and other specialists to ensure recommendations are effectively implemented and aligned with each client's commercial objectives.

Alongside client work, you will contribute strategic insights and analysis to Hustler Marketing's own SEO initiatives, supporting inbound lead generation and helping evolve our agency's SEO, GEO, and AEO methodologies.

The Senior Ecommerce SEO & GEO Strategist will report directly to the Head of SEO & GEO while working collaboratively with other departments.