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Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a customer service representative, you will assist clients in Polish, addressing their telecommunications inquiries and ensuring an excellent customer experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and technical support via phone, email, and chat in Polish.
  • Assist customers with account management, billing questions, and service changes.
  • Provide detailed information about product features, current promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to enhance satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and customer experience.
  • Stay updated on new products, services, and telecommunications trends to provide accurate information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their telecommunications needs while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in French.
  • Assist customers with account setup, billing inquiries, and service modifications.
  • Provide accurate and timely information regarding product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance service delivery and customer experience.
  • Stay updated on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Business Development Executive - Data and AI

posted by: spj_bot

Are you passionate about driving business growth in the fast-evolving world of AI and data platforms? HSO is seeking a dynamic Business Development Executive to generate new business and drive revenue growth across New Zealand, specializing in AI and data platform solutions. You’ll play a critical role in identifying and qualifying new sales opportunities, collaborating with delivery and product teams, and executing strategic sales plans.

Key Responsibilities:

Job Skills

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Manager - Analytics Consulting (Retail/CPG)

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We seek someone with a good blend of business consulting skills and a data analytics background to add to our team.

Responsibilities:

  • Work on the latest applications of data science to solve business problems in the Retail/CPG space will be a plus.
  • Work directly with client stakeholders to translate business problems into high-level analytics solution designs.
  • Present analytic solutions to business audiences highlighting the robustness of the solution and how it could help generate business value.
  • Responsible for managing analytics projects, and collaborating with client stakeholders and Tiger’s team situated globally.
  • Participate in discussions with team members to select and apply relevant analytic techniques and create actionable business insights.
  • Responsible for making presentations to senior management, communicating results to business teams, and developing plans to help operationalize the analytics solution.

Requirements

Job Skills

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Software Business Analyst - Octopus by RTG - 3 months - Immediate hire

posted by: spj_bot

Octopus by RTG is hiring for a partner organization in KSA a Technical Business Analyst.

We're seeking a motivated and detail-oriented Technical Business Analyst with experience working across internal core applications such as CMS (Content Management Systems), ERP (Enterprise Resource Planning), and Data Projects. The ideal candidate will serve as the bridge between business stakeholders and technical teams, ensuring that technology solutions meet business needs, enhance operational efficiency, and support data-driven decision-making.

Key Activities

Requirements Gathering:

  • Collaborate with business stakeholders to gather, define, and validate business requirements for enhancements, integrations, or new functionalities across multiple enterprise systems.
  • Analyze current business processes, workflows, and system capabilities to identify gaps, inefficiencies, and improvement opportunities.
  • Translate business needs into clear, detailed functional specifications, user stories, and acceptance criteria for technical teams.

Solution Design Support:

Job Skills

act system analysis business administration enterprise applications decision make ul information system project management agile data management business process content management system manage mitigation data service provider reporting tool business requirement communication communication verbal management data modeling sql detail orient system integrity computer science enterprise resource planning bridge translate functional specification analytical enterprise systems technology solution business units business process mapping collaborate workflows prototyping stakeholder engagement multiple systems management system problem solving scalability financial service resource planning scrum validate data systems operational efficiency solution design design solutions ERP simulations content management workflow plans user story CMS presentation integrations
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Project Manager - Change Management (Clinical Field)

posted by: spj_bot

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovatio and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Activities

Job Skills

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Senior QA Engineer (4 months) full time - Immediate hire - Octopus by RTG

posted by: spj_bot

Who we are:

Octopus by RTG is enabling a key partner organization to build their digital hub in Egypt looking for the right pioneers to work on exciting AI Projects.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Requirements

What you will be doing:

Work with cross-functional teams to ensure quality throughout the software development lifecycle

Design and execute test cases

Design and maintain E2E automated tests

Verify that the implemented software meets the business requirements

Suggest functionality improvements based on usability standards

Review requirements documents in terms of consistency, completeness, and correctness.

Job Skills

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Survey Engineer / Workshop Manager

posted by: spj_bot

Location: UK (workshop & offshore support as required)
Reports to: Subsea & Survey Manager

Role Overview
Interocean is looking for a Survey Engineer / Workshop Manager to join our team permanently. The role will focus on supporting survey operations through effective equipment setup, testing, mobilisation support, and workshop management. The successful candidate will also be responsible for developing and maintaining procedures, checklists, and a sensor tracking system to ensure readiness and reliability of all survey equipment.

Responsibilities

  • Manage workshop activities, ensuring equipment readiness and maintenance.
  • Oversee mobilisation and demobilisation of survey equipment, including setup and troubleshooting.
  • Develop and maintain equipment tracking and management systems.
  • Liaise with suppliers and manufacturers for equipment specifications, wire diagrams, and spares.
  • Establish standard mobilisation checklists and procedures for each sensor type.
  • Provide remote and field-based troubleshooting support to offshore teams.
  • Work closely with the Subsea & Survey Manager to ensure best practice across the survey department.

Requirements

Job Skills

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Senior Online Surveyor

posted by: spj_bot

Location: UK (offshore & nearshore operations)
Reports to: Subsea & Survey Manager

Role Overview
We are seeking a Senior Online Surveyor with a strong background in nearshore and offshore operations to join Interocean on a permanent basis. The successful candidate will play a key role in establishing survey department procedures, leading survey scopes within the UK 12 Nautical Miles and offshore waters, and providing remote troubleshooting and assistance to our field teams.

Responsibilities

  • Lead survey operations within the 12NM limit and in offshore environments.
  • Develop and implement operational procedures for the survey department.
  • Provide remote support and troubleshooting to both offshore and nearshore survey teams.
  • Ensure data quality, operational efficiency, and adherence to project requirements.
  • Act as a technical lead under the supervision of the Subsea & Survey Manager.
  • Support training and development of junior surveyors and offshore teams.

Requirements

Job Skills

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Call Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • Remote position, United States
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm

About DSI

Job Skills

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