Job Description:

We are seeking a highly organized and proactive Remote Administrative Assistant to join our team. In this role, you will provide comprehensive administrative support to ensure the efficient operation of our remote workforce. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Manage and maintain executives’ schedules, appointments, and travel arrangements.

• Handle incoming calls, emails, and other communications professionally.

• Prepare and edit correspondence, reports, and presentations.

• Organize and maintain digital files and databases.

• Coordinate meetings, including scheduling, sending reminders, and organizing necessary materials.

• Assist with the preparation of various documents, including contracts and proposals.

• Provide support for special projects and initiatives as needed.

• Perform data entry and maintain accurate records.

• Assist with onboarding new employees and managing HR-related tasks.

• Conduct research and compile data as required.

Qualifications:

• Proven experience as an administrative assistant or in a similar role.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

Job Description:

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, providing expert guidance, support, and solutions to help them succeed.

Key Responsibilities:

• Build and maintain strong relationships with customers, understanding their needs and goals.

• Provide timely and effective support via email, phone, and chat, addressing customer inquiries and resolving issues.

• Conduct onboarding sessions for new customers, ensuring a smooth and positive experience.

• Monitor customer usage and engagement, identifying opportunities for improvement and growth.

• Collaborate with internal teams to provide customer feedback and contribute to product enhancements.

• Develop and deliver training materials, tutorials, and resources to help customers maximize the value of our products.

• Proactively identify and address potential challenges or risks, ensuring customer satisfaction and retention.

• Track and report on key customer success metrics, providing insights and recommendations for continuous improvement.

Qualifications:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Gestalte mit uns, wie Technologie Unternehmen verändert – und deine Karriere gleich mit.

HSO gehört seit über 21 Jahren zum Microsoft Inner Circle – der exklusiven Top 1 % aller Partner weltweit – und wurde 26-mal als Microsoft Partner of the Year ausgezeichnet. Mit über 30 Jahren Erfahrung, 2.800 Mitarbeitenden aus 43 Nationen und 33 Standorten weltweit verbinden wir technologische Exzellenz mit tiefem Branchenverständnis.

Bei HSO arbeitest du an innovativen Projekten, direkt an der Schnittstelle zwischen Business und moderner Microsoft Cloud – von Dynamics über Azure bis hin zu Data & AI. Du willst nicht nur beraten, sondern gestalten? Dann werde Teil von HSO und bring dein Know-how dorthin, wo es zählt: in internationale Projekte, moderne Technologien und ein Team, das deinen Anspruch teilt, besser zu sein als gestern.

Werde Role Model für Data & AI bei HSO 

HSO ist einer der führenden Microsoft Partner und gehört zum Microsoft Inner Circle, in dem sich die besten 1 % aller Microsoft-Partner weltweit befinden. Wir sind in Europa, Nordamerika, Asien und Australien vertreten und beraten mit mehr als 2.500 Mitarbeiter:innen namhafte Kunden bei komplexen IT-Projekten auf der ganzen Welt. Unser Ziel ist es, die Strategie unserer Kunden mit der Microsoft Cloud Technologie in Einklang zu bringen, um einen echten Mehrwert zu generieren. Hierfür suchen wir dich - einen erfahrenen Enterprise Architekten (m/w/d) - mit umfassender technischer Expertise für unser Team in Deutschland. In dieser zentralen Rolle fungierst du als wichtige Schnittstelle zwischen technischen und funktionalen Aspekten von groß angelegten Transformationsprojekten auf Basis von Microsoft Cloud- und Drittanbieterlösungen.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Gestalte mit uns, wie Technologie Unternehmen verändert – und deine Karriere gleich mit.

HSO gehört seit über 21 Jahren zum Microsoft Inner Circle – der exklusiven Top 1 % aller Partner weltweit – und wurde 26-mal als Microsoft Partner of the Year ausgezeichnet. Mit über 30 Jahren Erfahrung, 2.800 Mitarbeitenden aus 43 Nationen und 33 Standorten weltweit verbinden wir technologische Exzellenz mit tiefem Branchenverständnis.

Bei HSO arbeitest du an innovativen Projekten, direkt an der Schnittstelle zwischen Business und moderner Microsoft Cloud – von Dynamics über Azure bis hin zu Data & AI. Du willst nicht nur beraten, sondern gestalten? Dann werde Teil von HSO und bring dein Know-how dorthin, wo es zählt: in internationale Projekte, moderne Technologien und ein Team, das deinen Anspruch teilt, besser zu sein als gestern.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do: