Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.

Key Responsibilities

• Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
• Assist customers with account management, order placements, and warranty inquiries.
• Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
• Maintain accurate documentation of customer interactions and solutions in the CRM system.
• Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
• Stay updated on new products, software updates, and market trends in wearable technology.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company in Greece. This is an excellent opportunity for individuals who are enthusiastic about technology and committed to providing outstanding customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a seamless experience with our tech products and services.

Key Responsibilities

• Manage customer inquiries related to tech products and services, including software and hardware support, via phone, email, and chat in Spanish.
• Provide detailed information about product features, troubleshooting steps, and usage guidelines.
• Assist customers with account management, service requests, and technical issues.
• Resolve customer complaints and concerns efficiently while maintaining a positive customer experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical support teams to ensure timely and effective resolutions for customers.
• Stay informed about the latest technologies and product updates to provide informed support to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This role is perfect for those who have a keen interest in finance and a passion for providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them with their inquiries regarding financial products and services.

Key Responsibilities

• Respond to customer inquiries related to financial services, including account management, loan options, and investment products via phone, email, and chat in Spanish.
• Provide detailed information about services, fees, and terms while ensuring regulatory compliance.
• Assist customers with account setup, transactions, and troubleshooting related issues.
• Resolve customer complaints effectively, ensuring satisfaction and fostering long-term relationships.
• Accurately document all customer interactions in the CRM system for future reference.
• Work closely with internal teams to address customer concerns and improve service delivery.
• Stay informed about financial products, market trends, and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Portuguese Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This opportunity is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service. As a customer service representative, you will assist clients in Portuguese, helping them with inquiries regarding consumer electronics products and services.

Key Responsibilities

• Handle customer inquiries related to consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Portuguese.
• Assist customers with order placements, returns, and modifications while ensuring a smooth customer experience.
• Provide troubleshooting assistance and technical support for electronic devices.
• Document all customer interactions accurately within the CRM system.
• Collaborate with technical support and product teams to relay customer feedback and enhance service delivery.
• Stay informed about new products, trends, and updates within the consumer electronics industry.

Requirements

Mercier Consultancy MD is thrilled to offer Polish Speaking Jobs in Sofia, Bulgaria, accompanied by a fully paid relocation package! We are looking for dedicated individuals who are fluent in Polish and eager to make a positive impact in a dynamic work environment. This position provides an exceptional opportunity to experience life in Bulgaria while developing your career with a supportive team.

Key Responsibilities

• Engage with Polish-speaking clients through various channels to provide outstanding customer support and assistance.
• Address inquiries, resolve issues, and facilitate smooth communication between clients and our services.
• Document customer interactions accurately in our CRM system to ensure seamless operations.
• Work collaboratively with team members to continuously improve service delivery and client satisfaction.
• Stay updated on product knowledge and industry trends to provide relevant assistance to customers.
• Participate in training and development opportunities to enhance your skills and knowledge within the industry.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
• Provide detailed information about product specifications, availability, and warranty policies.
• Assist customers with order placements, returns, and account management.
• Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with technical support and other internal teams to enhance the customer experience.
• Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading Travel Company. This position is perfect for individuals located in Greece who are passionate about travel and enjoy helping customers plan their perfect journeys. In this role, you will assist German-speaking clients with inquiries related to travel services, bookings, and destinations.

Key Responsibilities

• Provide exceptional customer support to clients via phone, email, and chat in German.
• Assist customers with travel bookings, itinerary changes, and cancellations while ensuring compliance with company policies.
• Offer detailed information on travel packages, destinations, and services to enhance the customer experience.
• Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay updated on travel trends, policies, and offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.

Key Responsibilities

• Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
• Provide customers with clear information regarding reservation details, pricing, and availability.
• Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
• Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
• Accurately document all customer interactions and feedback in the CRM system.
• Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in a leading Health Technology Company based in Greece. This role is ideal for proactive individuals who are passionate about health technology and dedicated to providing exceptional customer support. As part of our dynamic team, you will assist clients and healthcare professionals in navigating our health technology solutions in Swedish.

Key Responsibilities

• Respond to customer inquiries regarding health technology products, services, and support via phone, email, and chat in Swedish.
• Guide customers through product features, usage, and troubleshooting of technical issues.
• Assist healthcare professionals in understanding and utilizing health technology solutions effectively.
• Document and maintain accurate records of customer interactions in our CRM system.
• Collaborate with technical teams to resolve complex issues and improve customer satisfaction.
• Stay informed about industry developments and product updates to provide precise assistance.

Requirements